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VentraIP Australia

VentraIP Australia

4.8 from 170 reviews · View Statistics

Reviews

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KNF

KNFWestern Australia

  • 2 reviews
  • 3 likes
  • Verified customer

Outstanding Customer Service!

published

I’ve honestly been blown away with the amazing customer service from VentraIP, from sign up, to support everything has been so easy and prompt. Nothing is a hassle and anything I’ve needed extra guidance with has been provided or done on my behalf. Have no hesitation recommending VentraIP to anyone!

Incentivised ReviewNo
1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for your 5-stars KNF. We appreciate your positive feedback and your recommendation. :)

Review collected in partnership with VentraIP Australia

DBT

DBTMelbourne

  • Verified customer

Appears to be an excellent web hosting service

published

I have just had to change the web hosting service for my small business website. It took a little effort to get this done. Probably because I initially set up my website many years ago and did not have all the registration details to hand. However VentraIP were very patient and helpful so the task was done. The actual move after I submitted the correct information took less than a day. I am very happy

Incentivised ReviewNo

Review collected in partnership with VentraIP Australia

John B

John BSydney, NSW

Awesome Aussie Service.

published

I found VentraIP the most fastest and reliable support. Always consistent. This will be the main reason I will be transferring all my services to VentraIP. Next stop is my mailing service, as soon as it ends on Zoho I'll be migrating to VentraIP.

Best of all, you guys are AUSSIE!

Keep up the good work guys!

Incentivised ReviewNo
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Ravikash

RavikashSouth East Queensland, QLD

  • Verified customer

Too good to be true but IT IS!!

published

normally when you see something being offered for free online, its too good to be true and some form of payment i required in the end as a nasty surprise, NOT the case here. they live up to their word in the advert, they mean serious business. customer service is fast and quick turn around, friendly and to the point

Incentivised ReviewNo
Peter

PeterSouth East Queensland, QLD

  • Verified customer

If you are a Not For Profit go there now

published

Good discounts and freebies for office software for eligible organisations. Very responsive, professional, friendly and helpful.
We had a complex problem and they communicated well and sorted it out quickly and easily

Incentivised ReviewNo
1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for your 5-star review Peter! We appreciate your support. :)

Review collected in partnership with VentraIP Australia

Camilo Baez

Camilo BaezSouth East Queensland, QLD

This company is excellent

published

My name is Camilo I am a programmer I have worked with different Hosting providers and Ventra IP has proven to be the best for its speed, efficiency and most importantly the customer service I am very happy to work with them I recommend it 100% and I will continue buying with you

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you so much for your review Camilo! We really appreciate your recommendation. :)

The reviewer stated that an incentive was offered for this review

John K.

John K.Metropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Best hosting company in Australia

published

Without doubt the best hosting company in Australia.
Australian Owned, Operated and Located.
Super fast servers and hourly backups.
Great service though I have only had to call them once and it turned out it was my fault.
I manage over 25 different sites with them so I know how good they are.

Incentivised ReviewNo
1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for your review John, We appreciate your kind words and look forward to continually providing your sites with the best hosting. :)

industriald

industrialdSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Great Webhost

published

I have been with VentraIP for a while now and I really like them. The costs are very reasonable. I like the ability to self manage most functions of my website hosting but there is always support when and if you need it.

The up-time has been 100% as far as I know, if there was any maintenance it did not impact the availability of my site.

Installing applications on your site like CMS is fully automated.

The hosting is extensible and if I need to expand, Ventra will expand with me.

I highly recommend this web host.

Incentivised ReviewNo
1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you so much for your 5-star review. We really appreciate your positive feedback about our service and support. :)

Vic Alpen

Vic AlpenAU

  • 4 reviews
  • 1 like
  • Verified customer

nothing to complain about .

published

awsome nothing to complain about .a plus plus plus all the way.they are great every time i had to call them they have provided accurate advice and are prepared to help any way they can.

Incentivised ReviewNo
1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the 5 star review Vic Alpen! We appreciate your great feedback about our technical support team.

Review collected in partnership with VentraIP Australia

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Cheesed off21

Cheesed off21South East Queensland, QLD

  • 10 reviews
  • 14 likes

Payment refunded

published

I had an issue with the wrong domain name being registered, after some lengthy negotiations a little bit of help from product review and a call from a manager the amount was refunded.

Good outcome

Incentivised ReviewNo
1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for the 5-star review, we appreciate working with you to get a good outcome. :)

  • Verified customer

Good Price

published

Very competitive prices,in fact cheaper than the famous domain name offering sites
I would come back again in future. Signup was easy, took me under 5 mins to do the whole process.

Incentivised ReviewNo
1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the great review idippy. We really appreciate your feedback about our signup process. :)

Review collected in partnership with VentraIP Australia

Jim

JimPerth, WA

  • 2 reviews
  • 1 like
  • Verified customer

The Relationship is Seeded

published

My blog designers have recommended and are utilising your product with great success as we journey through my requirements. To date, I've been very impressed with the developing performance outcome, both format and general functionality.

Incentivised ReviewNo
1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for taking the time to review us Jim. We really appreciate your feedback and are glad to hear your happy with our service.

Review collected in partnership with VentraIP Australia

Chris

ChrisCentral Queensland, QLD

  • 2 reviews
  • 1 like

Superior Customer Service

published

Been a loyal fan/customer for many years. Purely as a hobby. The staff are excellent. They reply quickly to enquiries/problems. The hosting services they provide are excellent value for money, top notch for extraordinarily little cost. They have always helped me find the cheapest solution and go above-and-beyond, providing noobs like me with technical support. Will always recommend VentraIP and will never switch to another host. Honestly, i cannot fault them. Thanks to you all from a very appreciative customer.

Incentivised ReviewNo
1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Chris, what a fantastic review! We really appreciate your feedback and kind words. Thank you for your many years of support. :)

Katalina Mindszenty

Katalina MindszentyAlice Springs, NT

Ventraip domain names registration and web hosting

published

Ventraip has been managing my 4 domain names for ar least 5 years, and hosting my website. So far the services have been very good, including customer service. I like Ventraip.

Incentivised ReviewNo
1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for your review Katalina, we are proud to have you as a customer for all those years. :)

Adam M

Adam MSouthwest, VIC

  • 2 reviews
  • 1 like

Solid australian company

published

Recently moved across to their services from godaddy and have found them helpful and well priced. Will continue to move my web requirements across to them as time goes on.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for your review Adam! We appreciate you making the switch to us and the great feedback. :)

The reviewer stated that an incentive was offered for this review

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Laura O.

Laura O.Central Highlands and Goldfields, VIC

  • Verified customer

They're great!

published

The two or three times I have had to contact support I have been helped super quickly. They are based in the suburbs of Melbourne. Pay quarterly. Good. Low cost for domain, hosting and email.

Incentivised ReviewNo
1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for the review Laura! We appreciate your great feedback and support. :)

BBLD

BBLDBrisbane

  • 2 reviews
  • 1 like

Excellent customer service

published

Live chat has been so helpful for us. They are knowledgable with all their products and quick to respond. They have always provided a good solution to our queries. Highly recommend

Incentivised ReviewNo
1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the 5-star review BBLD. It's great to hear that our live chat has been helpful. We appreciate your recommendation. :)

Fliss

FlissSouth West, WA

  • Verified customer

Consistently helpful service

published

If I ever need customer support I call a local number and speak to a very helpful and friendly person who accommodates my technologically challenged brain! I would highly recommend VentraIP for great service.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for your review Fliss. Our local team will continue to be here for your support 24/7.

Review collected in partnership with VentraIP Australia

The reviewer stated that an incentive was offered for this review

stanton

stantonGreater Melbourne (Inner), VIC

OK but beware of what they charge vs what they quote

published

I was happy with the work they undertook, but there was a dispute about what they invoiced me. They charged more than what they quoted. However, after some debate, they went back to our original agreement, however, this was a bit painful. Plus I was made to feel as though they were doing me a favor by only charging me what they originally agreed, which left a bad taste

Incentivised ReviewNo
1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia
Cory

CorySouthwest, VIC

Fantastic service and features

published

The VentraIP website is easy to use, but I know that if I need help, I don't have to look far for it. Always great and helpful assistance from the knowledgable staff at VentraIP.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for your 5-star review Cory. We appreciate your feedback about our team.

The reviewer stated that an incentive was offered for this review

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