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Virgin Money Low Rate

Virgin Money Low Rate

1.0 from 5 reviews · View Statistics

Pros

  • Purchase Rate of 11.99% p.a.

  • 0% p.a. for the first 15 months on Balance Transfers

Cons

  • 3.3% International Transaction Fee

  • 1% Balance Transfer Fee

  • You can't earn Velocity Points even though this card is issued by Virgin

Details

CategoryLow Rate Credit Cards and Balance Transfer Credit Cards
Card TypeVisa
BenefitsCashback Offer
Minimum Credit Limit $6,000
Minimum Income $35,000
Additional Cardholder Fee $29 p.a.
Minimum Repayments10%
Contactless PaymentsSamsung Pay
Rates & Fees
Purchase Rate11.99% p.a.
Cash Advance Fee2.7%
Late Payment Fee$30
Annual Fee$99 p.a.
Foreign Transaction Fee 3.3%
Overseas ATM Withdrawal Fee$5
Interest Free Period 44 days
Cash Advance Rate21.69% p.a.
Balance Transfer Rates
Balance Transfer Period 15 months
Balance Transfer Rate 0% p.a.
Balance Transfer Fee 1%
Release dateFeb 2012

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Reviews

1.0

5 reviews
5
(0)
4
(0)
3
(0)
2
(0)
  • Transparency
    1.0 (2)
  • Customer Service
    1.0 (2)
  • Rates and Fees
    1.0 (2)
  • Rewards
    4.0 (1)
  • Online Experience
    3.5 (2)
  • Application Process
    3.0 (2)
Previous
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Torsten Ø.

Torsten Ø.South East Queensland, QLD

Imagine the worst customer service you've ever received, then times it by 10

published

Simply the worst. I wish I had never cancelled my Amex and gone with this company. Spent 1 hour and 10 minutes being told I was wrong about something when I wasn't. I know their product better than their own staff. Absolutely frustrating phone call, with the consultant arguing with me, cutting me off and assuming what I was saying until "Oh sorry Mr Bloggs, you are correct, I can see what you are talking about now". This could have been done 5 minutes into the call, not 1 whole hour. Irritatingly and offensively bad.

Transparency
Customer Service
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Kington

KingtonGreater Melbourne (Outer), VIC

  • 9 reviews
  • 9 likes

Poor customer service. Hidden fees.

published

I did a balance transfer and didn't read the small print. Ended up paying 20% fee's on all purchases on the card up until I paid off the balance transfer.
Call centre is somewhere overseas and if you ask a question that seems even a little too complicated for them, they'll just hang up on you. Happened 3 times since I took this card out 6 months ago. Not the brightest staff and had to keep repeating the simplest information to them.

Transparency
Customer Service
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Dblk89

Dblk89Gunnedah

  • 6 reviews
  • 8 likes

Terrible

published

These cards are managed by citi finance. If you previously enquired for a credit card or loan through them, they will decline the application and won't notify you until really late. Stay away from these crooks

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auskp

auskpGreater Melbourne (Inner), VIC

  • 5 reviews
  • 2 likes

Frustrating application process, incredibly slow and not worth the wait

published
MPG

MPGSydney, NSW

  • 11 reviews
  • 14 likes

Bad Customer Service

published

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