TP-Link AC1200 VR500V
Verified13 reviews
Daria patient and helpful – Daria was very helpful and patient with us when assisted us in setting up the TP-Link box. Very happy with the outcome. Thank you Daria! Show reply
Works ok but won't work with nbn fttn in certain areas – Works fine at my place but won't in a different area. Refuses to find vdsl when other model modems from same brand do. Found out it is missing a vdsl protocol. Show details
Mona was very helpful – Mona was very helpful and calm and talked me through everything very clearly Show details
Best service by Natasha – I struggled with my internet problem for more than 4 hours, but finally Natasha helped me to solve the problem quickly. Show details
Works but wifi range poor – Chose it because of Voip capability. Wifi range poor. Other voip capable modem/routers at this price point are more capable. This modem/routers' wifi coverage only suitable for a small apartment or house. Show details
This is great modem – I have owned one of these for over a year now and no issues what so ever, never dropped out. Used on iinet NBN and had no problems. Always had good speeds. Show details · 1
awful router – simply does not function well with NBN. will work for a short time and then have hours where it doesn't. Web pages have to be reloaded, emails fail to send/receive etc...... I thought it was the internet provider until they provided all the testing logs and data to show that it was in fact this router. Show details
Terrible product, even worse support – This product constantly drops packets, websites not loading, only to have to push refresh a couple of times to have it pop up, all day every day this happens. No firmware updates at all. I contact support, they try and palm you off, I got transferred 4 times, especially when I brought up consumer law and that the product fails to meet its needs… Read more
so I'm entitled to a refund or at the very least an exchange which they refused on both accounts (basically breaking Australian consumer law)
Was online to support for close to 4 hours and the delay tactics used just to try and get you to go away should be illegal and this company will be reported by myself and I'd advise others to do the same to fair trading.
Constant drop outs – Had two of these provided by my provider and both failed. Start off alright, but once they start dropping out - forget it. Sent the 2nd one back to the provider today. Is purely used to operate a VoIP line and nothing more and couldn't do that for very long. Would never trust it for a reliable internet or streaming need. Technician came and after… Read more
all his tests, he said he couldn't be sure but he thinks it's a modem issue. I'd put a bet on that and win too. When you're dealing with the NBN, fttn and this thing for a modem, you know problems will abound.
Not a great router – Internet connection is inconsistent and Wi-Fi signal is weak, especially on the 5ghz frequency. The speeds aren't great and I experience a lot of drop outs with Tangerine Telecom. I would suggest looking at something else. Show details
NOT GOOD also Service big problem – Call centre in Phillipines but they can't do any thing! Talking, asking, talking, asking, talking finally NOTHING! They pass China. You have to WAIT... Long long time..... may be they answer. If not Game Over. Start again. Phillipines ..... Show details
Average router – I got this model with Kogan for free. The best part is the voip as its a walk in the park. However the wifi signal is very weak. I have a two stories brick house and signal wasnt arriving upstairs. I have sorted by running a cable upstairs and creating a wifi extender with old Telstra Gateway modem (which does not work on superloop my new… Read more
provider). What a shame the signal is weak. Also I was experiencing drop outs with Kogan and it also happened once this morning. For same reason sra is disabled by default. I have now activated it, so do that if you experience drop out.
TP-Link Archer VR500V – The Good : AC1200, gigabit LAN, can handle all kinds of NBN including FTTN, HFC as well as ADSL, external aerials with decent wifi coverage The Bad: Doesn't handle either VDSL or ADSL well or at all if you are some distance from the exchange. I had to get mine replaced with another model as my FTTN NBN was experiencing drop outs. Show details
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