Westinghouse 536L Top Mount WTB540 Series

awful – I intensely dislike this frig. Sick of the noise, the blasted crisper is useless unless you store "nothing" in it. Sticks and does not run in and out properly. I am in the market for a new one and there is no way I am buying westinghouse ever again. I have an old Simpson in my garage must be 20 years old and never misses a beat and the crisper… Read more

works fine "with" food in it. Westinghouse...if you read this...redesign the blasted crisper please.

Delivery time fantastic – Only just got fridge, but the price and delivery fantastic, ordered the fridge at approx 6.30pm, free delivery next day at approx 11am. Could not complain at all. Show details

Still a great brand – Purchased November 2019. Works well with many good features, negatives being the slide-out crisper which doggedly refuses to slide straight out and gets jammed, creating much cursing on most occasions, whilst the entire fridge had a tendency to skip over the floor after opening and shutting the doors when first installed. It's stopped doing that now thankfully. Despite these issues I would recommend it. Show details ·  1

I love this fridge/freezer – Perfect size fridge and freezer for my family. A bonus with this fridge is it has a quick freeze option on the outside and takes a few hours to make ice. Show details

Love it, very quiet and spacious – Easy to clean, non spill shelving, interchangeable shelving and a great veggie draw which keeps produce very fresh. Spacious freezer and very quiet. Has an ice tray which you turn to fill a tray which is handy for summer. Has a draw in the fridge which is great for the cheese and other dairy. Can’t fault this fridge  Show details

freezer door keeps ricocheting when you try to close it – we have been having issues with the freezer door as it seems to want to flick open. We use a gently push to close it but it gets to a certain point, about 30 cm from the closed position and it bounces back as if there is a spring in the hinge and it ricochetes back at us. The support desk is useless and keep telling me the fringe is not level… Read more

or hang up on us. we have checked the levels top and bottom, front and back and everything is fine but they don't want to listen.

The user manual is pretty minimal and does not contain much information nor does it state that this feature is an indented design feature

The staff at the desk treat you like an idiot.

The fridge was purchased in April and installed 2 weeks ago. We want this resolved asap as this is not good enough.

BTW forgot to mention the design of the handle. Its a right hand opening model but it is definately NOT a bar handle but a cut out in the door which means that you have to twist your arm elbow and wrist to get a grip on the door to open. And if you use your left hand to open it you have to swing your arm across your body to open the door. Very poor ergonomic design.

I would definately NOT recommend this fridge to anyone as it is poorly designed and makes it difficult for the user to open and close both doors. I have given it 1 star because there is nothing lower. Shop elsewhere !

UPDATE : Westinghouse finally turn up and had a look at the problem. Now they want to REPLACE the door instead of replacing a brand new / faulty fridge which is 'DEAD ON ARRIVAL'. They treat us like fools and we should comply with their company policy when clearly its UNLAWFUL.

EDIT : its now resolved after much angst and threats to refer it to Consumer Affairs. The appauling behaviour by your staff, demonstrating lack of respect and integrity. Your representative suggesting that the fridge I paid full price for and dead on arrival will be 'repaired' ......... what a pathetic attempt at ripping people off and hoping customers won't have the energy to fight your crap.

Terrible quality, puddles of water every morning, broken crsiper drawer – Very disappointed with the quality of this fridge. My parents' Westinghouse lasted over 20 years and was still going strong before replacement. We all know these are built to a budget now. The main issue is the water accumulating underneath the bottom crisper. Very large puddles, not just drips. Must be dried and mopped every morning. … Read more

Another issue is the badly designed crisper drawer (not wide enough to even fit in side rails) A number of reviews on this site have already pointed this design flaw out.

Also, very noisy compressor, freezer constantly frosting....

It is only 3 months out of warranty, not happy at all. Have contacted Consumer Protection and a case has been lodged.

Worse brand ever – wtb5404sa Model A year in I had a dead evap fan. just out of warranty for 250 dollars later. Now that evap fan is on constantly lately. I had cleared the frost of the evap coils. I think possibly heater element or something related to it. Worse model. Would never buy a westinghouse again. You expect it to work more than a year to two years. Show details

Continues to fail – 4 year old fridge and the fridge continues to break down. I was lucky enough to take out an extended warranty however service turn around times results in 10-14 days with no fridge. Stay clear and purchase a different brand Show details

Unbelievable – Yesterday my new Westinghouse fridge WTB5404SC arrived. Unbelievably the door is extremely hard to open. Whoooah, when I look back through ProductReviews, this problem still continues today, even after similar complaints 5 years ago !

Disaster – 18 months in the fridge and freezer failed, lost food. The best Westinghouse can do is a service call in 3 weeks (and that's an emergency call!). Stay clear of westinghouse products - poor quality, poor service. Show details

Fridge not cooling and freezer working tooo much – Freezer working too much but refrigerator not cooling. Was making a loud noise. I turned it off for a few hours and put back on. Purchased 3 years ago so warranty out. Not at all happy with Westinghouse products as Electrolux washing machine purchased at same time has problems too. Previous fridge lasted 16 years. Shame on Westinghouse very poor quality!!!!

Crisper drawer is totally useless ! – It has not worked properly from day 1. It got stuck and slid unevenly, especially with any weight in it from fruit and vegetables. I used it few approximately two months and then stored it for over a year. I eventually complained about the drawer when it was still under warranty and the technician replaced the runners. It still didnt work… Read more

properly. Now the runners miss the drawer completely and the front comes off when I try to open it. Rang Westinghouse and they told me it was out of warranty. Went back to Harvey Norman where I bought it and they said the drawer was similar to one they had in the store. The model similar to mine has had the runners changed so they slide better but it still doesnt look like it slides easily either. The stainless steel model in Harvey Norman has been updated with metal runners and glides easily. Clearly there is a design fault in this model. What can I do . Ive paid good money for something that is really dysfunctional? I

Westinghouse Winner – The first fridge that I have owned that is genuinely easy to clean. The shelves are simple to remove for cleaning and there are no silly nooks and crannies for spills to get lodged in. Fruit and vegetables stay fresh and crisp, and frozen foods do nor develop frost burn. The fridge is quiet when running and power consumption is reasonable  Show details

Bad design cheap materials – Having just finished a fight with Westinghouse re a stainless steel fridge that rusted they proved that after sales service doesn't exist and they could care after blaming everything except the standard of the material. Consumer affairs managed to get us a small discount on a new fridge and we bought the above quickly as they only gave us 30 days… Read more

to take up their miserable offer. We discovered after purchase the crisper drawer is not on rollers but gets dragged across a bumpy plastic track. Needless to say a serviceman said it was a design fault and couldn't be fixed. BUY A WESTINGHOUSE PRODUCT AT YOUR OWN RISK, YOU HAVE BEEN WARNED.

Good fridge – Bought this fridge 15 months ago. Didn't have any problems with it so far. It is large, not too noisy, looks really good, the temperature is easily adjustable from outside (you don't need to look for it inside the fridge which is quite useful). Pretty easy to clean. Good option for this price range and stainless steel design.  Show details

Great product – This fridge is a great size for 2 people. Very roomy. The freezer is a good size as long as you don’t buy in bulk. The crisper is annoying pushing it in and out. Quite awkward in motion. Very easy to keep clean and it’s not noisy. It keeps the temperature well balanced.  Show details

Can’t complain – The reason I went for this model was value for money....it’s the best size from the brand I like in the money I wanted...it’s massive in size has better power rating from my 7 year old 370L Westinghouse...I still think best is if we have freezers down and refrigerator up....that’s no doubt a much convenient option....the problem is in this money I… Read more

could get one of those but smaller in size....trade off is you go for bigger size or freezer at bottom...I wanted a bigger size so went for it...

Big capacity - being tall rather than wide is great for a small kitchen – We retired our old Westinghouse after 25 years of reliable service, hope the new one does as well. I love the click in door shelves and the variety of layout options. There is some noise though not half as bad as the old one. With glass shelving it is easy to clean and with good lighting in fridge easy to see what is stored inside. Freezer… Read more

compartment works well and holds plenty. The door storage in the freezer is well designed and see through so I don't lose things in there. The crisper drawer is driving me insane, but hoping I'll get the knack of it soon. Overall I am very pleased with this fridge/freezer.

Worst crisper draw I have ever used – This fridge's crisper draw is extremely bad. It doesn't slide open at all and has to be lifted off the rails to make it move. It doesn't even appear wide enough to properly fit. It's never properly sealed which makes humidity control completely useless. It's unbelievable this got past any kind of quality assurance. It actually looks like they just… Read more

got a draw from a different model and tried to make it fit.

It is also a very loud fridge. Build quality is nowhere near as good as the older Australian made Westinghouse fridge we had, which unfortunately was replaced under warranty with this inferior model.

On the positive side it does a good job of staying cold even during the hotter months.

Westinghouse is my forever choice fridge – I always trust westinghouse for fridge, I never have problems with this brand.That is why,couple months ago when i wanted to buy a fridge,Westinghouse is till my first choice It always maintain the good temperature in all the compartments,making all my fruit and vegies fresh all the time It is easy to clean the inside and the outside.  Show details

Fantastic Fridge from a bulletproof brand – After 18 years we finally have to say goodbye to our previous Westinghouse fridge and not because it broke! but it was just so old couldn't keep food cold enough. I have literally nothing bad to say about Westinghouse; their fridges are so wonderfully reliable and its remarkable when I can say I've basically used the one fridge for most of my… Read more

life. The previous fridge we had (that was replaced when i was really young) was also a Westinghouse and my mum says was also a good 16 years old.

Anyway about this fridge in particular

-The LED lighting is nice and bright and will light up all the levels

-Very quiet operation

-Quick cool function is fantastic

-plenty of space for stuff

- As for reliability only time can tell but if the last two Westinghouse fridges we've had have held for 15+ years I have no doubts this will too.

Nothing but trouble, breaks constantly, very low quality. Dissapointed in Westinghouse – Bought for very cheap in Harvey Norman Fyshwick on 18/11/2017 for just over $900, seemed like a great purchase, however problems started right away. The crisper would constantly slide off the railings and is really hard to close/open. Placed warranty call, the technician came and fixed, the crisper worked for two days, then became difficult to… Read more

open/close again. On the weekend the fridge stopped working and the food wouldn't get chilled. All my food went off. Placed a warranty call again, the technician comes to have a look today. Also, the fridge is super loud at night, everything vibrating. I woke up a few times from the noise the fridge was making. Here is the details to verify my purchase: 18/11/17 11:13:25 61 6098737, serial #: 71773510

What you were not told – Product looks impressive - stainless steel. Easy to adjust shelving, cleaning is a breeze. What was not included is light in the freezer section. The ice dispenser and storage is in awkward position. Fridge is relatively quiet. Overall I am happy with performance and thus far do not have any problems.  Show details

Noisy at times, the compartments are wierd – We had this for a while, when we bought it we loved the capacity. However, the way the compartments are done is weird. They could have done a better job in designing this to use the full capacity of this fridge. The motor started to become noisy after the first month and i won't recommend this product to anyone.  Show details

First one was a dud, warranty gave me a replacement – Thank goodness for the 2 year warranty is all I can say. I purchased it new and upon plugging it in, noticed that it took a fair while for ice to freeze up, perhaps 20-24 hours. Half a year ago, I noticed ice cream would go from being rock hard to mushy in the space of 2-3 days, then back again. Westinghouse customer support are very… Read more

aggressive and threaten to charge you if you call out a technician and there is no real fault. So I bought some freezer and fridge thermometers to keep track of temperature, and the problems with the freezer continued for the next 2-3 months. The freezer would fluctuate between -22 and -5. Then at the start of summer, it started to completely die, as the fridge temperature went above 10 and freezer started melting.

I decided to call in the technician who detected there must have been a gas leak and that the entire fridge should be replaced under warranty. I've had no problems with the new fridge for the last 3 months, fridge is locked at 4c and freezer around -17 to -19c.

Economical purchase but good quality – This fridge has a good temperature control even in a hottest time in summer this year. Also it is quiet while then compressor is working. In terms of cleaning it is easy to clean mainly as it is frost-free. The freezer is pretty big to have all my purchase.  Show details

Nice big fridge – I am very happy with this fridge. It is spacious, has a good sized freezer for 2 people and lots of inner drawers and shelves in the fridge part. It looks good and is efficient. The little freezer drawers are very useful for small ice packs for our little esky.  Show details

Good fridge – The fridge maintains great temperature through all of it, no matter what compartment from the door to the crisper it always a very cold temp. The fridge is very quiet as it functions and barely noticeable. I have cleaned the fridge on many occasions and it is also very easy to clean, the shelves are easy to manoeuvre around and it doesn't have any tricky spots or anything that get neglected during the cleaning process.  Show details