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WorldSIM

WorldSIM

3.4 from 475 reviews · View Statistics
See the Best Travel SIMs in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    1.6 (18)
  • Customer Service
    1.6 (20)
  • Rates and Fees
    2.1 (18)
  • Transparency
    1.6 (19)
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  • Verified

Paid Rs. 3588 for a US Number. Got a UK Instead that doesn't even work right.

published

Absolutely disappointed with World Sim services. I booked their service via BookMyForex. They gave the Sim real quick but the SIM has scrambling numbers and I can't share this number anywhere. They have given a really weird reason stating that there's some issue with US numbers and their team is "working on the issue". After exchanging a couple of emails, the issue still hasn't been resolved and now every time I use their International SIM, a different number reflects on the receiver's phone display. They have not bothered to fix the issue or even get back to me saying that there may be a delay in response/service. Highly! Highly Disappointing. Money totally wasted here!

Incentivised Review No
  • Verified

This company is smoke and mirrors.

published

This company is smoke and mirrors. Deplorable "service", fake reviews in TrustPilot, the Facebook Page is a joke, and they take users for fools. That "taking" includes inexplicable charges, eroding of credits, that can be interpreted as silent theft. Mysterious terms of service and constantly changing fees, that make tropical weather patterns, seem stable. With over 40+ years in technology, and 6 of those being exposed to the "services" of WorldSIM, I cannot cut up my SIM card, into small enough pieces. This "company" is the epitome of being conned into parting with good money, to receive bad "service" in return. WorldSIM is to be given a VERY wide berth. Run, don't walk.

Purchased in July 2015 for $45.00.

Value for Money
1/5
Customer Service
1/5

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0.0
(1,234)
Mark W.
Mark W.Sydney, NSW
  • Verified

In the Past Was Fine Now a Total Joke

published

Purchased in February 2008.

Value for Money
1/5
Customer Service
1/5
  • Verified

SCAMMERS

published

Do not purchase !!!!! The "FREE" US number is a virtual number that cost you 17 cents a minute for incoming calls. They advertise free US number and free incoming calls. Now I am forced to use it and use up the credit or spend more money to ship it back. DO NOT do business with these SCAMMERS.

Purchased in April 2020 at Worldsim.com for $30.00.

Value for Money
1/5
Customer Service
1/5
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popster653
popster653Sydney, NSW
  • 10 reviews
  • 5 likes
  • Verified

Connection Help Excellent

published

I used the WorldSim Chat line (Annie) to get help in activating a Sim card (it wouldnt activate as it should have). She was terrific, responded quickly and was very patient. I do think the set up process could be more seamless but, once set up, the service works brilliantly and is quite quick. Wonderful!

Purchased in March 2020 at Worldsim for $175.00.

Value for Money
5/5
Customer Service
5/5
  • Verified

Very bad customer service and experience.

published

Paid for a SIM card 10 days previous to my trip. It didn’t arrive and when I asked for the refund, they put a lot of obstacles and haven’t done it to date.

Purchased in February 2020 for $27.00.

Value for Money
1/5
Customer Service
1/5
WorldSIM
WorldSIM T.WorldSIM
  • Verified

Never received my order and didn't get any answers either!

published

I'd ordered a sim card on the 6th of December for a trip on Christmas day - I have never received my sim card.
Never received my order and didn't get any answers either after I opened countless tickets asking for a refund.

Purchased in December 2019.

Value for Money
3/5
Customer Service
1/5
WorldSIM
WorldSIM T.WorldSIM
Stella
Stella

Hello, thanks for the answer. I actually placed the order on November 30th , ORD-7474056-B5M0W0 , maybe that's why. Anyhow those are the details. Will Also send an email. Can you see the order now? Thank you

  • Verified

No Delivery!

published

CAS-SXTS1555 refers. I have ordered a data SIM for my upcoming USA trip. Hasn't been delivered yet. No-one responding to this query. Not a great way to start a relationship...

Purchased in January 2020.

Customer Service
1/5
WorldSIM
WorldSIM T.WorldSIM
Sarah Jane D.
Sarah Jane D.
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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0.0
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luis
luisLima
  • Verified

Tier 1 and Tier 2 support no giving support or fixing issues

published

Purchased in March 2017.

Value for Money
1/5
Customer Service
1/5
WorldSIM
WorldSIM T.WorldSIM
luis
luis
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George
GeorgePerth, WA
  • Verified

Wasted money

published

Tried to use it in North America and Australia. The MoreCards application with an original WorldSIM SIM card most of the time either not registering in local networks or shows "NO SIM" . Completely dissatisfied with this product. Would give it below zero, if I could. Don't waste you money for it.

Purchased in January 2020 for $120.00.

Incentivised Review No
WorldSIM
WorldSIM T.WorldSIM
  • Verified

Do Not Use

published

Pretty useless. I’m learning the hard way that it is much easier and cheaper to buy SIM cards upon landing in each country, even if you’re going to give different ones like me.

Purchased in November 2019 at Website for $178.00.

Value for Money
1/5
Customer Service
1/5
WorldSIM
WorldSIM T.WorldSIM
KaseyM
KaseyM

No. One of my issues is that your customer service has been useless at least twice, so I have not been able to use my phone at all. Unless you’re giving me a refund, I don’t want anything more to do with this company or product.

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0.0
(1,234)
  • Verified

Unreliable

published

Purchased in November 2019 at On line for $30.00.

Value for Money
2/5
Customer Service
1/5
WorldSIM
WorldSIM T.WorldSIM
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  • Verified

Not a happy customer

published

Purchased in November 2019 for $200.00.

Value for Money
1/5
Customer Service
1/5
WorldSIM
WorldSIM T.WorldSIM
  • Verified

Blocked my communication line

published

Purchased at El Al flight for $100.00.

Value for Money
1/5
Customer Service
3/5
WorldSIM
WorldSIM T.WorldSIM
  • Verified

Poor product and inadequate support.

published

Purchased in October 2019.

Value for Money
1/5
Customer Service
1/5
WorldSIM
WorldSIM T.WorldSIM
Mario R.
Mario R.
WorldSIM
WorldSIM T.WorldSIM

Questions & Answers

D Bardy
D Bardyasked

world sim is fraud i placed order for more than month and till date i have not seen my sim card nor my money Order No: ORD-7481028-L4B7M4. Any help?

3 answers
D Bardy
D Bardy

i feel i was defrauded worldsim

popster653
popster653

You need to follow up. It is not a fraud. Possibly its customer service needs to be better like a lot of companies who deal with a large number of small transactions. I have my Sim (March 2020), it works a treat, all good.

D Bardy
D Bardy

it is fraud. you might be member of fraud gang trying to fool people.it not be fraud the day i receive my order

Ruh
Ruhasked

Duet not supported by iPhone X?

No answers
anthony w.
anthony w.asked

Is there a customer service number I can call because I'm having some issues and would like to resolve it?

1 answer
Yanki A.
Yanki A.

I couldn't find a telephone number but I had an Internet chat with support representative

See all WorldSIM questions

Get an answer from our members and WorldSIM representatives

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