Woolworths Everyday Platinum
Verified381 reviews
Still trying to cancel this card – Still cannot cancel card on line even though balance has been paid in full 4 or 5 days ago. Have tried about 8 to 10 times over a few days to cancel them after balance was $0.00. Still no reply from Woolworths credit card people. They have even sent me a new statement today with a $0.00 balance so I just tried again to cancel these two cards.… Read more
Still won't let me cancel the cards even though nothing has been purchased on them since the 11th April. Two calls to their overseas call center have taken over an hour of my time and still I cannot cancel these two cards. Why would I accept a new card from this provider?
Popular with all fraudsters – Same experience as others, Had the card for years then almost $6000 worth of fraudulent payments and they don't want to know me. It has taken 4 months and still not resolved. Scams are so endemic and poorly resolved if ever that it makes me wonder where the scams originate! Show details
Woolworths visa card is being deleted – Got a email today stating woolworths Visa card is being cancelled Australia wide and is being replaced by Macquarie platinum visa which won't have the same promos or deals as the woolworths visa did, bit concerning from one of Australia's largest supermarket giant's Show details
Positive reviews
Good customer service – Had issues with fees and charges but after speaking to them on a couple of occasions the team were able to be understanding and reverse the charges and I just paid the rest of what was owed. Show details
great credit card – very easy to use both overseas and online transactions with low cost and good customer satisfaction with any concerns I have had this card for several years and have one for my husband as well, we have no concerns while using this card
Love my card – Great rewards offered on card. Easy to use and company good to deal with if any problems arise. Scan or tap - easy either way. Just love it - my favourite card. Show details
Negative reviews
does not protect you against fraud - don't use it – I have been using woolworths credit card for years. Recently there were 4 x fraudulent transactions made on the card on the same day that were clearly online crimes. The service had been terrible and the "investigations" took months, they also left that on my card as my balance despite promising a few times that while they investigating it would… Read more
be off the balance. eventually they came back to me and said that I must pay for that $5000 fraudulent transactions. Extremely disheartening, unfriendly service. does not protect you against frauds and when this happens they will the one who turn against you and put everything onto you. I will be closing the card and never use them again once the dispute is solved. My relative had similar frauds and his card company straight away removed the amount from his balance and said they would sort it out, nothing for him to ever worry about, issue solved. Clearly Woolworths is not one of those responsible companies who protect customers. Be careful. I would not recommend it
Don't recommend this card for security reasons! – My credit card was used in Hong Gong and it wasn't used by me! $2,100 was spent and I haven't been able to get any of the fraudulent expenditure back. Very disappointed with the treatment from Macquarie Bank who service the woolies credit cards.
2 Months and counting – Made the application mid March 2022, and after more than 2 months, still waiting. Got a call this afternoon, they want me to re-apply for the 3rd time. What a joke. If your thinking of applying, it's essential to grab a box of Paracetamol and you’ll need a lot of patience (not the one in the hospital ;) Show details
Recent reviews
Good for woolworths 10%off – Good if used correctly to gain points and pay off before the high interest. Customer services is a joke. Min 30mins on hold if you ever need to speak to an overseas call centre. Show details
Google Pay not available and customer service – Have been asking but not allowing google pay to pay via mobile. In this generation of mobile. Also terrible customer service, had to hold on for 20 minutes past few occasions. Show details
Merchants can still charge your card even when the credit card has been cancelled – This has so many commercial and legal issues if a merchant can still charge my cancelled credit card even after it has been cancelled. I clarified that if my credit card has been cancelled and closed, the sale should bounce back if a merchant charges me - they came back and said that I will get a mail of my charges on my cancelled account??????? makes so sense. Get your policies and system right. Show details
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Most rude staff ever. They blame the card holder for any fraud transaction on your card. Better to go with big banks – Rudest staff i ever encountered. Victim blaming for any fraud transactions. They should've stopped the transaction happening at first place. Safe to go with big banks. Moved to another provider and never had any problem since then.
Corporate thieves – The thieves charge me for paper statements when I've told them many times I do not want paper statements.Then again the customer service is in some foreign country they don't understand English. Show details
Hi Albert, If you can share your contact… Read more (+1 reply)
I can save so much money by using my card and also purchasing woolworths items – Shop by purchasing woolworths products. I can use the card at the BWS By using my card and shopping at woolworths I can keep my shopping to what I can afford each fortnight by shopping on the first day of the month. Show details
Expensive and poor service from Philippines on line call centre – I have had this card for several years and have used it extensively for purchases & travel. The Platinum Qantas Points have been somewhat good although capped so that if you spend over 2K you do not receive points. Insurance i did not use as I could not get trust in the product. The best were the Woolworth points for shopping & the 10% monthly… Read more
bonus shop. but it still did not justify the $169 per annum fee. I did query the fee at services in the Philippines but this was bluntly addressed as "this is the fee, pay it or cancel" so I did. A letter was sent to Woolworths cards a few weeks ago with just now an apology from Macquarie Bank. No more card, no fees, no worries as there are so many other cards available offering much better service that Woolworths Money.
Falling behind technology – I have had this card for several years now. Great points benefits for me as we do all our groceries with Woolworths. I have couple of gripes with this this card. I can't do future payment (bpay) and it seems to be supported with apple pay only. I use an android phone. Woolworths, it's 2020 - please advance with the technology.
Benefits decline – The card value has declined since they changed a number of key benefits. They reduced the cash advance limit to only $1,000 no matter what your credit limit may be. They also used to have a grace amount on the card limit but now it's a hard stop - $1 over and it's a decline.They put in the hard stop without even bothering to tell me, changing the… Read more
usage I had experienced for more than 5 years - despite me having never missed a payment in 5 years. Their rewards plan was very poor, but I have noticed an improvement this year with point multipliers and % discounts. The card operates in conjunction with Woolworths Rewards, which makes redeeming points easy.
Thank you Woolies! – Woolworths Credit card is a no-brainer for someone shops at Woolworths even occasionally! 10% Monthly once off! Rewards card barcode on the back of the card! Apple Pay! Money app! And $20 gift card when you earn 4000 points (bit confusing as this is not Woolworths Rewards points I guess - but I will take the Gift card :D ) Woolies has definitely put all there love into Woolworths Credit Cards! Show details
Consolidates everyday purchases and rewards you at the same time – The Woolworths Credit Card with Macquarie Bank has allowed the consolidation of my day to day purchases and gives me rewards each month. The 10% off each month is a great away to plan the purchase of large ticket items. Perhaps the annual fee could be adjusted if a certain spend was achieved. Show details
Good app & statement reading & transparency – I’m currently using this CC, but I’m switching over to Coles CC soon because that one has no annual fees & low interest rate. Their balance & statement reading is good on the app. It’s fast too in real time. I like the 10% off each month in grocceries & vouchers sent but you have to spend a lot to get the vouchers. If they ever get rid of the… Read more
annual fees & lower the interest rate & keep the benefits, I would ditch coles in a heart beat & come back. Woolworths - you need to match them!
Find out how Woolworths Everyday Platinum compares to other Balance Transfer Credit Cards
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Good customer service – The customer service was good. As I called them and the person was so patient as he waited for me to see if I am able to go online to finish my work. Show details
Love my WW credit card – Phone was answered promptly, lady was very pleasant and professional. My enquiry was dealt with in full with a follow up email to confirm. fabulous service. Every time I need to contact WW card services I have experienced the same great service. Show details
Happy Customer – This card offers Gift Card rewards which is the main reason I like this card The customer service team are always friendly and helpful that's is very important to know any pro lens are sorted out asap Also their annual fee is reasonable Show details
Credit card with a lot of bonus benefits!! – I signed up to this credit card during a promo period inside a woolies shop, it was perfect timing as the interest in my credit supplier at the time was going through the roof! Woolworths offered me 0% balance transfer for nearly 2 years, a few months of interest free purchases as well as $100 in woolworths points as a sign up bonus! Im not sure… Read more
if you get this many bonuses these days as this is when they were really trying to put their name out there, however you still get good bonuses in term of reward points and shopping at woolworths so i think its well worth it!
great budget – I use my Woolworths card to buy groceries, petrol and alcohol. I can pay when I receives my statement and I can monitor the amount spent on these items. I get double the points as well. I can use them anytime but I save mine for Christmas. I transfer my money over each month, no problems. Show details
Great card, easy for everyday use – Have had this card for a little while now. Super easy and convenient to use, great for everyday use (particularly if you frequently shop at Woolies). Highly recommend. If you are after a card for overseas use, perhaps consider another. Show details
0% balance transfer – Signed up to a promo with no annual fee for the first year and 0% balance transfer rate for 14 months. This really helped us get out of a large debt we had accrued due to an emergency. Show details
Credit card I want to get rid of – I dont get 10 per cent off on the 2nd weekend by using my credit card for 3 months. I have to call the call centre and get the refund. I am still not sure when my rebate will be received after spending certain amounts for 3 months. I am tired of keep calling customers hotline Show details
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