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Part of Travelmarvel 2.6 
2Travelmarvel Diamond

Travelmarvel Diamond

 Verified
2Travelmarvel Diamond
2.9

6 reviews

Positive vs Negative
67%16%17%
Trip Length17 days
Booked Through ?
  • Cruise Line
  •  · 
  • Third Party
Transparency ?
2.5
Value for Money
2.5
Entertainment
2.5
Rooms
2.5
Food
3.0
Staff
3.0
Megan Malcolm
Megan MalcolmQueensland
  Diamond

We booked a river cruise in September 2024 from Budapest to Amsterdam with Travel Marvel. We boarded the cruise and after 2 days onboard we were told to disembark within 24 hours due to rising river water levels and the cruise was cancelled. Travel Marvel did not provide any refunds or compensation even though we paid over $20,000 as a couple for… Read more

this cruise. Other cruise providers refunded customers and paid for return flights and onward travel, as we spoke with other cruise travellers nearby, however Travel Marvel did not provide any assistance. Travel Marvel advised that we must contact our travel insurance company for help. Very dissatisfied and disappointed and will never go with Travel Marvel again.

Travelmarvel
Travelmarvel    

Hello Megan, We are sorry to learn of your… Read more

Diane H.
Diane H.SA2 posts
  Diamond

Fabulous until Paris – (I don't know if this holiday was Travelmarvel Diamond???) I have just returned from a 3 week holiday with Travelmarvel from Prague to Paris. I have already done reviews up to and including the river cruise which was all fabulous. The down fall came after Amsterdam. The Tour Director, Marc, just was not up to the task. Was it his first time? … Read more

After experiencing the likes of Adela and Roland, who were excellent, it was hard to come down to earth with a bang. Also the hotel in Paris was also lacking. In my room I had a coffee machine and microwave but no kettle or any other utensils. The bathroom had plenty of towels but no flannel to use with liquid soap. Also getting into and out of the bath with no hand rail was quite an experience. After a previous touring holiday in Paris, it was a bit disappointing this time to find that the only excursion planned was a 3 hour bus tour around Paris. We arrived in Paris on Friday afternoon and we had no suggestion of where to go for dinner that night. After the bus tour on the Saturday we had our free time but it would have been lovely if there had been a night time excursion, say a river cruise and a visit to Montmartre with a dinner there and then nothing was planned for the Sunday except for the night time show. After a lovely start to the holiday Paris was a disappointment. Diane Hamlyn

Travelmarvel
Travelmarvel    

Hi Diane, thank you for your feedback. Our Customer… Read more

APP
APPVIC2 posts
  Verified Diamond
Transparency
Value for Money
Cruise Experience

Great time with great people – We travelled from Amsterdam to Budapest + Prague extension. We couldn’t fault any member of the crew. Without exception, they all did their utmost to make the trip enjoyable. The food was amazing - plenty of it and always many choices. Our tour guide, Cherie, was extremely knowledgeable and very professional. When we left the ship and… Read more

transferred to a bus for Prague, Marketa, our new tour leader, was equally professional and a real mother hen who did everything she could to ensure we were well looked after. Just wish we’d had more time in Budapest before leaving for Prague, and at least one more day in Prague before having to leave there! Our only disappointment was not being able to do some of the alternative excursions as well as the ones we did, and that we did not have more time in some places.

MelbourneLaura
MelbourneLaura14 posts
  Diamond

Fabulous cruise! – My husband and I did the 15 day river cruise from Budapest to Amsterdam. We absolutely loved it! The staff were great - very efficient and helpful, and some were very funny, giving us lots of laughs. The food was amazing! Excursions were excellent. All so well organised. Definitely recommend it. Not sure why you would pay extra for the dearer… Read more

cruises. We decided we didn't want to pay for what we would not use - butler, 24/7 grog, all excursions... Would definitely go with TM again.

Maria
Maria
  Diamond

Iconic Wonders Of Peru – We have just returned from the most perfectly organised and run 12 day tour visiting lima, Cusco, Machu Picchu and Lake Titicaca. The tour leader Oscar, was a walking 'Google 'and was brilliant at imparting his knowledge. The local guides were wonderful., particularly Ruben. Accommodation was tops. Meals were very good. Care and concern for the well being of everyone in the group was highly commendable. And it really was value for money.

nannyf
nannyfQLD11 posts
  Diamond

Value for money – We did the 15 day European trip and this was a great way to see and experience Europe from Amsterdam to Budapest. My husband and I chose Travelmarvel because it was the best price tour at the time and we were not disappointed. The inclusions were more than adequate compared to the more expensive tours and the weather in April was good, some very… Read more

cold days from Amsterdam but this turned to fairly mild, for a Queenslander, for the rest of the way. The locks and abbeys were an experience on their own. All of the staff on board were great, especially our waiter Russell and the food was was excellent and there was plenty of it. Complimentary drinks at meal times were more than adequate. Our only negative would be that because of the size of the river ship there was really no where to walk around for exercise unless you wanted to use the gym which is small. There could also be more on board activities whilst cruising, ie bingo, trivia or even talks on the various ports. great service with friendly staff not enough on board activity

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