Washington Ergonomic Chair

Was a great chair but office works warranty is a problem when it fails – Purchased the chair three years ago from Office Works click and collect because of COVID. Gas strut has died so contacted Office Works re warranty procedure and was told by the manager to bring the chair back with paperwork and the chair would be replaced as eight year warranty. Being in my seventies that was a challenge (very heavy) and anyway got it there to be told by the manager, you purchased it Click and Collect and our computer system wont allow us to process the warranty claim. Cannot leave it here no room to store it, So you need to take it back home. We will get back to you if we can sort it out here. Here is a 1300 number if you don't hear back from someone in a few weeks. Sorry we wont be able to help you any further here with this.

Say hi to slow growing pain wrapped in pleather – This chair is evil, but it could have been okay. There are two major issues I have with this chair. 1. The distance from the back rest to the front edge. I'm 181cm (5'11") and I have to press my legs right up against the front of the chair to be able to have my back on the rest. I don't mean comfortably. My knees are right up against it. 2 (NOW THE REAL PAIN). The cushion in the picture has 4 parts. Two side and two middle. The sides and front middle are soft and nice and smooth. The back centre (where most people put their butt) is hard. It has a super strong springy bit that lifts you up. This might sound great, except it means part of your tush is up and the other part isn't. It's almost like sitting on a bicycle seat all day. Now at first you don't notice it. Then you'll feel a small bit of numbing in your leg. You move and feelings come back. After a week or so you'll be hobbling to and from your desk. Forget going to the mail or walking the dog. Getting a cup of coffee from the kitchen will kill you. I didn't put it together at first. I switched to a flat kitchen chair and a few days later there was no pain. So I figured I'd give it another go. 2 hours is all it took this time.

If you buy this chair, ensure it's a gift for that one person in your life you would happily push down a flight of stairs. If you get this chair as a gift.. well I'll let you do the math.

EDIT: I took the seat apart (removed the staples from the back) and pulled out the springs. The chair is now something I can sit in. I still need to go to Bunnings to get some foam and staples, but at least it's not torture.

Lasted less than a year – I really looked after this chair and no one else sat on it except me but within 6 months the leather was peeling on the arm rests (which I never used). Then the gas lift lever went limp and just stopped working, so I had to sit really low. Then when I was sitting perfectly still one day one of the wheels just fell apart and knocked me off the chair!! All this within 1 year!! It's a total theft charging that much money for it, when it's worth about $20. I bet that's about what they paid for it.

Don't believe the warranty on Officework's chairs... they don't last! – Honestly, my last chair from Officeworks cost $200 and the synthetic leather fell apart after 4 years! I used the $200 credit from that chair (after Officeworks made me search the attic for the receipt which they had trouble reading - as it had FADED badly) to buy one of these. I thought, top-of-the-range so it must be good.. yes? NO! After only 2 years the stitching is coming apart.

Went to SO SO much trouble buying this too! They didn't have it in store (nor any of the stores near me in Melbourne), tried to order it online BUT they didn't accept the OFFICEWORKS credit voucher! Had to get it delivered to the local store and pay for it over-the-counter. NEVER AGAIN!