It’s terrible and I would like to return it please.
I got this a few days ago as there was a delay from Melbourne, not godfreys fault, but the machine only sucked 1/4 of the 2 litres out of the carpet now I have soggy carpets and have to let them air dry, before you asked yes I had the trigger released so it wasn’t spraying water and I went over the same spots 10 - 20 times so now I just want a refund please.
- Verified purchase
Amazing how much dirt comes out of carpets and rugs! Although the carpets are a bit damp, this is expected from a shampoo solution. On a dry day they dry out relatively quickly. Moving the unit slowly backwards seems to extract a good amount of water. The only downside is that the solution tank is a bit small and has a rounded bottom that makes it a bit fiddly to fill and add the detergent. Considering the price it is a winner for small jobs. I would not want to vacuum a large house with a lot of carpets though.
Purchased in July 2020 at Godfrey's for A$199.00.
It is what it is.
I go it for $150 from Godfrey's and have flogged it for the last 18months. Motor winding has now burned out so it's finished. It's OK for spot cleaning but not up to cleaning a room. Extraction is poor but it does clean stains pretty well. If you can get it for half price and use it as a spot cleaner only it's worth the money, if you pay full price and want to clean your whole house, forget it. It was what it was. No complaints.
useless machine waste of money!
The machine is easy to use but doesn't suck up water properly. Used 4 ltr of water but only sucked about 1 ltr?? The roller brush hardly turns at all the belt is in excellent condition. The water doesn't seem to cover the area properly even when it is done slowly. Only used this machine 4 times on rugs. I would not recommend this product even if it's cheap just a waste of time, money and effort.
Why did we pay so much and not sucking water out of the carpet.
Just purchased this a week ago. Why did we pay so much for ours? People who reviewed this carpet cleaner less than a year prior to us paid $120 less than we did. It does not suck water out of the carpet that well at all and leaves it very wet and blotchy when it dried (when it dried!). We paid $269, with the original price on the tag being $299. Why such a big price hike. Feel ripped off as it does not suck the water out and we paid so much more than others out there. Shame on you Godfrey Blacktown.
Purchased in May 2020 for A$269.00.
I purchased a Wertheim SE2000. I rarely used it. However, when I did, there always seemed to be a problem. The main one is water pickup. I have tried everything to fix the problem. Not worth taking back to repair. Just avoid. Makes a lot of noise. But not reliable. (Later). Wertheim/Godfreys were good enough to ask me to bring it in to have a look it. I have to drive 11 kms to get to the store. They will charge me to look at it. Then they will charge me to fix it. No suggestion that if it is poor manufacturing, they will fix it free of charge as they should. I purchased the appliance on the recommendation of the sales rep. I am a repeat customer. Not happy.
- Verified purchase
Great Value for money
Purchased whilst on sale for $149 from Godfreys. The clean water tank holds 2L but being green colour, it's difficult to see the amount left in clean tank. Both tanks are easy to remove and fill/empty/clean. I purchased bulk carpet cleaning solution (Enzyme Wizard) and it works great. I can be heavy handed and used 3 tanks (6L) to thoroughly clean large master bedroom. Machine is light and easy to maneuver. Edge suction cleaning on right side of machine (other side is an inch from edge). Clean tank is filled from bottom, so some excess spilla...ge (1Tablespoon ) once turned up to fit in machine. Also once machine is switched off, any excess water leeches out the bottom of machine (1-2Tablespoons). It's not much but enough to make a mess, so flip tank at the sink after filling, and i have a half towel for resting machine on when I turn off. I think for dollar value, the Wertheim SE2000 is a good solid machine.
Have used it twice now and a very happy with the results pet stains removed using the Hoover pet plus shampoo would highly recommend this shampooer to anyone thinking of buying one easy to clean the dirty tank and the base of the machine
Doesn't suck up water well
Purchased this product earlier today. Easy to follow instructions.
The only things is that it doesn't suck water up that well. Filled up twice but the waste water compartment only had not even a quarter. Hope it doesn't rot the floorboards.
Purchased in February 2019.
Better than expected
With 2 toddlers that spill everything on the carpets on a hourly basis we had got to the point that it was time to replace them - we couldn’t decide with what so bought this cheap carpet cleaner. It is was so good we’re in no hurry to replace the carpets any more. The carpets were touch dry after about 2 hours as well. Only negative is I can’t see an easy way of cleaning the nozzle that sucks up the water. A hose pipe seemed to work but I feel there must be a better way.
- Verified purchase
Clean your carpet!
We bought this carpet cleaner to clean up after our pet dog and baby. For the price it works very well and we really cant complain. Its simple to use and does an equivalent job of a hired machine. No real negatives. It is quite plasticy but is still durable :)
Lovely little machine
Only used once so far but it’s quick and easy and can see all the dirt in the water. You can make your own cleaning solution which works out just as efficient and economical. Great price at godparents and used cash rewards and eBay and got free shipping too. Would def recommend this and I can’t wait to use it again
Surpassed all expectations
After receiving my Werheim SE2000 I had to use it the very next day. Being an older female I was delighted to find it was virtually complete in the box. It just needed the handle put on!
The Instructions were very easy to follow....especially for she who had only obtained a 'pass' in GRADE 5!
In one day I cleaned 2 double bedrooms, plus a large L shaped lounge/ diner.
I did need to fill the water/solution tank quite a few times, and I needed a few 'rests' before my task was completed.
Next day the carpets were dry...perhaps a 41 degree day ...
Questions & Answers
I have lost the manual can I get a copy ??
The user manual for this machine can be downloaded of the Godfreys website via the below link.
The Wertheim Team
I need to return my Wertheim SE2000 carpet shampooer but cannot figure out how to repackage it. I have the box and packaging. Please help
Please can anyone tell me how to find and remove for cleaning.the protective motor filter .thank you
The filter on this machine is located on the top right side of the tank (when looking from the front of the machine) and can be pulled out from the outside of the tank for cleaning.
The Wertheim Team
Yes I know that one but it says to lean protective motet filter and I don’t know where that one is ,thank you
This is the only accessible filter on the SE2000.
The Wertheim Team
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