Since moving to VentraIP, I've had great (quick) responses to my submitted support eTickets and am also very pleased with the well written, articulate email replies and solutions sent to me. Very happy with the service so far.

I transferred my hosting from Siteground to VentraIP a few months ago. I was a bit nervous as I had many clients websites in my account.

I am so pleased that I made the change and it all went smoothly with the great assistance of customer service and the techs.

Additionally, I am saving quite a lot of money each year with Ventra's more affordable hosting, and supporting an Australian business.

Well done VentraIP - highly recommend your services.

Many thanks
Lisa Gustav

Just wanted to share some feedback and my personal experience with Ventraip

• Competitive pricing compared to the "EL Cheapo" overseas providers.
• 24/7 Australian tech support which is awesome, super quick and efficient!
(compared to Bluehost/DreamHost... yes they are cheap, but at a price - slow to respond, time-zone difference, and usually not very helpful – try explaining to a client why their website is always down!)
• Love the fact, I'm supporting a 100% Australian Owned & Operated business!

#buylocal #supportaustraliabusinesses #australianowned #keepupthegoodwork #thanksventraip

Few hiccups on the way with signing up, Sandra from management personally called through to sort out. Few issues are bound to happen but Sandra has more than made up for it. Not many firms admit to fault as well which is a plus.

I was initially skeptical as I found the add through Facebook, but thought id give it a go as I had nothing to lose, and I am SO GLAD I did!! I am a beginner with adding a third party domain to shopify and found the process confusing and beginning to become stressful, but after a 5 minute conversation with the support team I was educated on how to do it and even offered for it to be done for me. GREAT SUPPORT, RELIABE and GREAT PRICED! HIGHLY RECCOMEND!!

This company provides very good hosting services for websites and offers very good support. The support is usually prompt and appropriate. Good deals also come in from time to time.

Outstanding service and reliable provider.
Personalised services with great customer first mindset.
Fantastic management team and staff to help you everyday.

We have an e-commerce website and couple community sites, never had any issues with their hosting.

Needing to move from GoDaddy as their speed had slowed and pricing increased over the last year or so (their tech support is still amazing though, no fault there) making the process of simply updating any of our sites an hour long chore, I was very impressed with the chat rep from VentraIP who spent at least an hour answering all of my questions relating to moving our 4 sites and 20 domains over. No question left unanswered and all in a fast timeframe, including some of the totally sideloaded questions that came up based on other subjects.

Sig...

I had to urgently migrate from Go Daddy after only 8 days because their server went down for almost a week, they lost all incoming webmail during that time, plus 2 email accounts disappeared into oblivion. Once the server was back up I was still unable send or receive email and they couldn't figure out why. I quickly went online and found VentraIP. I was migrated, up and running within 1.5hrs! Thanks so much Ventra.

I’ve just transferred over to VentraIP and am delighted with the whole experience. Superb phone support - nothing too hard or a problem for any of the people I spoke with.
Domain name hosted. Emails migrated quickly, troublefree.
And for the first time in years, no junk mail!
Why did I wait so long?

I have used Ventraip for several projects over the years with clubs and association I have been involved in and always transfer out of their old hosting which is usually slow over to ventraip. The vipcontrol centre is easy to use, well designed and nothing is ever a problem for the support team, either via a ticket or via chat. The hosting feels fast and security is always a priority. Well done team ventraip and thanks for providing a great product that I can trust and continues to deliver time and time again. Not hot sauce needed here !

VentralP your the best Just Plastering Loves you. Hope your all well and keep up the good work :):):):) Stay safe. Hope 2021 will be the best for all Australians we need it.

Having been a long-term TPP Wholesale customer, we have absolutely loved the switch over to Ventra IP. There are probably a large number of reasons why we've loved the switch, but if I had to limit down to 3 things, I would say:

- My customer experience. Your simple to understand pricing and a smaller number of offerings makes deciding which hosting option to go with easier.
- User Experience: I love interacting with your portal, everything is laid out clearly and it always makes sense. I've not had an issue finding what I've needed.
- Your su...

I transferred my services over and it was SO SIMPLE! I regularly used the chat box feature to ask easy through to complex questions and all the people I spoke with were able to provide the solution straight away. Once my service was with them, the user interface is sexy - like well done to the people behind creating that bad boy. Everything is where it should be when looking for things like account details, password through to the nitty gritty stuff. Happy happy client here!

Sent through multiple requests over a week and the response was dismissive, the only reason I can think of I just didn’t know enough .

I was left , still nothing has been done , it expires in a year .

Used Ventura for years , I’m not sure if it’s under new management ?

VentraIP are always friendly, helpful and fast.
Very responsive to support queries with great follow up procedures in place.
It's a real bonus dealing with a world class Australian owned and operated provider.

I've been managing client websites on Ventra for over 5 years and will continue to do so for many more. Their support staff are so prompt in solving any issue. Site uptime has been amazing and absolutely recommend migrating your services to them.

The customer care team has been in contact with me and resolved my concerns, we discussed the issues at hand, and come to a fair and agreeable resolution for both parties, I appreciate customer care taking the time to listen, understand and work with me to resolution A++++

Changing hosting provider is not something I was looking forward to, but having made the decision and after reading many reviews, I decided upon VentraIP. There were several factors influencing my decision making, as my target audience is Australian, being Australian owned and with Australian based servers was a must have, as was a plan I could afford with the required resources. VentraIP ticked all the boxes for me and I have not been disappointed. The plan is generous, the website informative, and the technical help I got was outstanding. My ...

This is absolutely the go to place for great service, responsive problem solving and good prices. Been with them for 10+ years and never had a drama - except where I stuffed up!. ❤️