Westinghouse WDF901SA / WDF901WA / WDF902SA / WDF902WA / WDU903SA

!!!! FIRE Hazard !!! – Mine is the same model number, and burns the same as well. It’s unbelievable that the issue has persisted for so long. It makes me wonder if other Electrolux/Westinghouse products hide similar flaws. Electrolux customer care sent a tech to confirm the issue and then told me too bad, it’s an old machine. The point here is that even if it were to… Read more

die of usage, it shouldn’t be a safety hazard. Like many, we were alerted by a terrible smell of burning electricals which we traced back to the dishwasher. It was lucky that this hapenned during daytime when we were at home. We have kids at home and we often run it overnight. Anything could have happened.

Nearly caught on fire! – The fact that there are so many burning related reviews here and that this model isn’t recalled is scary!! Like many others, I inherited the doomed Westinghouse dishwasher with the house I bought last year. Last night I heard a very loud noise from the kitchen, ran there, thick smoke coming from the top part of dishwasher (that I had put on… Read more

after dinner). Pulled out the power cord, which was very hot to touch! Nearly had a nervous breakdown, that’s how scary it was, kids and dogs running in panic. Everything smelled like burnt plastic and the kitchen still does.

Contacted Electrolux customer service today, the lady on the phone was repeatedly pointing out how old the dishwasher is according to the serial number and that they can send someone to check it and possibly fix it. As if I would pay someone to come and tell me it’s fried!! Time to buy a new one anyway the customer service lady thought. Yeah ok, but what if the freaking kitchen burnt down because of a clearly faulty part that people have been writing about already over 10 years ago. Also there should be a warning about these models for whoever still has one that hasn’t gone up in flames, as they most likely will one day and not everyone will be home to stop it.

Off to wash dishes by hand and relive the nightmare.

Should I use this dishwasher ? – I’m writing to find out if it’s safe to use our Westinghouse dish washer model WDF901WA. Or is it going to catch fire like all the other ones have. It was bought in 2010.It has worked faultless.till now. As it has developed a leak coming from the bottom of the door which we had the door seal replaced. But it was still leaking. So I was told it… Read more ·  1

is the water level switch that could be the problem. Reading comments on the internet about this model front panel fire is a worry as we are old age pensioners and can’t afford to repair it, only to have it catch fire..Have emailed Westinghouse on Tue 2/05/2017 and still no response from them. You would that they would respond to a potential fire hazard..

Board overheated and ruined my party, but electrolux replaced it – The dishwasher started smoking while we were having my kids birthday party. One of our guests noticed the kitchen filling up with smoke and yelled out "fire!" and everyone started running out of the house. There was lots of racid smoke, and the party was over. But no fire. No external damage. After checking out the product review website and… Read more

noticing lots of other people with the same problem, I contacted Electrolux to ask for a replacement. They were extremely helpful and sent out a technician 1 week later. He confirmed the damage and then organised a replacement. Got a brand new one today.

I'd like to say thanks to everyone on this website for your experiences, If not for this website I might have just thrown it away and brought a new one.

Trouble free dishwasher – These days we find that appliances don't seem to last as long as they once did. I'm happy to report that our dishwasher which gets quite a lot of use has been going strong and works as advertised for over 2 years now. It was easily set-up and we don't use any other function but the fast or ECO functions and they both work well for general plates, cutlery and glassware. Reliable, does a good job on the fast and Eco functions.

It's a dishwasher just not very good one – Moved into a new house with one of these installed. Previously had a very old Miele (turn dial etc.) and it ran rings around this thing. It does the job but I'm often pulling things out that just aren't clean. (Yes I know how to pack a dishwasher properly!) After a couple of months with this unit we're looking to upgrade. No burning or fire related issues like other users. Show details

Burning smell – Just was on the phone to customer service as my 2010 901 model has started to produce a plastic like burning smell like so many other customers on here have. Advised would need to pay for a techninician to come out then pay for parts to possibly fix it! I wasnt too happy to pay for this considering the number of problems other customers have had… Read more

with this same model! Im heavily pregnant and also have a toddler so I really do not feel safe to use this and with people coming around for Xmas in less then a week Ive had to email them to get some sort of response. The fact Ive read on here this is also a recalled product is unacceptable. My husbands a builder and will not be recommending this brand to his clients. Disappointed!

WOW the reviews are the same with electrical – Dish washer filled the kitchen with smoke, guessing after an electrical fire. lucky misses was home to turn it off. Hope you have corrected the issues with this fault as this could of been more if she wasn't around Show details

Stank the house out and tripped the fuse – This dishwasher was fine and did a ok job at cleaning really dirty items, until one night I could smell something burning while the dishwasher was in operation. The kitchen was filling with fumes and the power tripped out. Under closer inspection it seems it was the dishwasher causing the fumes and caused the power to trip out. I had to remove the… Read more

dishwasher from out of the house due to the toxic fumes it was producing. I removed the front panel and Indeed the circuit board had started to melt and the wires had also melted. It seems a comment problem with this model and it's a wonder that a recall has not officially been released for this model. By going on other reviews on here, people have been able to get a replacement machine, so I will try that method. In the meantime, back to hand washing dishes!!!

Burning smell – This has been a great dishwasher apart from the wheels on the baskets breaking , but this morning while running a load it made a strange noise and then very bad electrical smell. Have unplugged and it will have to go to repair shop. I wasnt aware there had been a recall  Show details

Smell like something is burning in door of dishwasher – I have similar issues on the Westinghouse Dishwasher as other reviewers had - smell like something is burning. I believe it comes from the door of the dishwasher. I didn't have any issues with the dishwasher before, but I am now concerned that it could be a safety hazard. How can I get in contact with Electrolux representative?  Show details

Not a great dishwasher thats for sure! – I have a Westinghouse dishwasher model number WDU903SA, I have been reading up on the internet as I have been having issues with the dishwasher not finishing it's cycle and it appears to stop on I60 and flash. I have contacted your service department and they have made me aware that this error code is for the heating element. After finding this… Read more

out everything I have read on productreview.com.au has lead me to believe that this is a very common issue and people have had their units smoke and short out etc. I am now concerned for the safety of my family as these units have been found to be faulty by many users. I have heard that Westinghouse have been replacing these units due to this problem according to product review.com.au if I can get some feedback on what can be done that would be great.

I have spoken to Westinghouse on the phone and all they can off me is to book a service technician at a cost to me even though when you read about these dishwashers this appears to be a common issue.

Customer Care? What Customer Care? – How disappointing is it to own this model, only to notice it is discontinued. I have contacted customer care, twice now regarding this dishwasher. Like everyone else, 5 years old, and it has stopped working. Hardly used, as only two people in the house so lucky to be on 2 times a week. Not a reply email to date, so I would not recommend purchasing any Westinghouse product due to the customer care is zero.  Show details

Was good....and then – Had it about 6 yrs then on Sat it made a strange electrical sound, tripped the power and poured toxic smoke out... I disconnected it and pulled it out as it was stinking the whole house out.The back looks like it was very hot and found a few bits of melted plastic inside. Seems like this is a very common issue...  Show details

Tripped power now won't work – Was a good dishwasher until last night, took the power out to the house, luckily no fire unlike others, but now dishwasher will not work. Until then wasn't a bad machine. If this model was supposably recalled it would have been good to know about it, would've been great to know! Simon  Show details

Smoke Filled house – This dishwasher has been reliable & cleaned well. However last night smoke started billowing out of it & the house still reeks of smoke even after having all fans/windows open for 24hrs. Seems to be a common problem - maybe a recall is needed. I called Electrolux & they were helpful over the phone, they have organised a technician very quickly… Read more

(the next business day) to do a safety inspection - I was told that if it was deemed an Electrolux fault we would not be charged, but if we were at fault we would be charged for the call out - don't really know how we could have caused it to happen especially when it seems to be a common fault with this model.

Burning smell then broke. Cost of fixing? – Had the same problem as most people here (burning smell and stopped working). Called up Electrolux, explained the situation over the phone and organised a service person coming to inspect it. The guy came today for two seconds, all he did was unplugged it, opened the door, and told us we need a new computer board which would be $200, plus today's… Read more

call out fee $145, and that's before he can turn it on and check if there's any other problems. I was very surprised they didn't tell me that over the phone.. So I told him I will decide later, paid him $145 and he left (three minutes in my house). Does everyone here all got charged $145 call out plus $200 computer board to get it fixed? Would there be more hidden cost after I invest the money to replace the board?

Almost caught on fire! – I have had my dishwasher for 8 years and last night it started making an electrical crackling sound then started pouring out smoke... Luckily I was home and could turn it off before it caught on fire - which I'm sure it would have done if I had left it. My house stinks like burnt plastic and I'm left without a dishwasher. I called Electrolux and… Read more

they told me there is no recall on my model WDF901SA s/n 906 and was advised that I would have to pay $150 for technician to come and look at the machine - which I'm not prepared to pay! I'd rather buy a new machine to keep my family safe!

Caught on fire!!!! – Bought the Westinghouse WDF901 dishwasher approximately 6 years ago...worked well until it caught on fire....product was recalled for this fault and since been discontinued....no prior warning that product is/was faulty...awaiting Electrolux customer service response....many others having same problem have had product replaced with newer… Read more

model...fingers crossed they will replace at no cost to customer...will keep everyone updated.

Cheers

Gavin

Should I use this dishwasher ? – Just moved into this house and it has WDF902SA installed in the kitchen. Searched the internet to find a manual for it and stumbled across all these issues with the WDF901 and recalls of other models. Does anyone know of problems with the control board in the WDF902SA model ? I'm feeling a bit hesitant to use it..  Show details

Burnt out control panel – When the power went off, we noticed smoke pouring out of our 5 1/2 year old dishwasher. The burning smell was Terrible. We Got an Electrician in to look at it,to find the control board had burnt out. Seems this has been a problem with these dishwashers. Not impressed, as the warranty has expired. Should have a longer life.  Show details

Smoke from Westinghouse Dishwasher – We bought a Dishwasher - Westinghouse WDF901 six years ago. Recently we got smoke from there and trip the breaker. Not working anymore. Would anyone advise me what needs to be done. I understand that there are so many complaints from other customers with the similar problem. I think it is a manufacturer's problem . Sam  Show details

I have smoke coming from my WESTINGHOUSE DISHWASHER – Westinghouse dishwashers my house going up in flames??? I hope not. I have had terrible problems with this dishwasher. My dishwasher is only 6 years old with smoke billowing out of it and obviously I am not the only one on the internet with the same problem. What a safety hazard. Never going to buy westinghouse again.  Show details

Westinghouse dishwasher problems leaking and smoke – The WDF902 stainless steel dishwasher I purchased just six years old. Two issues. Firstly, a couple of months ago it stopped and when it was pulled out found major water damage to our kitchen cupboards, mould and rot. Problem was one of the pipes was leaking a slow leak probably for months. Then last night I smelt smoke and went to the kitchen to… Read more

find foul smoke smell emanating from the dishwasher which had stopped mid cycle with 60 minutes to go. We turned off water and power straight away. Smell still in kitchen made us feel sick.

I rang Westinghouse help line they want to charge us to come and have a look. not fair if only 6 years old.

I'm not going to buy any more Westinghouse products.

Was working until smoke started pouring out – Dishwasher was working fine until smoke started pouring out, we were on holidays & lucky someone was home otherwise it could have been a lot worse. We have rang customer service & hopefully a technician will come out but being Xmas time I don't know when that will be, great timing when Xmas is at our place.  Show details

The Board has Died twice since new about 6 years – The Board has Died twice since new about 6 years, After seeing that this is a common issue I would not recommend this brand.. Also our supplier no longer can get the boards for this model so we have to purchase a new dishwasher.. Other than the boards needing to be replaced the dishwasher was ok..  Show details

Burning smell – Hi I have been unable to use our dishwasher due to a burning smell that left us unable to sleep as the smell was so bad it had gone through the house. Going online to see what we could do about it we have noticed they were recalled due to this issue the model number is WDF901SA and serial number is 03170283 if someone could get back to me that would be greatly appreciated  Show details

Burnt out smell – Same issue as most of the other reviews of burning out. Was installed 2010, was doing a wash cycle last night when part way through heard a weird squeaking noise & went to investigate. Dishwasher had smoke coming from it and a bad burnt smell coming from it so turned it off & unplugged, just lucky we were around at the time and not out as it could have been a lot worse. Have sent an email to Westinghouse and will await their response.  Show details

Electrical fire! – Hello Im exactly the same as most people on here, electrical fire then the house filled with smoke. It seems to be from the control panel in the door. This issue is out of control! What if I wasnt home! Can I please get some assistance as its very obvious that this is a known problem yet I ha e t seen a recall on this model.  Show details

Burnt Out – Probably 5 years + old Was working fine then just stopped!!!! Opened front panel to inspect to discover that the board was completely scorched!!!! I can't replace the board because the clips and everything are completely burned and melted. Lucky I have a safety switch on the house as the house could have burned down. I have photos but can't upload it here. I rated a 1 because it burned up but was a great machine until then.  Show details

No Hot Water – WDF901SA D/W machine has been fine till 6 months ago. Machine is 4 years old. Found that it started to leave the dishes wet, not drying. Then this week it failed to heat the water in any mode. After reading the many reports of panel failure, meltdowns and in fact fire, we are in doubt about repairing the machine for fear of a similar occurrence.… Read more

But does it mean just the heating element has failed or is it the whole control module itself. I find it hard to believe that Electrolux/Westinghouse has failed to institute a recall on this model because of the many dangerous issues it has with it. I would hate to be in their position if a fire initiated by the dishwasher caught fire and destroyed a house. Not only that but putting lives at risk. PRIOR KNOWLEDGE goes a long way towards irresponsible behaviour in a court of law. Just saying. Back to me Electrolux. Would you do a retrofit of the faulty part/s? Please advise me.