I ordered a product (genuine, not generic) that was out-of-stock at Australia's largest office supplies company. My order was received at 12.35pm Monday and arrived in Brisbane at 10 am Tuesday.
So, from my point-of-view, the product was:
1. available, not out-of-stock
3. arrived in an amazingly short time.
4. easy online ordering
Sent wrong item
I ordered hp xl ink cartridges but they sent regular. I have screenshot of order.
They now insist I pay the postage to send them back and blame amazon for mistake.
I have purchased several generic toners from Toner Bee for my laser printer. At first, they were working well but the last few had started to leak and create smudges on my printing after a little usage. The replacement they had sent did the same thing. One of the toners had another problem whereby there was fading in the printing on one side. Support said it was running out but checking the supplies status page shows there should have been 750 pages left.
Out 50% of the toners we had gotten from them leaks and they replaced some but they leaked too. Quite a waste of my time.
Last Thursday, we ordered a set of OKI toners from Toner Bee and we were promised to have our order delivered the next day. However, there was no sign of any delivery to us from Toner Bee that Friday and we were only informed that the products we ordered were out of stock after I called them! We were then told that our order will arrive on Monday but there was still no sign of it until Tuesday!! With that being said, we were very disappointed with the service and would not recommend Toner Bee, especially in the case of urgency.
Faulty Cartridge Damaged My Printer
The cartridge we purchased was faulty. It just left a black blotch across half the page and there was something loose and rattling inside the cartridge.
This faulty cartridge was promptly replaced thank you. The new replacement cartridge was installed but it was leaving marks on the page and the paper was also creasing slightly. A third cartridge was then sent which cleared up the marks on the page but the printer was still creasing paper and stared to mis feed and then stopped working all together
We can only assume that the original faulty...
Very fast delivery and value products
I have used Toner Bee for the last few toner orders and have found their products to be great value and their delivery to be the best I have come across for online ordering. My last order was ordered on Tuesday afternoon and the order came first thing Wednesday. Wow. I have not tried calling, but who needs to when the orders just work. Totally recommended.
The worst customer service ever!!!!
We are waiting on order from Monday, which we have paid express post, today is Friday we still dont have it, have tried calling (no one answers there phone just rings out) have sent two emails no one replies, finally get in contact with them, i asked them whats happening & he says ohh im not sure , maybe just re order it and if the other order comes than you just keep it.... Ummmm we payed for it!! still havent heard anything back, worst service ever!!!
Not same day delivery
I ordered ink cartridges from Toner Bee, as I have bought from them before. This time the order did not arrive on the same day, even though I ordered very early in the morning. We are running a business and cannot afford to be without a printer. Toner Bee failed to provide same day service, very annoyed and disappointed with service. They may be slightly cheaper but not worth it. Won't be using Toner Bee anymore.
I bought the toner on Friday morning I got it on Saturday early in the morning . I payed express delivery ( $6 ) at the moment I am happy with the toner I printed in colour and it's working as usual .
This sale is brilliant! I love how its a 'free delivery over $49' , they help me to fit the cartridge over phone call step by step,a pleasure to deal with people if they willing to help you and get the things to be resolved.
By the way, most of the items received within 24 hours (order 5 times from this year, 3 orders received same day! 1 received next day, only 1 order delivered more than 24 hours, because I order on Friday afternoon then received on Monday morning, it could be the reason.
Will buy again for sure.
Can't be faulted.
Ordered 2 lots of cannon MG5150 generic ink cartridges for such a great price compared to the genuine ink. My order was dispatched the same day and came in the mail the next day... The shipping was free as well, which is always great.
Everything worked out just as the other reviews led me to believe and I will absolutely be using their service again and again. Thanks!
Perfect service and will use again
Ordered ink for my cheap Kmart printer and wasn't sure if I'd get the right sort since the printer wasn't on the list. But I worried for nothing. I got what I ordered in a couple of days! Only problem I had was with Toll not delivering it to the news agency and had to call them up again and they said they never got a call from me.. But that was nothing to do with TonerBee, just Toll's mistake. Got it the next day but haven't used them just yet.
(Using Toll as their delivery)
Delivered in less than 24hrs!
I live in Perth and ordered several genuine HP cartridges online at 3pm Perth time on Thursday. The delivery arrived at 10am Perth time the next day (by courier) - unbelievably fast service! The only downside is that I would have liked a longer use by date. I ordered in March 2014, and the used by date for one of the cartridges is Jan 2015.
incredibly fast service
Best Price & Best Service
I am very happy about the products I bought and services I got from Toner Bee. Highly recommended to all of you! The price is the best you can get among all retailer & wholesale places in Mel plus you got free delivery over $49.00 within 24 hours. Amazing! I will keep using it and will definitely share with my friends.
Price & services
Very good ink seller
i have purchased twice from this seller, both orders arrived next day, very good package conditions with tracking number （they using australian post registered mail）price also good if comparing with officeworks for my brother printer.Free shipping if order over 49, i like this idea and enjoy this door to door services.
Next day and door to door services .
Toner Bee vs Wholesale Toners
I have used Wholesale Toners several times over the past couple of years. But just this past fortnight decided to give Toner Bee a go. They were approx. $8 cheaper, even after I paid the $5 extra for express delivery. But..... despite paying the extra delivery charge, although I ordered on Wednesday, my order did not arrive until the following Monday. They didn't process it until Friday. and then... I open the package to find only half my order there... the other half has been backordered! When I tried to call them on their customer hotline, af...ter a long wait, a recorded message asked me to leave my details and someone would return my call. Now maybe I've been spoilt, by using Wholesale Toners (and no, I don't work for them, or know anyone who does), but I have got used to having my order delivered the next day, with all the items intact. I will absolutely NOT be using Toner Bee again. For the sake of a couple of dollars, since we run a business and a family from our home, I need efficiency and reliability. And Toner Bee did not provide either. Disappointed, and very annoyed. Seemed cheaper than others Slow and Unreliable
Speedy delivery, good discounted price
A+++++ Service and Great Price. I would recommend this online store to anyone. Toner Bee online store offered best price for the genuine toner for Toshiba eStudio which I was looking for. I placed an order and it arrived next couple of days. I never thought I could receive it that quickly for the best price on the market.
easy to buy, great price, speedy delivery
34% Cheaper than the lowest price guarantee shop.
Wow what a fantastic place to buy from. Free fast delivery over $49.00. Far cheaper than the yellow hi fidelity shop and the blue stationary shop. I purchased 3 canon ink cartridges on Sunday night received them early Tuesday morning. Saved myself $25.00. Would highly recommend to any one. Have a good day.
Great Prices Free Fast Delivery
Budget cartridge shop
Recommended by friends to shop on toner bee, it is totally outstanding online shop, very friendly website, found my cartridge within 30 seconds. I can save a lot from the printing (previously ur chase from officeworks or JB)
Order on Tuesday night and received by Thursday morning 10am, it is speedy delivered I recon.
Will buy again.
Fast delivery and reasonable price.
Received goods promoptly, no hassle whatsoever.
I purchased genuine HP laser toners through Toner Bee. They work perfectly, no issues at all. Fast delivery, came well packaged, and 100% genuine (obviously). Discounted prices were great (about 30-40% cheaper than Officeworks anyway). Print quality is what you would expect. I haven't tried a "compatible" toner yet, as i am still in warranty and don't want to risk it.
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