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Woolworths Physical store

Woolworths Physical store

2.2 from 1,882 reviews · View Statistics

Reviews

  • Value for Money
    2.3 (422)
  • Product Quality
    2.4 (416)
  • Return Claim MadeYes (34) · No (428)
  • Customer Service
    2.5 (409)
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excellent customer service

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationChullora
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Moki Chargers

published

Never buy moki chargers. Brought it twice and broke within 3 weeks never again. Woolworths this is 25$. Waste of my money never coming again. Im so disappointed woolies stock is not at standard for me. Going to coles next time

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationVictoria West Street
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Paulia B.

Paulia B.

  • 2 reviews

many eating options inside and outside the shop

published

One of the best we have in brisbane. Not only you can shop in Woolies, you have so many eating options inside and outside the shop, easy parking.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationsunnybank
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Barbara

BarbaraPerth, WA

  • 3 reviews
  • 1 like

Watermelon

published

I bought a cut watermelon at Woolies Vic Park yesterday it looked delicious.... freshly cut, good colour...I tried it today and it was not sweet, in fact it was pretty much tasteless..... so disappointed !

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationVictoria Park WA
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Steph

StephTweed

  • 9 reviews
  • 10 likes

Chinese products

published

Why do Woolworths stock items that are “Product of China” and market them under the Woolworths logo. The item went in the bin, not sure about hygiene practices during growing and production processes
Will now have to read every jar and can label. Very misleading. Would leave a zero star if I could. Not happy.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCabarita Beach
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Harry

HarryNewcastle

  • 17 reviews
  • 11 likes

Meat section Failure

published

Our local WW used to have an in house butcher, No more. All meat is now processed at WW head butchery, packed in plastic thick enough to cut and use as knives, the meat quality is poor and if you happen to buy a product with bone in it , be careful as the saw used , splinters of bone scatter through on more than one occasion. So no more. Interesting that they charge 15c for a plastic bag to help the environment and then pack meat in plastic thick enough to slice your finger. Anyway , bad move WW and until changed back to local butcher Im out.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSwansea
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Support Australian

published

Just went to Woolworths in Preston to purchase fresh fish only to find majority was from overseas
Indonesia, Thailand, New Zealand,
Vietnam i was shocked when i asked the girls what fish they were they didn't know anything about it
We are surrounded by sea and yet import most of the products
How do you support Australian when they dont even stock it
Fresh food people think again
Absolutely discusted

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store Locationpreston
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Tommys

TommysSouth East Queensland, QLD

  • 2 reviews

Excellent and way in front of the others

published

Have converted to Woolies now. Are far superior in customer service, freshness off the more expensive mince, nice cold air conditioning and overall choice. They are building more supermarkets in my area. They are way out in front of the others

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCaboolture
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Cass

CassGreater Melbourne (Metropolitan), VIC

  • 7 reviews

Rye store terrible.

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRye
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Jase D.

Jase D.

  • 2 reviews
  • 1 like

Would not accept cash,

published

Spent 30min shopping to then find out at check out i could not pay with cash,
Unbelievable,
How about you have a sign at the door saying no cash for payments,
Off to coles i went,

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCentral park
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jetsetter

jetsetterSydney Surrounds, NSW

  • 26 reviews
  • 51 likes

FIX YOUR LABELLING

published

I recently bought a 12 pack of coconut drops. What I got was 10 jam drops. Obviously staff can't count or even put the correct label on bakery items. If selling as jam drops there should be 14 in the pack so have been ripped off there

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Noyoucantgetawaywithit

NoyoucantgetawaywithitGreater Melbourne (Outer), VIC

I have a medical reason and do not require a mask, the store security guard asked me what my medical reason was.

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRye, 3934
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Louise

LouisePerth, WA

Glass Containers

published

Collected points to get the free glass containers. They were never in stock and now the promotion has finished. Poor form Woolworths.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCurrambine
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C B.

C B.South East Queensland, QLD

Not how to start your day!

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBribie Island Qld
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Tracy

Tracy

  • 2 reviews

Never any available at Ashgrove

published

I have been trying to use my points at Ashgrove for over a month to pick up some containers . Management have no idea when stock will be available. Extremely poor Woolies. And they send an email saying limited time available what a joke.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationAshgrove
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HG

HGSouth East Queensland, QLD

  • 21 reviews
  • 15 likes

BAGELS SMAGELS

published

First Woolworths changed to an inferior brand of Bagel, this happened some months ago. The replacements were ok but not as good as previously. I consequently bought far fewer. Yesterday I now see they stock only Woolworths own brand. Their appearance did not inspire much confidence but I thought I would try them. Nope, really bad, taste the same as a normal white bread roll. I ate one and threw the rest away, that's how bad they are. Not sure what makes a Bagel a Bagel but this isn't it, not even close.
No more Bagels for breakfast, very disappointing.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Store LocationCalamvale Central Compton Road
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Dave

DavePerth, WA

  • 9 reviews
  • 9 likes

Off to Coles

published

Dishonest loyalty program, activated offer and offer said READY TO SHOP after spending in excess of $175 for two weeks as part of offer it then said I missed offer, you state shopped too early after activating but offer said READY TO SHOP ! not ready to shop in 37 minutes and 26 seconds. why did it not say I allegedly missed offer before I performed second week shop.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBelmont WA
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Jaedyn

Jaedyn South East Queensland, QLD

Great customer service

published

Great store in Caboolture central lakes, lovely customer service by a lady named Mel, very professional, supportive and helpful would definitely recommend

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCaboolture central lakes
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Anita F.

Anita F.Greater Melbourne (Outer), VIC

  • 4 reviews

Woolworths Opalia (Melton Sth)

published

Great new store in Melton. Excellent selection of vegan and plant-based goods with a good stock of tempeh which is difficult to find in my area due to a lack of heath food stores. Woolies fills this void very well! So far I have experienced courteous customer service at this store.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelton South (Opalia)
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Tim

Tim

  • 2 reviews
  • 1 like

Container scam!

published

I have accumulated over 140 credits and I have been searching / ringing stores to see if there are any stock. Woolworths should enable online redemption - have spent thousands and now worthless credits. It's ludicrous

Incentivised ReviewNo
Page 1 of 95
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Questions & Answers

Bill

Billasked

Physical store

Why is there no glass containers in stores to be collected want to claim my large container

4 answers
David
David

Woolworths won’t answer you they just take our money and issue container credits that can’t be used as there are no containers in there big container scam

jsljustin
jsljustin

I agree with David, it is basically a scam by Woolworths. They may have had a little stock of the glass containers last year, but by now there appears to be no stock anywhere in Australia. I contacted the ACCC about this, listing it as "Other Scams". Although it may seem trivial, I encourage others to contact the ACCC. You can do so anonymously if you wish.

David
David

Agree 100% jsljustin, Woolworths the great Australian company scamming there customers, can’t wait as it is only a matter of time before a flood of overseas supermarket chains grace our shores see how they go then , Have a look at what Woolworths and Coles have done to our dairy industry let alone all there other suppliers

Linda W.

Linda W.asked

Physical store

Does woolworths glutenfree ham taste the same as others

No answers
tracey r.

tracey r.asked

Physical store

Why don't you sell racks of lamb in your stores any more but they are available to order online I don't shop online

3 answers
Bent O.
Bent O.

Ask them directly as they don’t reply here

jpc43
jpc43

funny that i just bought some from the store they had plenty

george
george

I bought 2 racks this morning from the store

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