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Watches Galore

Watches Galore

Watches Galore
2.0

12 reviews

Positive vs Negative
25%75%
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12 reviews
Dinadi
Dinadi
 

Product is good – Delivery arrived faster than expected . The watch looks exactly like in the picture . Very good service ❤️

Tammarra N.
Tammarra N.9 posts
  Verified

No refund given – Absolutely disgusting service especially customer service sold me a watch order in plenty of time for Xmas but didn’t actually have any available I was told once I chased this up seven days later was told it’s being sourced, demanding a refund I was originally told no, then yes, but it’s been deposited to someone else’s bank card through shop… Read more

pay?,dozen of emails to get anyone to understand or even want to help, im told it’s been put back to right account even after bank has given a letter stating there wrong and myself screen shots,15 days to recover 300 they just don’t care? And blame the bank again even after the bank has written a letter stating it’s been deposited to wrong account, dozens of calls dozens of emails I’ve asked to speak with head management zero reply do not but from this scam of a business don’t do it to yourself web site states over 30 years experience that’s what sucked me in I assumed they were not shonky

Sunny R.
Sunny R.
  Verified

Don’t buy from Watches Galore Full of Excuses and Poor Service – I had a terrible experience with Watches Galore. They never delivered my order on time and kept coming up with ridiculous excuses for the delay. Every time I reached out, they had a new story about why my order hadn't shipped. Thankfully, I paid with PayPal and was able to get a refund, but the whole process was frustrating and unprofessional. If… Read more

you value your time and money, don't bother ordering from them. I will never order from Watches Galore again.

PrAS1
PrAS1Queensland4 posts
 

I don't recommend this store – I wish I had found this page prior to ordering. They seem to sell products they don't have in stock. Ordering express shipping doesn't speed up the process because they still need to wait to receive the product to send out. When messaging them, they advised: "Our processing time before an order ship is 1-5 days, excluding weekends and public… Read more

holidays. Please understand that express shipping can only expedite the shipping process, not our sourcing/packing process as we often need to transfer items from different warehouses. This is the case with your order, as we are still waiting for the item to arrive at our main warehouse.

We will email you with a tracking link once it has been dispatched."

It's now beyond the timeframe stated above by the company and I haven't been contacted or provided any shipping information. We required this item within a reasonable express timeframe. I've requested a full refund as their product has not met our needs. ____________________ Update: We received a full refund, however it hadn't been actioned within the timeframe they advised me (1-2 days). The delay prompted a new thread of emails, which contained admin errors on their part.

Olivia M.
Olivia M.QLD3 posts
 

Useless – Say will ship in 1-2 days. First item I order took over a month to provide tracking number with over 15 email threads. The watch they sent me was broken on arrival. Sent back to them for them to tell me they will replace and ship in 1-2 days. It currently been 10 days with over 10 emails and no tracking number. They finally got back to me today… Read more

with a tracking number- the tracking number is invalid. Save yourself a headache and NEVER ORDER FROM THIS COMPANY

Damo Z
Damo ZQLD8 posts
 

I get watches delivered quicker from overseas! – Bought a watch as a gift 10 days prior to the recipients birthday. No communication from them at all. When I email after day 5 to say I need this delivered by the weekend or cancel the order, they say "oh, we will send it tomorrow" Clearly they are selling stock they don't have. They refused my order cancellation and only now, on day 6 of waiting,… Read more

is the watch being sent..useless! I got a watch from Denmark in 4 days by comparison. Their customer service and despatch times are woeful..avoid if you need an item by a certain date. Will not use again.

Marc71
Marc712 posts
 

Purchase Seiko 5 Ltd ed – Purchased a watch that was discounted. Apparently sold stock they don't have. On the positive side they did return my Money. No call or suggestion of solution. Feel Dudded. Show details

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Steve K.
Steve K.
 

SEIKO Cocktail Presage – Communication perfect, product perfect, Delivery perfect. Such a good experience. Not sure if negative posts are competitors. It’s a shame that they didn’t get the same experience that I did. I would 100% recommend Watches Galore. Show details

Alyce
AlyceWA
 

Terrible company. Do not recommend! – I ordered an expensive ($700) watch for my husbands birthday. I ordered the watch with express postage 9 days before his birthday, which I would’ve expected to arrive well before his birthday. With two days to go, the watch hadn’t arrived so I contacted watches galore and they still hadn’t posted it! I asked for a refund on my express post payment… Read more

as clearly I was not going to receive it in time for his birthday….

4 weeks later, the watch still hasn’t arrived! I sent them an email asking when I can expect to receive and they STILL hadn’t posted it!! But would now post in express mail. I immediately asked for a refund - they clearly hadn’t already posted it so I think a refund was well and truely warranted. The next day they responded declining a refund saying they were in the process of posting the watch and as an apology, they given me a 10% discount for my next order…. Like hell I’ll be ordering from them again!!

The watch has still not arrived!!!!

Do not recommend!

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Rob Q.
Rob Q.NSW
  Verified

Great looking watch – Seiko Chronograph Silicone Strap Watch SSB347P, Great looking watch, looks better in person than from photo's on the web...very happy and will be buying again from Watches Galore..

Carrie F.
Carrie F.
 

It take me longtime to get the watch !!! – I bought a watch three weeks ago, but they didn’t send me the watch! ! Show details

Vince
VinceVIC
  Verified

Scam, Please beware – This website is not legitimate! Buyers beware, they will take your money and ghost you through any means of their communication. Emailed several times and talked to their supposed "customer support team" which lead nowhere. Even tried calling their phone number multiple times but was never answered. Do not spend your hard earned money here.

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