Westinghouse PAK143W

Great value oven 12 yr old – Bought this oven years ago and have not had a problem , ever. It near the ocean and most other appliances have not lasted, but due to kitchen re design I now want a oven with a glass cover Show details

hot plate wont turn of – was there a recall as i like many others have a dangerous situation where the hot plate will not turn off. has been a good stove and ive had it for quite a few years. only thing ive changed was the door seal deteriorated. Show details

This is a horrible oven - thank god it's discontinued – same issues as other reviewers regarding the hotplates - replacing the simmerstats fixed that. the front door of the oven gets EXTREMELY hot when it's on - enough to burn an adult's hand. the oven also take a rediculous amount of time to heat up and cooks extremely unevenly. the only good thing about the oven is the location of the knobs - they can't easily be reached by young children. Show details

Fantastic cooker – This cooker offers efficient even cooking. The hotplates heat up and cool down quickly. The oven heats up quite quickly too and cooks food evenly. It is neat and compact. Easy to clean. Show details

Your service STINKs. coils blew up – One of the wire heater coils blew up so I purchased a new coil and got an electrician in ti swap the coils over. He was unable to do so. I rang SUPPORT? and asked for a diagram of how to lift the stove top but was told NO and that I would have to get an electrolux electrician from a town 65 kilometrers away to come and fix it. I notice that this sort of stove is discontinued. GOOD  Show details

Happy to use – The stove looks great. It is very functional and has lots of appeal with the grill being separate from the stove. I am delighted that there is a separate handle to pull the grill tray out with. I won't be getting my hands burned like I did with my old stove forgetting or not finding an oven mitt. Also they got it right with the oven cooking… Read more

element now on the top. Easy, easy to clean and far more effective for cooking in half the amount of time. Wonderful to see the knobs at the back too; so little visitors will not be tempted to touch them. All in all a good rounded stove. Easy to clean, high gloss finish, heats fast Maybe a more expensive stove to run

Oven not cooking properly – Hotplates work OK, grill not too bad but oven is a disaster, takes hours to cook roast as it won't heat properly, Timer sticks & lights are not working. Should recall Show details

Stove element won't turn off – My boyfriend and i have just bought a house with this oven, it is terrible everything burns on the bottom but my major concern is last night when i turned the stove top off the back left element stayed on high and would not turn off.. we have had to remove the fuses so it would cool down..... then this morning have tried remove faulty element with no luck at all.... do not buy this oven it is dangerous  Show details

Stove not very good – Not very happy at all. Have complained to westinghouse about my stove and nothing was done. The element out of the oven was all bent up when it blows and nobody can tell me why. Plus not long after we purchased the stove the red indicator lights broke off. The one we had before this lasted over 40 years.  Show details

Dangerous oven – I have one of these in my house tonight while cooking I was using the oven at 180c I had been roaring away for an hour checking regularly on th r last Occassion I was dismayed that my food was burnt I found the element glowing red hot and I was unable to even turn the oven off I had to go outside and pull the fusses I'm sure if I didn't notice… Read more

the oven would not turn off a serious fire would have resulted I feel this is a dangerous fault that seems common and should be reported to the athourities

Indicator lamp covers crumble – There are three red indicator lamps on the control panel of the PAK143W. I believe these are common to other makes and models. I recently purchased a second hand oven to replace the one in our rental property. On both the original and replacement stove some of the light covers were broken. They are a red translucent tube about 3mm wide and 15mm… Read more

long. I had hoped to salvage three useable light covers between the two, but, sadly they all suffer from the same problem in that they are brittle and crumble easily. Hoping they would be an inexpensive item, I checked online and then by phone with a local appliance part supplier. I confirmed what appeared to be the case online, that, although the cover is designed to come off and is even shown detached in the parts photo, the customer is required to buy the entire light complete with wiring in order to get the red plastic cover. Price $14.99. I need two at this stage but would have bought 3 or more (for spares), had they been a dollar or two, as you would expect. When I made my phone inquiry, I was not surprised when the helpful lady on the phone told me she was aware of the problem and I was one of many that had had the same problem and was not impressed. She said what I had been thinking, that is that there was an opportunity there for an enterprising person to have a bunch made, for probably cents each and sell them for a couple of dollars. I suggested that they, as parts suppliers should be doing that themselves. I am hoping to come up with a DIY or improvised solution, maybe something from an electronics store, but am not hopeful. I resent buying 2 or 3 lights at $30 to $45 when all I need is a a dollar or two worth of plastic. Any help from Westinghouse, I wonder?

Poor quality but fixable – I inherited this cooker from a rental unit, so as you can imagine it was given the ultimate treatment... When I got it, four out of the five cooking units were useless, they were either full on or full off. So you could have your food either burned or uncooked. (The five cooking units I am referring to are the four top elements plus the grill; the… Read more

oven uses a quite different control unit and actually worked OK.)

The solution is simply to swap out the control units for each element. They are called "simmerstats" (codename MP101) and can be purchased in an electrical hardware store such as Hayman's for around $30 each or online for as little as $15 each. Swapping them out is quite simple and involves unscrewing the cooker's back plates (after disconnecting all power, obviously), pulling off the front knob, loosening the old simmerstat by unscrewing the nut on the front panel, pulling out each electrical connection from the old simmerstat and plugging it into the corresponding tab on the new simmerstat, resecuring the new simmerstat onto the panel and replacing the back plates and knob. But beware of the possibility that the new simmerstat you buy may have a different tab configuration to your original defective simmerstat. They are normally labelled clearly (Load, Phase, Neutral and Pilot) but may be in a different layout to the original. Therefore this task should only be undertaken by a qualified electrician...

Same issues as other customers – Having the same issues with this Westinghouse stove as other customers. The large hot plate remains on high even when on low. It seems this is a common problem and am wondering if Electrolux customer service actually did anything?? It seem product has been discontinued. Has anybody emailed them and received a good outcome?  Show details

Dangerous ovens – We are very unhappy with this stove, the oven does not work, the large hot plate remains on high even when on low, this is extremely dangerous, also the timer does not work. I have emailed the Electrolux service department twice & have not received a reply. Any suggestions please?  Show details

Dangerous!!! – Timer jams and doesn't go off from the time it was bought. Hot plates remain on high when turned down. Even turning hot plate on low from start of cooking it gets red hot. Extremely dangerous! Reading other reviews it seems it's a major problem with this model. Why no recall??  Show details

Shocking oven.. dangerous – We have these oven/stoves in a portable kitchen at our school, 7 of them in fact. We try hard not to use that kitchen anymore for baking as they are dangerous, as its been mentioned in many other reviews always charring on the bottom and not cooking on the top,hardly reliable for teaching cooking at school and a constant waste of food!!! We have… Read more

Westinghouse ovens in our other main kitchen and they have never had an issue. These particular ovens in this review need a recall. When reading all these reviews I realise I am not over reacting and this is not our problem but the company's'. I have contacted the company through email and was quoted a charge of $145 for the 1st 3rd 5th and 7th oven and a further 70 for the 2nd 4th and 6th ovens ....$790 for a problem that is far from being our fault. These teachers having been cooking for years in many different kitchens and ovens....never before have they come across this. I will get back on here once we see what the serviceman has to say.

Dangerous, Dangerous, Dangerous – Bought the Westingouse PAK143W approx 5 years ago. Since that time I have had the oven element replaced twice by a electrician. Costly. The timer stopped working about 3 months after it was bought. Now I seem to have the same problems as all the other reviews on here. This stove is dangerous, firstly 2 hot plates would heat up to a beaming red… Read more

even when on the lowest setting.

Last night they all did it, so I turned all the elements off and went and bought take away for my kids, I am not going to risk my families life with this faulty stove.

Now I see this model has been discontinued, can you please tell me why?

I am not amused by this at all.

At this time I can not afford to go out and by and new stuff, but I also don't want to use it, in case it catches fire.

Terrible! – 2 Elements already shot twice over! For a oven Purchased only 4-5 years ago, problem after problem after problem! We purchased from a local store that has now gone bust and because we couldn't find our original copy they couldn't do anything to help so all repairs haven't been done under warranty. Now the oven element is gone, no heat in the… Read more

middle of baking cookies! Its really disappointing that this iconic brand has gotten less hardy and more cheap and nasty. Definitely leaves a bad taste in your mouth.

Unreliable and dangerous! – We too have this model electric stove which my landlord purchased shortly after we moved into his rental property as the original had to be replaced. I am experiencing the same issues as Kerry Barber whereby the hotplates have a mind of their own, going from low heat to red hot! I am now down to one good burner...so annoyed. These stoves are not… Read more

only unreliable for cooking but an absolute danger hazard!! Like Kerry, just happened to be in the kitchen at the time the last plate decided to switch up to high power so was able to avert a disaster!!

The only thing I can do is report the issue to my landlord but doubt he will be very pleased. Am forced to spend money now on a portable stove top... thanks for nothing Westinghouse!

Unhappy customer – All my hot plates only work on high Didn't realise that my stand alone oven and cooktop would be worthless after only 3 years after being told by Harvey Norman that Westinghouse are a reliable brand to buy. I bought my first house and the oven didn't work and I had to replace it straight away. Being a single mum this is a big issue and I won't be able to afford a new one for some time

could have burnt our house down! – Firstly small element on stove top wasn't getting to correct temp them large element nearly had oil on fire it got so hot and I had it on super low while I did prep, lucky I was in the kitchen. Then is seemed to be okay for a while and then started going on high even though you had it on low. Now my small element at the front is doing the same… Read more

thing with extreme heat even though it is on really low. The timer stopped working a couple of years ago! I can't believe that there are so many complaints this is the first time I have checked this out online and I was really surprised after ready reviews that this product had not been recalled where are the standards Australia used to have to comply with?

Twice Bitten, Enough Is Enough – Focus on being factual and objective. This being said on the review page, I will only cover the good points of this stove. Sorry, there are none. We rented a house for 5 odd years where this model was fitted into a brand new house. After several burnt offerings that turned the wife off cooking, we found the door of the oven never closed properly… Read more

letting out the heat at the top and scorching the cupboards either side. Called the real estate and their sparkie said the hinges of the door were bent. Making us responsible for the issue. (We had only used the door in the same manner as any other oven and our kids were old enough to know you do not use the door as a trampoline). The large element destroyed some of our pots so we learnt never to use it. After a while the other elements started to lock on full intermittently. As the house was a rental, we had no choice of replacing it.

1 year ago, we managed to buy a house. Seeing it had the same stove, we figured that it could not be a lemon as the last one. We were happy to buy the house with the view that as we would be upgrading to a split wall oven and cooktop in the future, How wrong we were. This oven is just as bad so we will be changing it out a lot sooner than planed. So disappointed in this brand and model.

Don't waste your money on a Westinghouse stove – The large element does not work on anything but FULL, after constantly replacing the faulty element I finally replaced the stove, New Stove, same problem, OK for first few months, now I have the same issue.. Not happy with having to turn it on and off while trying to cook, have burnt a brand new frying pan and ruined good pots on the element… Read more

because it won't turn down. The oven is equally disappointing, like so many others reviews, burns everything placed on the bottom rung of the oven, cooking is barely possible with this oven/stove. I cannot afford to constantly replace stoves because the manufacturing quality is so poor... I won't be buying another Westinghouse product. After all the negative feedback I hope you do something to improve the product!

help – my timer does not ring and alert me once it gets to zero minutes .. how do I fix this? also the red lights do not work on the oven or grill . how do I fix this? also the handle of the griller becomes hot when I am using the oven.. why is this so?

So poorly made!!! – I am just replacing my stove now. Red lights all fell out in first few months. Not available at the time I requested warranty so never did get done. Oven temp never right. Too hot (fills house with smoke) or too cold and ruins lots of food. Griller just dangerous. Oven element replaced 3 times and has just gone again. It distorted badly but kept… Read more

working until last week. All elements are now high or off. Have not been able to adjust for long time. I had one that lasted up until a few months ago but now its high or nothing too! This was bought as a budget model just to last a couple of years but it has been a standing joke with my family since I got it because nothing cooks properly. I will never buy Westinghouse again. Disgusted in the appalling materials and workmanship.

Oven Element – Same problem for us as the last review. Ours is only 2 years old. Just had it on set at 180 but it overheated.All of a sudden house full of smoke . worked fine last night but not now. This could become a very dangerous situation. Not sure if I should replace the element or buy a different oven.

Disappointed – I purchased this oven (without going searching for paperwork) approx 4 years ago, the timer worked for about 3 months-no big deal, I didn't really need it. The oven has burnt more food than I can think of, which I had put down to myself being a bad cook, or the oven not being leveled correctly. And now the top large element will do nothing but… Read more

super heat and has ruined a rather expensive frying pan. All this I can see in others reviews, so I guess you could say that I am extremely disappointed! Because it is way out of warranty I haven't bothered to contact Westinghouse, and the fact is I probably don't even have the paperwork anymore. So I guess I'm stuck with it!! If anyone knows how to remove the faulty element so I can buy one and replace it I would be thankful!

Electro-sux! Dangerous Product – What a dangerous item. Purchased this item years ago, could work around the red light indicator falling out on two out of the three displays, could work around the large element super heating on low,medium or any other setting. Could work around the timer cutting in or out when it wanted. What we can't work around is the main oven element super… Read more

heating to the point of a smoke billowing around our kitchen! Product recall necessary immediately. This oven is a fire hazard. Only bought this oven as a temp fix before renovations were done. Certaintly won't be purchasing another.

Sad – bought a Westinghouse stove pak143w 6 Or 7 years ago. Hot plates worked fine for 3 years then two went full heat or nothing . Got them fixed under warranty and now one has gone again. We've had a lot of Westinghouse appliances and had very little trouble. After reading reviews I may be looking at other options

Very disappointed in product – After owning other Westinghouse stoves, I was very disappointed in this one. Within a week, the timer stopped working, then the large element went into its own mode - either full on or nothing at times and other times hardly had any power. The oven was never very satisfactory but I managed until it just stopped working altogether. I cannot be… Read more

bothered getting someone to look at it - I am getting a new stove and not Westinghouse! I contacted Westinghouse and am still waiting for an answer, like when I first purchased it and emailed them re the timer, I am still waiting! Two other friends with the same stove have similar stories to tell.

Cr@p!! – Where to start. The timer has a mind of it's own, works when it wants to. Can NEVER cook on the bottom shelf unless you want BURNT offering to eat. The large hot plate only wants to cook on high. The bottom of the oven window is rusting! and Now the oven element has blown! You may think we have had this item for years!! NO!! and you may think we… Read more

use it a lot?? or have many people in the house hold? NO! We are pensioners. Just stay clear of this little gem. What a waste of money. Now to find another upright stove, not a Westinghouse, and an electrician more money.

The oven in the Westinghouse 143 is utter ****! – When we built our home 20-something years ago, we installed a Westinghouse Avondale free-standing stove. I absolutely loved the stove, particularly the fan-forced oven. It was very rare that anything burned and if it did it was almost always my error - like forgetting to drop the temperature back or to set the timer. I was so impressed with my… Read more

Avondale I recommended my grandparents buy one when they replaced their stove. Theirs is still working like a dream.

Unfortunately, we needed to replace the large element which had stopped working. The serviceman was happy to replace the dead element but pointed out that the wiring in the rest of the stove had become old and brittle and that it was probably safer and more cost effective to replace the whole stove. He explained that living in the harsh tropical climate does accelerates the deterioration of wiring. I reluctantly said goodbye to our old stove and bought another Westinghouse believing they were great products. We have a 16 year old Westinghouse fridge that has never missed a beat.

Since we are planning to renovate our kitchen in the next couple of years and probably will opt for separate grill/oven and cooktop rather than a free-standing stove, we decided to buy a lower spec Westinghouse for the interim. After all, the last Westinghouse was so wonderfully reliable. OH MY GOD, what the heck was I thinking.

You know, I can live without the digital clock, a timer that actually has a range of more than one hour and actually goes off/works at the appointed time, a stove top that lifts for easy access for cleaning and lights indicating that the stove is on that don't pop into the back of the stove never to be seen again. I have work-arounds for these minor issues, after all, this stove is short term and it was a base model. But what I can't live with is this (insert expletive here) oven that has ruined more food than the stove is worth. Like other reviewers' experiences, this oven wrecks everything that I attempt to cook. It burns the bottom and fails to properly cook the top unless I cook everything above the middle shelf height and at 150 degrees or less. Then of course, it takes almost twice as long to cook. If I cook on two shelves, like when baking biscuits, I have to swap shelves half way through even when cooking at only 150-160! Forget cooking roasts, I don't even attempt them anymore.

Not one to give up easily, I tried cooking on the top shelf and placing a biscuit tray on the shelf underneath to dissipate the heat coming from the element at the bottom. Of course, this only works at temperatures of less than 160. Any higher temperature and the 'sacrificial' biscuit tray smells like it will spontaneously combust! Of course, having this 'sacrificial' shelf, means half the cooking capacity so I priced an additional shelf/rack at a local electrical supplier. That'll be $60 thank you very much - I politely declined.

I wholeheartedly agree with other posters on this site, this oven is a NIGHTMARE and is damaging the otherwise good Westinghouse name. We won't be buying another Westinghouse, it's not worth the risk.

A nightmare to cook with! – We have had this oven a while now and have had the same problems as others have mentioned. I cannot cook on the bottom shelf as it burns very easily. Therefore when cooking biscuits it takes twice as long as I can only use the top shelf. The elements do have a mind of their own. They stay on high when they feel like it. 1 element wont go on low at… Read more

all and cant be used. We are going to have to replace the whole oven when we move as we cannot pass this on to someone else. I would not recommend it at all!

Avoid this oven at all costs – We got this oven because we had owned other Westinghouse appliances and been really happy with them. This oven is the worst oven we have ever had. I have been baking for over 30 yrs with great results from other ovens. This oven doesnt distribute heat evenly and totally burns the bottom of any baking and only partially cooks the top. The coil… Read more

elements on top have a mind of their own and just remain on high heat no matter what setting the knob is on....its disgraceful and unbelievable that this oven has passed standards to be able to be sold to the public!! Avoid this oven at all costs...total waste of money!! Looks good Its not fit for its purpose - doesnt cook food properly

Disappointed – I purchased a paj143w*3 approx. 5 yrs ago,after 2 yrs of ownership a faulty oven element stopped working,on complaining and a small amount of fuss to a repair serviceman the element was replaced at no cost,however,the 4 cook elements all became faulty with no temperature control at all,trying to cook on these elements all that seem to be on high… Read more

heat is sometimes impossible,trying to chase parts and prices makes this repair not viable which makes this unit,i am also a qualified electrician so i know what i am talking about!

reliability concerns and poor component controls