Crisper needs re-designing

I bought this fridge in 2016. It works perfectly except for the crisper. It does not remain on the track and becomes most frustrating to pull out and push back. A serviceman advised that it is a design fault, he regularly replaces them and cannot guarantee that it won't happen again. It was replaced under warranty a yr ago and now has the same problem. Westinghouse is about to replace the WHOLE fridge under warranty. What a waste for the sake of such a basic function in a fridge. Trouble is.. what brand to choose?

Purchased in October 2016 at Harvey Norman for $1,255.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Internal Layout
Household Size 2 person(s)

Noisy Fridge

The fridge maintains a consistent temperature and does what a fridge is supposed to do. However, I have noticed the fridge makes an irritating buzzing noise from time to time. Opening and closing the doors sometimes stops the noise. The next time it makes the noise, I'll record it and send it to the good guys.

Purchased in February 2019 at The Good Guys for $899.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Internal Layout
Household Size 2 person(s)

Great value!!

This is a great fridge. We bought 2, a left and right hinged and put them side by side. Almost twice the literage of a double door fridge for about the same price! The fridge and freezer Compartments both keep a consistent temperature and are easy to adjust. Really like how much usable space it has for a single door fridge, compared to the double door one we used to have. The doors are easy to open and close unless you just closed the fridge and try to open it again straight away, it gets a bit of suction and you have to tug it.

Date PurchasedNov 2018

Love it, very quiet and spacious

Easy to clean, non spill shelving, interchangeable shelving and a great veggie draw which keeps produce very fresh. Spacious freezer and very quiet. Has an ice tray which you turn to fill a tray which is handy for summer. Has a draw in the fridge which is great for the cheese and other dairy. Can’t fault this fridge

Date PurchasedMar 2017

Bad design cheap materials

Having just finished a fight with Westinghouse re a stainless steel fridge that rusted they proved that after sales service doesn't exist and they could care after blaming everything except the standard of the material. Consumer affairs managed to get us a small discount on a new fridge and we bought the above quickly as they only gave us 30 days to take up their miserable offer. We discovered after purchase the crisper drawer is not on rollers but gets dragged across a bumpy plastic track. Needless to say a serviceman said it was a design fault and couldn't be fixed. BUY A WESTINGHOUSE PRODUCT AT YOUR OWN RISK, YOU HAVE BEEN WARNED.

Date PurchasedMar 2018

Lovely clean design

Really like this fridge - I got it as new on eBay and it really is in new condition. Runs beautifully and quiet as a mouse. No leaks of any problems at all. I really like the shelving - super easy to pull out and clean and adjust. Just a simple, well designed fridge from a reliable maker

Date PurchasedMar 2018

Very good apart from the crisper draw.

Have had previous Westinghouse fridges which lasted for 19 years and longer for one prior to that. Downgraded to a smaller model due to kids leaving home and fridge needing replacement. Fridge/freezer works extremely well for cooling etc but crisper draw was difficult to open/close from purchase. Crisper draw now continually drops out of runners even after being put back on.

Date PurchasedAug 2017
Hi Nic, Kathy from Electrolux here. We are sorry to hear you are experiencing problems with your Westinghouse fridge. If you wish to discuss this further please feel free to contact me at customercare@electrolux.com.au attention Kathy. Thanks, KathyKathy from Electrolux was extremely helpful and the problem with the crisper draw was rectified promptly and free even though the fridge was slightly outside the warranty period. The crisper draw now works perfectly. Many thanks to all involved. I would now recommend this fridge to anyone when the draw has been improved.

Door set up

Still unpacking, how and where to place the 2 long shelves on the door? Looks a great fridge, my last one as a Fridgedair purchased in 1963. Helen
I have chosen Westinghouse because they are the same company and I expect the same long service from this fridge, as soon as I set it going.

Date PurchasedJun 2018
1 comment
where do i put the 2 long shelves on the door, one does not seem to fit?

Great product

This fridge is a great size for 2 people. Very roomy. The freezer is a good size as long as you don’t buy in bulk. The crisper is annoying pushing it in and out. Quite awkward in motion. Very easy to keep clean and it’s not noisy. It keeps the temperature well balanced.

Date PurchasedJan 2018

Can’t complain

The reason I went for this model was value for money....it’s the best size from the brand I like in the money I wanted...it’s massive in size has better power rating from my 7 year old 370L Westinghouse...I still think best is if we have freezers down and refrigerator up....that’s no doubt a much convenient option....the problem is in this money I could get one of those but smaller in size....trade off is you go for bigger size or freezer at bottom...I wanted a bigger size so went for it...

Date PurchasedFeb 2018

Big capacity - being tall rather than wide is great for a small kitchen

We retired our old Westinghouse after 25 years of reliable service, hope the new one does as well.
I love the click in door shelves and the variety of layout options. There is some noise though not half as bad as the old one. With glass shelving it is easy to clean and with good lighting in fridge easy to see what is stored inside. Freezer compartment works well and holds plenty. The door storage in the freezer is well designed and see through so I don't lose things in there. The crisper drawer is driving me insane, but hoping I'll get the knack of it soon. Overall I am very pleased with this fridge/freezer.

Date PurchasedApr 2018

Australian made

This a bit embarrassing I purchased my one and only fridge back in 1991.My Westinghouse fridge .this fridge hasn't had any parts replaced appart from one globe.the food stays fresh and it chills the beer quick to.when I purchased the fridge I asked for a Australian made fridge because I wanted something that would last.Hope the poor buggers arnt waiting for me to buy another

Date PurchasedFeb 1998

Worst crisper draw I have ever used

This fridge's crisper draw is extremely bad. It doesn't slide open at all and has to be lifted off the rails to make it move. It doesn't even appear wide enough to properly fit. It's never properly sealed which makes humidity control completely useless. It's unbelievable this got past any kind of quality assurance. It actually looks like they just got a draw from a different model and tried to make it fit.

It is also a very loud fridge. Build quality is nowhere near as good as the older Australian made Westinghouse fridge we had, which unfortunately was replaced under warranty with this inferior model.

On the positive side it does a good job of staying cold even during the hotter months.

Date PurchasedAug 2017
1 comment
Hi Benny Linda from Electrolux here. We are sorry to hear you are experiencing problems with your fridge If you wish to discuss this further please feel free to contact me at customercare@electrolux.com.au attention Linda Thanks,

Westinghouse is my forever choice fridge

I always trust westinghouse for fridge, I never have problems with this brand.That is why,couple months ago when i wanted to buy a fridge,Westinghouse is till my first choice

It always maintain the good temperature in all the compartments,making all my fruit and vegies fresh all the time

It is easy to clean the inside and the outside.

Date PurchasedAug 2017

Best Buy!

This fridge has been amazing. Maintains great temperature throughout the fridge and freezer and all compartments throughout.
Quiet fridge and very easy to clean. Plenty of space for all the groceries to fit in. The compartments for example crisper is great size to keep fruit and veg fresh for longer.

Date PurchasedJun 2017

Just the fridge we needed

Have always liked Westinghouse refrigerators for durability, last one lasted 25 years. This is the traditional freezer on top model which is cheaper and ideal for the space we had to put it in. We probably could have just replaced the seals on the old Westinghouse and given it a good clean, but it is great to have this easy to clean, quiet, new model!

Date PurchasedFeb 2017

Great fridge

We purchased this fridge about 18 months ago as our old Westinghouse was playing up after about 8 years of solid use. It's a great fridge that hasn't given us any issue to date. I expect it will continue to keep our food fresh and drinks chilled for at least another 5 years.

Date PurchasedAug 2016

Fantastic Fridge from a bulletproof brand.

After 18 years we finally have to say goodbye to our previous Westinghouse fridge and not because it broke! but it was just so old couldn't keep food cold enough. I have literally nothing bad to say about Westinghouse; their fridges are so wonderfully reliable and its remarkable when I can say I've basically used the one fridge for most of my life. The previous fridge we had (that was replaced when i was really young) was also a Westinghouse and my mum says was also a good 16 years old.

Anyway about this fridge in particular
-The LED lighting is nice and bright and will light up all the levels
-Very quiet operation
-Quick cool function is fantastic
-plenty of space for stuff
- As for reliability only time can tell but if the last two Westinghouse fridges we've had have held for 15+ years I have no doubts this will too.

Date PurchasedFeb 2018

Nothing but trouble, breaks constantly, very low quality. Dissapointed in Westinghouse.

Bought for very cheap in Harvey Norman Fyshwick on 18/11/2017 for just over $900, seemed like a great purchase, however problems started right away. The crisper would constantly slide off the railings and is really hard to close/open. Placed warranty call, the technician came and fixed, the crisper worked for two days, then became difficult to open/close again. On the weekend the fridge stopped working and the food wouldn't get chilled. All my food went off. Placed a warranty call again, the technician comes to have a look today. Also, the fridge is super loud at night, everything vibrating. I woke up a few times from the noise the fridge was making. Here is the details to verify my purchase: 18/11/17 11:13:25 61 6098737, serial #: 71773510

Date PurchasedNov 2017
1 comment
The technician came same day as I placed warranty call, so the fridge is working now. Warranty service in Eletrolux is pretty good - quick response and same day service. I am still unhappy about this particular model though. Had I known I would have issues, I would have never bought it.

Nice Big Fridge, Very Quiet and Very spacious Inside,not expensive

Very nice big Fridge for less than $1000 and very spacious inside. Very spacious space for Freezer, very energy efficient, very quiet, Nice Glass shelving instead of racks, hence easy to clean. Sliding divider for fruit or vegetables is very convenient indeed. It has also a warning alarm when door has been opened for too long which is also very convenient feature.

Date PurchasedMar 2017

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Questions & Answers

my fridge alarm keeps beeping - have checked the usual - but all ok no dirt on the seal - doors close ok - not too much food in fridge or freezer - any idea
No answers

The crisper is not wide enough to enable the crisper to run on the runners on both sides. One side is on the runner the other is not.
1 answer
It should you've got a dud, typical westinghouse, take it back to where you bought it and demand another crisper drawer. My problem is that it doesn't slide out. Good luck.

Does anyone have the parts list for this fridge? I need to order a new crisper plastic as our old one is cracked from the door slamming
No answers


Westinghouse WTB4600WAR (450L, White, Right)Westinghouse WTB5400WA (540L, White)Westinghouse WTB4600SA (450L, Stainless)Westinghouse WTB5400SA (540L, Stainless)Westinghouse WTB4600WAL (450L, White, Left)
CategoryTop Mount Fridges / RefrigeratorsTop Mount Fridges / RefrigeratorsTop Mount Fridges / RefrigeratorsTop Mount Fridges / RefrigeratorsTop Mount Fridges / Refrigerators
Price (RRP) $1,389$1,549$1,399$1,759$1,389
Dimensions 1725 x 699 x 730 mm1725 x 796 x 727 mm1725 x 699 x 730 mm1725 x 796 x 727 mm1725 x 699 x 730 mm
Energy Rating3.5 star(s)3.5 star(s)3.5 star(s)3.5 star(s)3.5 star(s)
Household Size 5+ people5+ people4-5 people5+ people4-5 people
FeaturesDoor Alarm and Frost FreeDoor Alarm and Frost FreeDoor Alarm and Frost FreeDoor Alarm and Frost FreeDoor Alarm and Frost Free
Colour / Finish WhiteWhiteStainless SteelStainless SteelWhite
Handle Type External External External External External
Smart Fridge NoNoNoNoNo
Shelf MaterialGlassGlassGlassGlassGlass
Number of Shelves44444
Number of Fruit & Vegetable Bins 11111
Door Hinge RightRightRightRightLeft
Manufacturer Warranty2 year(s)2 year(s)2 year(s)2 year(s)2 year(s)
Total Capacity 536 L536 L460 L536 L460 L
Fridge Capacity 395 L395 L341 L395 L341 L
Freezer Capacity 141 L141 L119 L141 L119 L
Replaced byWestinghouse WTB4604SA / WTB5404SAWestinghouse WTB4604SA / WTB5404SAWestinghouse WTB4604SA / WTB5404SAWestinghouse WTB4604SA / WTB5404SAWestinghouse WTB4604SA / WTB5404SA

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