Review your last buy on ProductReview.com.au
Waverley Bathrooms

Waverley Bathrooms

 Verified
Waverley Bathrooms
4.5

12 reviews

Positive vs Negative
92%8%
Customer Service
5.0
Timeliness
4.9
Job Satisfaction ?
5.0
Rates and Fees
5.0
12 reviews
Richard
RichardVIC
 

We had a laundry conversion and 2 bathrooms done by Waverley and lastly we had the guest bathroom/toilet done. What was outstanding is that everything ran like clockwork. We were told who was coming and at what time and they ran felt through the house to the kerb to keep everything tidy. They cleared all the rubbish also. Workmanship was faultless.

Ask the reviewer
Murray K
Murray KVIC2 posts
  Verified

We selected Waverley Bathrooms for our bathroom and laundry renovation based on their reputation and the expectation of a professionally managed project. While the renovation was completed, our experience fell short of expectations in several key areas. Our renovation commenced on 27th October 2025 and was completed on 23rd December 2025.… Read more

Persistent lack of supervision, communication and quality issues made the experience disappointing given the cost of the project. The pre-site inspection was on 23rd October, but the supervisor did not return until 8th November, leaving work largely overseen remotely via photos and phone calls. This required us to closely monitor the project ourselves, which was unexpected for a renovation of this scale. Trades were asked to perform work outside their normal scope. A plumber was asked to grout a shower niche and window, and a tiler was asked to reinstall a toilet but declined due to safety concerns. This left us without a working toilet for four nights, despite being told it would be unavailable for one night, forcing us to arrange alternative accommodation. Communication gaps caused further problems. Grouting left incomplete by the tilers on 12th November was only addressed on 18th November, when we were advised the correct product was unavailable. The plumber eventually completed the grouting, and concerns about the finish required rework by the supervisor. Other quality issues included vanity drawers that clicked and did not roll smoothly, a new ceiling cornice that began to come loose, and another new ceiling cornice that fell off on 21st December. There were also multiple laundry sink errors, which ultimately required us to source the correct sink ourselves. Even the final sink installation was uneven. On 1st December 2025, we raised our concerns with the office and were asked to send a detailed email, which we did. Despite this, we have received no response from senior management, which is disappointing given the scale of the issues raised. Overall, the lack of supervision, unclear communication, repeated quality issues, scheduling failures and limited management follow-up caused significant frustration and inconvenience. We share this review to provide honest feedback for prospective clients and encourage Waverley Bathrooms to improve supervision, communication, quality control and responsiveness.

Peter B.
Peter B.NSW11 posts
 

Excellent Bathroom Renovators – Every aspect from quoting on was professional and high quality. On time, excellent communication, flexible, quality workmanship. "Variations" always a concern but all extra charges were very reasonable. (its nice to publish a positive review occasionally!)

Tracey R
Tracey RVictoria2 posts
 

Great job! – We can’t thank Waverley kitchens enough for our long awaited kitchen. I’d like to name all of you to say thanks but I don’t want to miss anyone. All of you from start to finish were courteous and professional, nothing was too much trouble. I am loving my kitchen and its functionality. Thank you so much, I’ll definitely recommend you to anyone… Read more

who’s renovating their kitchen. Wish I knew about you when we had our bathroom renovated. Kindest regards to you all and thank you again, Tracey ,Stuart and Buddy.

alisha182
alisha1822 posts
 

Fantastic ensuite renovation with Waverley Bathrooms – We were really happy with Waverley Bathrooms. At the start of the process we were pleasantly suprised with the showroom and the service there. We were happy with the value for money, there were no hidden costs. We could clearly see what we were getting on the quote. For the renovation itself we were very impressed. Jason was excellent at… Read more

communicating what was happening each day. He was also very friendly and helpful, happy to answer all of our questions. David was also really helpful and reliable. The trades were all professional, friendly and helpful. It all went smoothly and was finished in under 2 weeks. We love our new ensuite. We would definitely recommend them and would use them again for our other bathroom.

Peter L.
Peter L.2 posts
 

would rate them 10 stars if possible – We had the pleasure of using Waverley Bathrooms a few years ago for complete Reno of our main Bathrooms, en suite, and powder room, all done to an extremely high standard and still look like new. So of course called on them again to do our small laundry Reno in Dec 2021. Their staff are always on time, helpful with advice, courteous, leave… Read more

the place spotless and a dream to work with from the Quote, visits to the showroom, follow ups doing the job incredible service could not recommend them highly enough. They are a dream team.

Kay Bee
Kay BeeVIC
 

Excellent Bathroom Renovators – We recently used Waverley Bathroom to do a bathroom renovation on our 60 year old weatherboard house. We obtained quotes from 3 companies and their quote was ion the mid range of the 3, but included provision of all the items we were replacing ( including toilet, vanity basin, bath, shower, taps etc) that we would have had to buy separately had we… Read more

used the cheaper company. We felt more comfortable with them too knowing they were a long established company and that although many different tradesmen were going to be needed for our renovation ( including carpenter, plumber, electrician and tiler ) these tradesmen were not subcontracted, but work full time for Waverley Bathrooms. Their website was also very detailed about their history and the usual time frame taken for a renovation such as ours.

We were 100% satisfied with the quality of the job. They kept us advised as to when a particular tradesman would be arriving and they always arrived on the stated days, did their work and cleaned up afterwards. they actually completed the job 2 days sooner than the time indicated on website.

I have no hesitation in recommending them to anyone who is planning a bathroom renovation.

Alan
AlanVIC2 posts
 

Very happy – This is the second time we have used Waverley Bathrooms in 20 years. Once again we have found them very helpful in helping us design a new ensuite/robes and some other reno's round the home. The results have been amazing. From start to finish all the tradies have been very helpful and professional in there work. The work in all areas is second to none, they have all done a great job. Lee certainly has a great team working for him. Di & Al. F.

Michael G.
Michael G.VIC
 

Highly Recommend Waverley Bathrooms – We recently had two bathrooms installed by Waverley Bathrooms. We were very happy with the end result and with the standard/quality of workmanship dedicated to our project. It started with a competitively priced quote, which included the replacement of our original slab floor due to the complexity of the plumbing required for our new design and… Read more

moving internal walls. The speed of the work was really impressive especially considering the size of the scope of works. Although the pace of work was high, we feel that at no time did Waverley compromise on quality. We had two highly experienced carpenters (John & Pedro) with 50+ years of experience between them. They were methodical and ploughed through the work to create the bones. Their plumber Michael also came with many years of experience and did a great job plumbing-in the sub-floor. Next was Waverleys exceptional tiler Patrick. We were extremely impressed with Patricks tiling skills. We came to Waverley after a botched bathroom reno through a sub-contractor builder who claimed he was a tiler. What a mistake using that sub-contractor turned out to be. But we can honestly say that Waverley employs tilers of exceptional high quality and this component of the work is critical for a successful bathroom reno. Finally, there was Paul the electrician who did a great job installing all our new downlights, IXL fan, power-points, heated towel rails, etc. Then Joel finished the plaster work nicely. Ours was a pretty large project that ran for a few weeks, so we got to know everyone by name. Waverley is a family run business with most of its tradies on salary, so they make sure they employ only the best quality workers. We highly recommend Waverley Bathrooms to anyone looking to renovate their bathroom.

Good shopper
Good shopperVictoria15 posts
 

A most perfect Laundry – Waverley Bathrooms came recommend to us by a friend. Right from the word go they were helpful and professional. Nothing was too much trouble and we are very happy with the result. Everything is finished off nicely and I really can't fault any of their workmanship. I would definitely recommend them.

najfox
najfox
 

Excellent result Ensuite bathroom and small additional powder room – I was recommended to Waverley Bathrooms and couldn't be more pleased with the eventual result. Their procedures from first contact, to planning and work completed are efficient and professional. Their tradespeople are engaged and proficient at their work. The turnaround time was quick and unobtrusive to our living within the house. We did have an… Read more

upstairs bathroom and toilet renovated by another company to use throughout. I can compare the work of Waverley Bathrooms to another company therefore recognising the attention to detail of Waverley Bathrooms and consideration of their customer. I opted to include an art glass installation imported from the UK on the wall of my ensuite and it was with some trepidation I agreed to include the installation as part of the works, to the credit of Waverley Bathrooms it was done with a minimum of fuss. Can't thank them enough.

PJ
PJVIC17 posts
  Verified

Excellent Renovators – I have been meaning to write a review of Waverley Bathrooms for over two years, and was prompted today by a friend who asked if I could recommend a company to renovate her bathrooms. We employed Waverley Bathrooms to renovate two bathrooms in June 2015. We could not have been happier with the outcome. We appreciated the attention to detail in… Read more

the design process and the regular communications we received from the company. When the supervisor said that a tradesperson would attend on a particular day at a particular time, that is exactly what would happen. Their pride in their work is commendable and the supervision of the project was excellent. Once commenced, there was no undue delay in completion of the work, and we were regularly consulted on every detail of the work.

Only only regret is that we did not know of the company when we renovated our kitchen the year before. It would have saved us so much grief. I suspect that the key to the quality of the work is that Waverley bathrooms is a family company with employees of long standing. Their quote was the most competitive of three that we received. In an age of apparent unreliable tradespeople and dubious quality of work, it is refreshing to know that there is at least one company who deliver quality outcomes and affordable prices.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.