Review your last buy on ProductReview.com.au
Brand Manager for TopDealSaving? Claim your listing.
9 reviews
Brooke S
Brooke S
  Verified

My package was lost from the courier, I’ve spent 8 weeks trying to get responses from their customer service, finally determined the package was lost and was told a replacement item would be dispatched over and over then they’ve refunded me with no communication whatsoever. This is the worst customer service I’ve ever experienced in my entire life. You could not pay me to use this company again.

Ask the reviewer
Stepell
Stepell
 

Should have done my homework. Based out of China. Products are FAR from the expected quality for their price tags. Stay away from them. They’re a scam. Paid 189$ for something I’ve found at 50$ on Amazon. Shame on me. Show details

Ask the reviewer
  • Thumbnail
James Comino
James Comino2 posts
 

Item arrived not working after way too many emails demanding full refund now going unanswered. Company is overseas based not Australian. Show details

Rick J.
Rick J.
 

This place is terrible and a shame for customer service!! I ordered a night vision device that came from China and took 7 weeks for delivery. The SD slot was defective and had no receiver in the slot. The card I inserted just dropped into body and rattles around in the housing. I emailed customer service and Kelly promised a quick response for a… Read more

refund when I sent a picture of the device pointing out the defective slot. She acknowledged receiving the picture and promised a quick resolution after her tech people reviewed the refund request. Then Kelly went quietly away! Six emails to her over 2 weeks have received NO replies!!! I'm very upset about Kelly shutting down the communication! It was a $200 purchase! I don't give up up and will share this with my many contacts and they will flood them with negative reviews based on my experience. If we can't shut them down maybe they will be forced to change their name. Kelly, this is Rick giving you the "Stink Eye"!!

Richard
RichardQLD3 posts
 

Terrible experience. I purchased a GolfiGlide putting mat. It arrived in a "not fit for purpose" condition and delivered out of China. When I first contacted them they offered to look into the problem and since then it has been impossible to get… Read more

anyone to respond to my multiple emails. An absolute scam of a business that does not offer any warranty service whatsoever. DO NOT use this business.

 Follow-up  · Nothing has changed since my review - I was told to lay the mat out for a few days, which I had already done. I requested a refund and have been ignored. Terrible company.

Richard
Richard   

At last after months of trying I got a refund- a miracle!

Anthony
Anthony2 posts
  Verified

Ineffective product, which cannot be found again on the website, just to be ignored after an initial support ticket raised requesting a refund. Avoid at all cost. Show details

Karma P.
Karma P.
  Verified

I would give 0 stars!! The business is a scam!! Don’t waste your money. I ordered a dashcam from them with completely different description to the one I received. The retailer was meant to be in Australia, I eventually received a product from China. The product was nothing like advertised! I went through their return process and have not gotten my refund in over 3 months!

Bgg
Bgg
  Verified

Do not buy from this business. They advertise they are selling you a specific product, you get updates showing that product is coming and when it arrives,it is not what you ordered. I purchased a $400 telescope for $199, received a telescope I could have bought for $70 regular price. Do not buy from this company. I complained, received ONE reply stating an unacceptable excuse for the substitute product and then nothing else.

  • Thumbnail
  • Thumbnail
Rohan. F
Rohan. FVIC4 posts
  Verified

Low quality substitute telescope, not a genuine Australian retailer – I purchased this telescope online for $224 and soon found that the item was shipped from China. Upon arrival, I found that the telescope sent was a low quality, imitation from Temu which is listed for around $70. I have tried to contact the customer support team from Top Deal Saving.au, but have not been successful in getting a reply. I have found that this is not an Australia based operation.

Rohan. F
Rohan. F   

TopDealSaving replied by email to my complaint, with a spiel about product quality & wanted… Read more

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.