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11 reviews
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Heather O.
Heather O.4 posts
 

Purchased a 48V 1200w quad bike. From delivery they failed to include parts the bike was advertised with. When emailed they didnt respond until I sent a follow up with a photo of parts in a parcel. First ride we found the battery meter gauge didnt work at all as the meter still showed a fully charged battery however the bike had zero power and… Read more

needed to be charged. After 4 months the motor has since got a massive crack in it making the quad unable to be ridden... after reaching out to this company twice to get information on where to buy parts (because they only offer 3 months warranty)... they have failed to respond making our $1200 purchase a total waste and ruined out sons birthday present! Be carefuly buying from this company.

Joshua K.
Joshua K.3 posts
 

Avoid. Scam – AVOID these scammers. Performance specifications of bikes/quads on website do not reflect what you will receive, just so you are aware (top speeds are 25% less as per the items own user manual). Highly shady practices and zero communication as well.

Kim T.
Kim T.
 

Best 24v motorbike in Sydney – My son is loving his electric motorbike so much that he just wants to ride it always.

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Mans
MansNSW50 posts
 

Happy – I got the mustang 24v drift car for my son 12mths ago and we are so impressed. My son wasn't the best driver at first but they are built strong can handle a bump lol. Still going great 12mtjs on with no issues. My son loves it. The shop itself is a bit tricky to get hold off you need to be persistent in Ringing them that's the only downfall I had.… Read more

Communication needs to be better and they need to pick there phone up. But other then that super happy with product. They lost a star for poor communication. I have to add the remote was useless hardly ever worked but we didn't need it after two days so wasent a issue then. Overall recomend super happy with what we got.

Jimmy
JimmyVIC
 

Cheap Quality Product – Bought a quad for my 5 year old boy and the motor burnt out after 6 months There’s no warranty on these products so beware when you buy from them I paid good money $750.00 for this so called quality product I made contact with seller though they are not interested in dealing with warranty issues as they are busy selling to other unsuspecting… Read more

customers I would recommend you don’t purchase anything to avoid disappointment and waste your hard earned money

mick m.
mick m.NSW6 posts
  Verified

Honestly the best service – I went there looking for a car for my 4 year old, I must have driven the gentleman there crazy as I changed my mind about which vehicle I wanted for about an hour, he always gave me his time and did not get frustrated with me. I eventually picked the right vehicle , as I was trying to put it in my car it didn’t fit, because my son started crying… Read more

the gentleman put it in his car and delivered for me at no charge. That’s something you don't see. If you want a car for kids go to this place, price is cheaper than anywhere else and he will be honest with you in what you are buying

Lina
Lina NSW
 

Worse customer service ever – The bike purchased worked only for 3 weeks and cost us over $650 And they wouldn’t answer our calls and avoided us eventually they responded by voice msg swearing at us and been racist to us And told us if we purchased it we should buy it and get lost! Disgusting

Shana
Shana2 posts
 

Very rude customer service- Beware – Once they sold the product, they are extremely rude. We contacted them multiple times for a charger for a bike we purchased from them. They wouldn’t even reply.Finally, when we visited the shop, they would not even give it to us.. Very rude....try to avoid them.. never recommend.. I wish if I read other reviews before purchasing...

Melissa
MelissaVIC6 posts
  Verified

Beware name-changing Scammers! – We purchased a 24V Beach Buggy from this company in April 2020 for our son for his 3rd birthday. It worked for a total of THREE WEEKS! For $568 (incl. shipping) we expected decent quality but this product was absolute rubbish. After many emails back and forth over a 6 month period, several requests from "Toys and Wheels" to make and send them… Read more

videos to show how the buggy wasn't working, and a part (receiver) sent in the post to try in the buggy which made no difference, the communication just stopped. This company clearly scams as many people as they can before changing their business name so they can scam even more people. Despicable.

Jay
JayVIC
 

Dodgy company, beware!! – Brought a +$500 ride on for my kid, did not work from day one. After calling for a dozen times finally got a reply and sent them back the car, then never got a reply back on if they were gona fix it or refund it, 2weeks after still no word from them. Finally had enough and had to go to bank to get a chargeback from them, which i was lucky to do… Read more

within 1month of purchasing, bank could not contact them then i got my refund. I had wish i googled their reviews before purchasing would have save me such a headache.

Buyer
BuyerNSW5 posts
  Verified

DON'T BUY - same company as Asim's Toys – They are never available, never answer phone calls. see complaints about them under the name Asim's toys. They had such a bad reputation, they had to change the trading name.

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