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Westinghouse 528L Bottom Mount WBE53 Series

Westinghouse 528L Bottom Mount WBE53 Series

WBE5300 (Integrated Handle), WBE5304 (Bar Handle) (See All)
3.3 from 91 reviews · View Statistics
Listing monitored by Westinghouse

Reviews

  • Build Quality
    1.8 (23)
  • Value for Money
    1.8 (24)
  • Ease of Use
    3.3 (23)
  • Cleaning & Maintenance
    3.4 (22)
  • Noise Level
    2.1 (25)
  • Internal Layout
    3.7 (19)
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Hilarena
HilarenaSouth East Queensland, QLD
  • 4 reviews
  • 6 likes

This Fridge makes terrible unlivable noise right from the start

published

We bought this fridge trusting our previous experience. We turned it on after 2 hours from delivery as recommended by the delivery company. And there is a terrible constant noise nonstop since then.

Westinghouse
ELECTROLUX ..WestinghouseSend a private message
Hilarena
Hilarena

Hello Tania, you have the case number lodged with the Good Guys. They promised me that Electrolux would contact me within 48 hours. I spent on the phone for about 45 minutes and no one answered.

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Munkin
Munkin
  • 4 reviews
  • 3 likes

Was very noisy from the start, then died after 25 months.

published

Purchased in at The Good Guys for $1,500.

  • Build Quality
  • Value for Money
Westinghouse
ELECTROLUX ..WestinghouseSend a private message
Munkin
Munkin

The retailer contacted me today and confirmed the store credit has been issued. I think assigning “case workers” to each customer would save everyone a lot of hassle and be more efficient for all involved.

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Bill
Bill
  • 2 reviews

OK when it works

published

The first frig died after a couple of months. The Good Guys came to the party and replaced it before Electrolux got their act together to have a service call.

Dead again but Good Guys are no where near as amenable, maybe because they don't have a dented one in store for a replacement.

Does anyone know a frig that will work in the humid tropics? My last [German] one was awful.

  • Noise Level
  • Internal Layout
Westinghouse
ELECTROLUX ..WestinghouseSend a private message
Bill
Bill

Thank you for your belated interest but the retailer refunded my purchase price a week ago. I have bought a CHEEEP Chinese import which could not possibly be worse than your offering, or your customer service.

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King in the north
King in the northGreater Melbourne (Metropolitan), VIC
  • 9 reviews

TOP SELF SH.T

published

First they took it to the shop to fix it.
After 3 weeks later it starts making huge amount off noise.
Now it is not working again.
Other than that it takes 45 minutes to talk with customer support.
i paid 1500$ and the only thing i get is headache .

Purchased for $1,599.

  • Build Quality
  • Value for Money
Westinghouse
ELECTROLUX ..WestinghouseSend a private message
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Funky Consumer
Funky ConsumerPerth, WA
  • 33 reviews
  • 15 likes

One word - Noisey

published

Purchased in at JB Hi-Fi Retail Stores for $1,526.

  • Build Quality
  • Value for Money
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Verafitch
VerafitchSydney, NSW
  • 4 reviews
  • 2 likes

Really disappointing

published

Purchased in at Appliances Online for $1,400.

  • Build Quality
  • Value for Money
Westinghouse
ELECTROLUX ..WestinghouseSend a private message
Verafitch
Verafitch

Hi thanks you guys ended up resolving the issue on your end. So thanks for that.

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Skye H.
Skye H.South West, WA

Do not buy! You will be very disappointed.

published

We had terrible issues with this fridge! Im not the type to write bad reviews but I feel the public need to know! First of all the fridge was fine for about 4 months and then it sounded like it was going to take off like a rocket ship. Really loud noises that would escalate. Especially during the night. We had it replaced. Again after only a few months the fridge started beeping during the middle of the night and the freezer defrosted, then 24 hrs later the fridge turned off, the fridge was completely broken and we lost all of our beautiful fish that we hand line caught up North on our holiday. So sad. We will never buy Westinghouse again.

Purchased in at retrovision for $1,500.

  • Build Quality
  • Value for Money
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Next

Loud buzzing noise

published

We’ve had our fridge for two days, it’s brand new and 10x louder than the 20 year old fridge that was here before. It has such a loud buzzing and vibrating noise!

  • Incentivised Review No
Westinghouse
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GM
GMSydney, NSW
  • 4 reviews
  • 5 likes

The worst fridge we have owned

published

Bought in March 2020. Died in the first 4 weeks. The day before Good Friday. We had about $300 worth of food to be thrown out. Brand new replacement died March 2021 - less than 12 months. Noisy compressor and motor. You know something isn’t right when you can hear it from your bedroom upstairs in the middle of the night. Electrolux (they own Westinghouse) were very good in response time but getting any assistance from The Good Guys is a farce. The 5 Year Concierge Gold service we paid for was a rort. Our first Westinghouse fridge was inherited from my parents and lasted 30 years with no issues. It’s not what we expected for the price we paid.

Purchased in at The Good Guys for $1,380.

  • Build Quality
  • Value for Money
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THIS IS A TERRIBLE PRODUCT

published

Purchased in at Harvey Norman for $1,200.

  • Build Quality
  • Value for Money
Westinghouse
ELECTROLUX ..WestinghouseSend a private message
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Prado120
Prado120Greater Melbourne (Outer), VIC
  • 3 reviews
  • 2 likes

Noisy all the time

published

Received our new Westinghouse fridge today after replacing a 30yr old fridge . Fridge is in a wall cavity and all you can here in the kitchen is the constant fan like noise from the fridge . The door is also incredibly hard to open . Terribly disappointed with the purchase
Great layout inside though

Purchased in at e&s for $1,535.

  • Build Quality
  • Value for Money
Westinghouse
ELECTROLUX ..WestinghouseSend a private message
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Anthony K
Anthony KWide Bay-Burnett, QLD

Freezer is Faulty

published

Wish I had read these reviews before purchasing
The freezer alarm keeps going off. Set it to the correct temperature as per the manual, but every time you add something you have to set the "quick freeze" function otherwise the alarm sounds. You need to push this 2 to 3 times over a 3 hour period and this has not even stopped the alarm from sounding after being set 3 times in a row. I finally discover you can disable the alarm for 12 hours. Guess what, it went off again after 12 hours :( . I have had ice cream in the freezer for 30 hours since purchased and it is softer than when I bought it from the supermarket.
This fridge is a dud.
I'll be contacting there customer support as soon as I can.

Purchased in at Harvey Norman for $1,840.

  • Build Quality
  • Value for Money
Westinghouse
ELECTROLUX ..WestinghouseSend a private message
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Bottom Mount Fridges / Refrigerators

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John
JohnGreater Melbourne (Inner), VIC
  • 13 reviews
  • 2 likes

One star is too generous for such an awful fridge

published

Purchased in at Appliances Online.

  • Build Quality
  • Value for Money
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Jen
Jen
  • 2 reviews

Compressor is dead and it’s only 8 weeks old

published

Purchased in .

  • Build Quality
  • Value for Money
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Sri R.
Sri R.Greater Melbourne (Outer), VIC

Incompetent product

published

Had purchased this fridge in Feb 2020 and had broken down in 2 weeks with gas leak. Got a replacement with new stock, which ran for 4 months before becoming dud with same problem again. Have been informed that there is no stock and will get a store credit instead. Stuck in stage 4 lock-down with no fridge and worst possible customer service I have faced. Hope the company revisit this model and provides atleast a viable product for its customers, for the price they are being charged.

Purchased in at Harvey Norman.

  • Build Quality
  • Value for Money
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Questions & Answers

Sherri S.
Sherri S.asked
496L Bottom Mount WBE5304SC (Stainless Steel)

Hi, l have had my brand new fridge for 1 month and noticed that every time the fridge door closes the freezer at the bottom pops open every time? I had a technician come out to chk it and he advised this is normal ?? What the ?? Never in my life have l had a freezer door pop open every time the fridge door closes.
Why is this happening and l can’t get anyone to help me with this.
I believe the freezer door needs a new seal ?
I’m happy with the fridge but worry over time the freezer door opening all the time is not going to be good for long term and not ideal for the food in my freezer ??
Any help guidance would be appreciated

1 answer
Hilarena
Hilarena

I had a very bad experience with this model. Had to return it within a week.

Verafitch
Verafitchasked
496L Bottom Mount WBE5304SC (Stainless Steel)

My fridge all of a sudden started randomly beeping, I turned it off and on. Then it started again and I noticed the freezer temp lights were flashing. The freezer had also defrosted.

What is going on?! In the manual it says this alarm is when the temp is above 10 degrees however the door wasn’t open or anything.

2 answers
GM
GM
Verafitch
Verafitch

You’re right . The whole fridge is useless now. I live remote and Electrolux are saying they won’t fix it so they better give me some money for a new fridge!

Suzanne M.
Suzanne M.asked
528L Bottom Mount WBE53 Series

I bought the Westinghouse 528 litre bottom mount fridge today and not working. Turned it on this morning, NO COOLING after 9 hours, lights are on, but that is all. No instruction manual or installation guide included. How to fix this problem?

1 answer
GM
GM
See all Westinghouse 528L Bottom Mount WBE53 Series questions

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Westinghouse 528L Bottom Mount WBE53 Series

Details

Compare all 5 Westinghouse 528L Bottom Mount WBE53 Series
CategoryBottom Mount Fridges / RefrigeratorsBottom Mount Fridges / RefrigeratorsBottom Mount Fridges / RefrigeratorsBottom Mount Fridges / Refrigerators
Price (RRP) $2,199.00$1,949.00$2,249.00$2,149.00
Dimensions 1725 x 796 x 723 mm1725 x 796 x 723 mm1725 x 796 x 769 mm1725 x 796 x 769 mm
Energy Rating4.5 star(s)4.5 star(s)4.5 star(s)4.5 star(s)
Household Size 5+ people5+ people5+ people5+ people
FeaturesDoor Alarm and Frost FreeDoor Alarm and Frost FreeDoor Alarm and Frost FreeDoor Alarm and Frost Free
Handle Type RecessedRecessedExternalExternal
Smart Fridge NoNoNoNo
Shelf MaterialGlassGlassGlassGlass
Number of Shelves3333
Number of Fruit & Vegetable Bins1111
Door Hinge Reversible Door Hinge and RightReversible Door Hinge and RightReversible Door Hinge and RightReversible Door Hinge and Right
Manufacturer Warranty2 year(s)2 year(s)2 year(s)2 year(s)
Colour / FinishDark Stainless SteelWhiteDark Stainless SteelStainless Steel
Capacity
Total Capacity 528 L528 L528 L528 L
Fridge Capacity 361 L361 L361 L361 L
Freezer Capacity 167 L167 L167 L167 L
Compare all 5 Westinghouse 528L Bottom Mount WBE53 Series

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