Very regrettable purchase
I purchased this cooktop in June 2020, was installed less than 4 weeks when noticed cook took marks very easily, even when you clean using a clean cloth. Marks are now permanent and unable to remove. I called Westinghouse and was given advice on what to clean product with to no avail. My previous cooktop which I had for 10 years was in better condition then this one after 4 weeks wish I had never replaced it. Response from Westinghouse house is that they appreciate my disappointment! Don’t buy Westinghouse, product is sub standard and not robust.
- Verified purchase
Must treat with care
I purchased the cook top in November 2018, it's been installed less the 18months. I noticed the cook top marks very easily even when you use a clean cloth. Recently I found the markings on the top were coming off. I rang Westinghouse customer service, the lady advised if you use any oil or other products on the cook top then the markings will come off. Only soapy water & a clean cloth. I lost it because a cook top is something that should be robust to take everyday use & to b wipe when u spill anything on it with what u have at hand. I brought ...Westinghouse as it is an Australian company. I'm very upset & disappointed because this was part of a kitchen renovation & now the cook top looks like the one I replaced. Lesson learnt, don't buy Westinghouse appliances.
Purchased in November 2018 for A$611.00.
This cooktop is install in my new apartment, after just 4months the labeling is peeling off in chunks. Calling the Westinghouse Hotline they advise that you can't use General kitchen multi-purpose cleaning products and that you should be cleaning it with a soft cloth and soapy water.The last property we where in had a very similar gas stove top, after 8 years all labeling was still intact, I was prepared to buy new transfer stickers but was advised I would need to purchase a hole new stove top.
If a product can not meet general use standards, than it fails 2 points within ACCC Consumer Guarantee's law, I think Westinghouse should consider how realistic it is to have a stove top with special care cleaning clauses.
Great Cooktop. Very reasonably priced. Easy to use and clean. Just wipe with chux and detergent. The knobs do get a little hot while cooking but can live with that. When simmering, use the smallest gas element and will simmer perfectly. Would definitely recommend this product.
Good cooktop at cheap price
Pretty good cooktop for what you paying. Only had it for 3 weeks and works fine. Will update this review in 3 months. Bought it on sale for $500. Was told usually retails for around 900. So far no complains. The cooking is okay. Minimal scratches. Just bit bulky in size but apart from that is okay.
Flame is yellowish and unstable on natural gas
Don't buy...low quality product; Sent video clips to Westinghouse to show yellowish, unstable flame on natural gas, Westinghouse confirmed that there is an issue, unit was then inspected and "repaired" by Westinghouse technician, however issues remaining the same. As Westinghouse was unable to fix the issue, they have since claiming that the unit now has no fault.
- Verified purchase
A nice replacement stove top
Like many homes in the suburbs of Melbourne, we had a old Simpson or Westinghouse cooktop. We just wanted something 'plug and play' - that is remove the old and put in the new one without too much trouble of cutting the benchtop, etc etc..
I believe this unit was designed to do just that - its a replacement of a standard cook top.
Anyway, found the quality to be pretty good. Does all things as well as a cooktop should do and is quite stable. The cast iron trivets just allow it to feel and look heavier duty.
The only thing I found ...with this unit is, it takes a little time for it to light up continuously, but unless you get some top of the range premium brand, you'll always have this issue. Good value for the price and no issues so far. Most importantly it does have the flame failure safety mechanism which stops the gas as soon as the flame is off.
Plastic knobs on a cooktop! How ridiculous.
Bought my cooktop a couple of months ago. Thought I'd do the right thing and buy Australian. After only a couple of weeks the silver paint on the knobs started to come of. Was amazed to find that they were plastic. Had them replaced very promptly I must add but within a week another one has done the same thing . Can't imagine what they were thinking of to have them made out of plastic. Am very disappointed because it has spoilt the look of my lovely new kitchen. Next time I will make sure that they are made out of metal. Think I made a mistake buying Westinghouse.
Cooked on this less than 5 times & already so disappointed!!
May 2016- Installed approx 2 weeks ago and have cooked on it around 4 times using 3 of the 4 burners. Flame modulation okay (i.e. Doesn't burn as hot on low as last cook top), BUT- the stainless steel smudges easy. WAter marks from boil over of peas. Bought special s/s cleaner to assist and slightly better but then smudges with next cook. Also scratches easy- already minor noticeable scratches from enamel saucepan base. Do not think the cleaning of it is as easy as old Kleenmaid cook top which despite being nearly 20 years old was of far superi...or s/s. Am really very disappointed- I cook heaps (ex chef) and the new cooktop is part of a brand new kitchen makeover that I've just had done- I will be keeping this kitchen for about the next 15-20 years, & know that in a really short space of time I am going to be feeling gutted that this is obviously such poor quality. I truly thought it was an okay brand and could not find any negative reviews on it before I purchased. Buyers- please beware and don't buy! Sass - Melbourne
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