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Brian
BrianNSW15 posts
 

Andy from Tidal Air was very responsive. The quoted price was fair. I had advised Andy that one of the air conditioners was to be installed on the second storey and the quote was based on that. Andy advised that the air conditioners could be installed the following week and he was true to his word. The installers arrived at the nominated time on… Read more

the agreed day. After the installers had arrived and were unloading their truck, they rang Andy who advised that I would have to pay an additional $300 for the installation to proceed. The reason given was that additional piping was needed. I reluctantly agreed to the price change but warn others planning to use Tidal Air that they are likely to be stung when the installers arrive. The installation went smoothly and the air conditioners are both working perfectly.

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