Westinghouse 496L Bottom Mount WBE5300SC
VerifiedMPN: WBE5300SC1 review
To begin with this would probably be my 7th or 8th fridge in mylifetime and this one is the first one developing any kind of fault ever. So its unlikely a user error. The compressor is working hard and freezer is about -30c. The Fridge section is icing up and vegetables are freezing and getting spoilt. Wearing my engineer hat on its a faulty thermostat which has gone bad exactly after 2years 6 months of purchase, 6 month outside warranty. Called up the callcenter and requested them to honor the warranty as this is clearly a subpar product.
Update, Electrolux fixed the problem under warranty so job well done to the Aftr Sales support. The problem was indeed the temperature sensor which was a very simple replacement and fix. I still think the product is subpar and not worth the premium compared to cheaper alternative.
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Good morning Julie from Electrolux here. We are sorry to hear you are experiencing problems with your fridge
We would love the opportunity to discuss the concerns you have raised with the fridge
If you wish to discuss this further please feel free to contact me at customercare@electrolux.com.au attention Julie Ticket Number 11189219