Windsor Auto Group

I dealt with Richard time and time again at Windsor Auto Group. Richard has great customer service and experience to deal with anything possible for the customer. He has achieved everything for me just to make me, the customer happy. I give Richard five stars. Thanks again Richard. Also, like to mention Jackie, who is the delivery coordinator,… Read more

she deserves a mention, also as she has helped me through a lot when dealing with my vehicle. Jackie and Richard a great as a team they get things done, they both think about the customer first and they always reassure you that things will be OK. Five stars to Jackie and five stars to Richard thanks guys would deal with you both any time. Both easy to deal with. If you’re in the market to buy a Mitsubishi, go see Richard at Windsor Auto Group great salesman.

Went to WAG a little while ago and had a horrible and rude experience. I have bought and traded in over five cars with WAG. I inquired about a trade-in figure for a yellow MG 5 Essence that is two years old with 12k on the clock and was told by Oscar that he would only pay $12,000 which quote "was a fair price" for a trade-in. He also stated… Read more

yellow was not well liked by customers despite having a yellow MG 5 in stock at the time retailing for $32,999. Understandably, I called out Oscar as the Red Book was quoting $12,500 to $16,500 and Oscar stated I was being rude when I questioned him. I was offered $17,000 for the trade-in of my former MG ZST Core - go figure. When I got home, I called a internet dealer who offered $16,500 trade-in straight away. Additionally, I emailed the Principal of WAG and MG to complain and have received no reply from anyone. WAG has lost a long-term customer.

Absolute shambles - Started in January - warranty repairs on work ute. Not done !!! Booked in again but took three months to call us back another two wasted days where husband cant work then this week again 3 days and only one of the two things done. WTH this is absymal service never answer our calls never call back. DO BETTER cause this is going to Consumer affairs. EXTREMELY POOR SERVICE

Started out as a bad experience with old service manager and apprentice destroying my car and after 12 months of run around still not fixed. New service manager Rob starts at the dealership and has the original problem and all the interior that was damaged by the apprentice fixed within weeks. Staff are always friendly and any issues or questions… Read more

I've had are quickly sorted. As long as the dealership keeps this sort of customer service and quality of work l would definitely buy another car from them.

John Kenney – A big thank you to Costa in car sales for helping us in buying our Hyundai Santa Fe. Your knowledge and friendly personality helped us choose a vehicle over the phone. After a 4 hr drive down to Windsor we weren’t disappointed. We’ll see you next time we buy a vehicle.

Everything went to time & exactly as planned – Had a good experience with my first service here, therefore decided to get duel dash cams installed by them. Have been dealing with Jackie, gave me all my options & booked in a installation time. Very professional & friendly, also took her time explaining the cameras operation.

Great Service by Thomas ! – I purchased a Toyota Hilux in the last few days and Thomas was the salesman who contacted me and finalsed the whole process very smoothly. I would like to praise Thomas for the professional service he provided making it easy and simple for me to choose this vehicle. He went out of his way, making sure I test drove the vehicle and gave me the… Read more

full facts and information about its history. I am very happy with my purchase as the vehicle is in as new condition for a great price.

My new eclipse cross! – Dean was fantastic, I thoroughly enjoyed dealing with him, it was an absolute pleasure. Thank you so much!

Poor service centre from the start – Over 30 minutes waiting in line to get car in for service. What a stupid process to park in two lines and wait for somebody to come out, take your details and go over the same crap again. You need to do better.

I had a very good experience – I've just purchased a MG Excite Compact SUV from Windsor Auto Group. I didn't set out to get a new car but after searching the second hand market for what I want, and taking into account how expensive s/h cars are at present, I decided to check out the MG range. I've had nothing but great service from WAG throughout this experience. Mostly… Read more

Michael Celik was 'my' sales person but I had limited contact with other members of the sales force too. Without exception my questions were answered accurately and I was treated politely and with respect - something that doesn't always happen in these situations! So thank you Michael & Co for my new car and for a hassle-free buying experience.

Don’t do it.., – If you feel like spending 45k (doesn’t matter if it’s 2 k to be fair) and being treated like absolute garbage on pick up day… then this is the place to be…. Surprisingly very nice on making the sale.. I will mention James in the Finance or Buisness manager as it says on his card, is the reason for the 2 star, otherwise it would have been Zero …… Read more

he’s a nice guy and generally just wants to be nice and look out for his customer's. The rest… let the team down. Won’t mention names.

Luckily for us, they ain’t our local dealer so we don’t have to see them again.

GWM and Haval Section.

Very professional – I recently purchased a vehicle online with Windsor Auto Group and let me say the service was second to none. Joe guided me through the entire process and made me feel particularly at ease about buying online. He even sent me a little video preview of the car. I will most definitely be a return customer when the time comes to purchase my next car! Highly recommend this business

Over the Moon – So pleasantly surprised after our recent visit to Windsor Auto Group. Made the whole process of buying a used car so easy & stress free. Joe was genuine and gave us great advice with no pressure. Great trade-in on our old car and we love our Nissan X-Trail. Highly recommend them to anyone.

But my third vehicle - I trust Windsor Auto Group – Bought my third car from Windsor Auto Group. The staff are all great and I can tell you, they will give you a fair price for your trade-in. I hesitantly went in to by an MG and Ben was brilliant and answered all my questions. Sean in finance is an asset and did his job well. I'm mature and bought around 20 cars over time, these guys respect… Read more

you and don't treat you like an idiot. Very happy with my MG, great retirement car and happy with my trade-in, deal and service. All recommended

Balloons and a big red ribbon!!!! – Thank you Ben Cairns from Windsor Auto Group for making the purchase of my new MG a really fun and enjoyable experience. Much appreciated your extra effort to get the exact car I wanted. I’m very happy with my car.

Professionalism , helpful and honesty – Just pick up my MG at Windsor auto group today 1st of April 2021, Jake Kaslik and Louse Camillere were very professionals and helpful . Most especially Jake he trustworthy and an honest employee. Thank you very much Jake in explaining the details of the operating procedures of the new car I have purchased .

Very rude and dishonest – Windsor Auto Group have the worst customer service I have ever experienced as soon as you sign on the dotted line they are rude and dishonest the whole experience was terrible I will never ever return and I will tell anyone and everyone not to go anywhere near Windsor Auto Group (I have taken a family member to another dealership at castle hill… Read more

and the service is outstanding ) The owner should be ashamed of the way his sales staff treat customers but he just doesn’t care Thank for spoiling the experience of buying a new car

spare parts purchase – Rather than buy Dealer accessories for brand new Hyundai Tucson ,I purchased these through Luke from WAG. As long as you have all the info for him he is well versed in the parts & accessories for all model car spares available on their site. Delivery from Wag to home ( Low Nth Shore) was next day. Considering these were ordered after 13.00 & a… Read more

week out from christmas break. The items delivered were packed to ensure no breakage or lost in transit. The products were genuine & correctly p/n I have just purchased more identical products for another vehicle of a family member 1/2021.

Very upsetting experience – Went there to buy my partner a new car to cheer them up as they are going through a cancer treatment I told the sales men this was my intention .The service was good until they got the check that’s when it all when down hill they were very rude to my partner my partner didn’t feel comfortable dealing with them any more they did not want to help… Read more

get some warranty repairs done 3 mounts of me calling them they just brushed me off only when I got Head office involved is when something started to get done but we’re very rude the car went back 4 times for the same repair to top it off they dented the car and didn’t tell me even the owner wasn’t very helpful I would NOT recommend Windsor auto Group to anyone very very disappointed

Holden New car 12000kM Service – I have just today 09/04/2020 had my 12,000KM 1 Year Service at Windsor Holden on my Holden ZB Tourer Calais Wagon and I couldnt be happier they serviced my car which consisited of an oil change and adjusting brakes suspenion etc and one of my back lights were loose and they happly fixed that as well. I have always found the service for my cars at… Read more

Windsor Holden to be Excellent I have had many new cars from here with no problems and the reception in service was very friendly and second to none I will continue to have my cars serviced by Windsor Holden they do great job. Thank You Windsor Holden Team.