We bought it online and it lasted for almost exactly two years, it broke down almost exactly just after the warranty expired by a few weeks.s irrespective of that we had received the correct product two weeks late. The inspection for out of warranty repair cost us extra and the cost of repair of was more than half the original cost. It was somewhat good for us who were new to pool robots but I will be looking at alternative models for sure. But overal it did do its job but was a bit noisy
Do not buy
Whatever you do stay clear of this company. I first purchased it and just outside the warranty it stopped working. Stupidly purchased another one and this time it broke down inside the warranty period. I spoke to Pool and Spa Warehouse and they finally had someone come to collect it to repair it in which they replaced the main power unit with a brand new one which only lasted 4 weeks before it broke down again. I then contacted Pool and Spa Warehouse only for them to tell me that it is now outside of the warranty and Waterco will not cover it. I then had to contact Waterco and explain it to them in which they said they would get back in contact with me in which I am still waiting....would not recommend them at all.
Don’t waste your money
Owned it for nearly 2 years of which it’s been back at the store I purchased it from for more than 13 months of that time
The store always says no parts and refuse to give me a replacement unit or refund so I’m pretty much $1500 out of pocket and looking for another pool cleaner
Has been sent back for repairs 3 times works well for a week or so then just rocks back and forward in one part of the pool so I got one clean line and the rest unclean
Another product from Waterco being rubbish, from this ATV device to their in pool lighting, pool scooper, scrubbing brush and the telescope pole, everything from Waterco has broken, and not one person within the company cares!! Spoken to the shop we bought from and they say you'll have to send back yourself. I hate WATERCO products absolute crap.. Don't waste your money
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