Disconnected from the people they hire.
During my employment through West Recruitment to an engineering company based out in South Western Sydney, I was repeatively told to hold back my personality as I was gay. In follow up meetings they implied that I was telling everyone and advised me that it would be sensible if I didn’t. The consultant was put of touch and breach my privacy and confidentiality and other consultants were rude, patronising and demoralising. The only good consultant was the senior consultant and their ofice manager whom were lovely to deal with. Otherwise they are out of touch and have a lack of care for conteactors working under them.
I never had my contract explained to me and found out information that was detrimental to my finances a month before it happened. Even when i was working with the company, I was told of their lack of success and how disorganised they were.
Bad customer service ever
Bad experience over the phone. I got a call from [name removed] on 02 9689 8914. He asked me "is it a good time for me to talk about my application?". I said "can you please call me back after 5pm because I'm a bit busy now". He replied "if you aren't happy to talk now, I will withdraw your application". What kind of service is that? I've never encounter any recruitment so mean like this before. I will never involve with West Recruitment from now on.
I am the Director of West Recruitment and noticed your review. I am unsure how to contact you on this website to discuss your feedback, as it is certainly not how we try to conduct business.
Can you message me a number that I can contact you on, or can you call me 02 9689 8900 to discuss please.
Avoid at all cost
This is the worst recruitment company ever in Sydney. Known for screwing candidates up for white collar jobs and giving you crap employers that no recruiter in Sydney would ever consider getting commissions from and upselling to candidates about the job. Once you are placed by these idiots several months later you wished you never dealt with these recruiters and job from them. This company is a magnet for being disorganised and unable to get a good relationship with companies in order to get proper job descriptions and better understanding or realistic expectations from the employer so that it can match the right candidate.
Some recruiters don't read your profile and demands you to meeting with them face to face no matter what branch you go to. Therefore waste more time and effort branches don't communicate even if they say they do.
One of my friends got the job but no contract and wanted a verbal contract to promise them not to go and find another job. Friend had promised them in good faith to over close to two months before he could start a job...he didn't get paid but lost a lot of good jobs from other recruitment companies, in the end the employer didn't give the proper job description of the position but a generic one after 6 months. My friend asked the recruiter to assist in getting a proper job description from the company so he can be assured he is up for the task and not getting screwed by his employer. From day one to end of six months but he didn't get it. The employer did not want to continue with him and my friend felt cheated by the company and the agent who was supposed to help him...but never did.
He is now unemployed by force and is forced to get welfare just to survive and he is traumatized of finding work because of the recruiter and employers did not get their act together.
Note this isn't the first time like this it happened to another person before a different situation a few years back.
Avoid this AT ALL COST.