Did not last long
It was working perfectly for about 6months and i loved the hose. Easy to use and store.
However, water started leaking from everywhere so I had to through it away after 6monts.
I do not reccomemd this product as it did not last very long now I’m looking to buy a proper one.
Lite weight, easy use - but breaks too soon
Its my 3rd expandable hose. Love how light they are, so easy to move around. Bad part is how quickly they burst. Cant get more than a season out of them. They are easy three times the price of a regular hose. This is storing it indoors, all the important special care instructions after every use, never leaving it in the sun.
Xhose Pro does have better fittings so lasted better than others but just burst while watering plants today. I will buy another because I’m a senior and not strong enough to lug the traditional hose but the price should be $20 not $60 for the 75’.
cannot cope with pressure
I thought this would be perfect for attaching to my laundry tap and hosing the balcony of my apartment, which does not have an external tap. It started to leak at both ends and I tightened everything as much as possible, but it wet my carpet. The fittings are of poor quality which means it cannot cope with any significant level of water pressure
First, the difference between the lengths of the hose when the faucet is turned on and off isn't that significant. Also, after using it for a couple of months, the hose started leaking. I thought I would be able to use it for at least two years without any problems but I guess I was wrong.
idea is excellent but this product is about as bad as it gets, Ive had 3 over 3 years which is probably why the guarantee was so short, All 3 Burst open , The first 2 was repairable but the new version is not , i have now purchased the Hozelock version with a 3 Year Guarantee and feels better made..
I bought the xhose2 thinking it would w superior to cheaper versions of expanding hoses. I have had it for 2 years and it has not been over used ( a couple of times a week throughout summer) and stored away when not in use. I thought it was great until getting it out to use this year when it blew up after a couple of uses. It has been well looked after but comparing the price to the amount of times it has been used it has been a very expensive way of watering the tubs and plants in my garden. I have contacted the supplier about this but have just been told it's out of guarantee.
so disappointed - started well - ended shattered
I bought this when Masters was closing down - !! So its only about 6 months old. It seems the internal hose has split as water is not making it to the end of the hose. I actually bought two so wasted my money twice. They were not cheap and regret now not paying a bit more and having a retractable hose
Don't Waste Your Money
Took it out of the box, connected it to the faucet, used it for all of 3 min, and it broke. Definitely a piece of crap. I wouldn't waste your money on this. (I had purchased the 100 ft xhose for $75 from Walmart. Good thing I've got the receipt).
My hose has been great
I love my hose and have had no problem with it after 12 months.. As the review said before mine, ensure you empty the hose and hang it up. It is long enough to water my entire yard, doesn't kink and it is easier to hang than to reel in like my other hose which is largely superfluous now.
Was brilliant until it burst.
I have exactly the same issue at the person below and now looking to find how to change it and can't find the company anywhere.
Started off with a little puncture and then burst the other day when my daughter was watering the garden.
Would like to know who to contact, as I am sure it can be easily replaced.
Xhose garden hose
I loved the xhose when I first got it. It really does expand and contract and never gets kinks.
Unfortunately it sprung a leak in the actual hose after little under a year of use, then the rubber hose got a bubble where it connects to the handle, then it burst. I'd like to get a replacement hose but I can't even find any details of how to do that.
I bought it at the Garden Show at Centennial park.
This hose is way beyond what is said in the adds
First hose busted half way along, you replaced it then it busted 100mm from end then I repaired it by cutting the bit off but it has again busted half way along. We do not have water pressure above normal in warwick. Going on the comments list we are not the only ones unhappy with the units, a pity because the idea was great.
The general idea is excellent however the inner tube does not last.
Inner hose not strong enough
ABSOLUTE RUBBISH AND DANGEROUS AND BLEW HOSE IN HALF!
I also bought from centennial park. If you look on internet or Amazon you can buy at fraction of what they charged at centennial park. I feel like kicking myself for being suckered in, especially as my husband immediately told me don't buy it as it a gimmick!
The connections always leaked from the start but today as I was watering the pipe actually blew in half!
Costed like $100 and lasted maybe 10 uses if that.
Hope people read this and make wiser decision then I did!
Would have been a good concept
It exploded, expensive, broken, rip off....
Rubbish product and service
I saw a demonstration of these at the Sydney Garden Show at Centennial Park in September and thought the concept was great. I bought two, the 15m and the 25m.
The 25m lasted three uses before it disintegrated - the hose unit leaked badly and eventually blew off where the hose meets the nozzle, leaving a frayed, unfixable mess. The 15m unit lasted a few weeks longer before to died.
I contacted the retailer immediately after hose 1 blew in October and he professed absolute amazement that it was faulty and made no offer to repair or repla...ce. He claimed that was really unusual for the product to fall apart. Apparently he hasn't read the few 1,000 (seriously, there are that many!) negative reviews all over the net describing XHose's propensity to self-destruct in short order. After hose two blew this week I again emailed him, this time with photos of both dead hoses and asked whether he intended to repair, replace or refund. No appropriate response yet, just a further denial that the product is faulty, so I guess this is one for Fair Trading. What a time-wasting bore :( I'm so glad I bought the product here and not on-line and offshore. At least I have some redress under Australian Consumer Law and the will and means to pursue this to the ends of the earth. It really offends me that these guys move their shady little operation from one group of suckers at a garden show to the next and they deserve to be taken down. Nothing. Expensive, not fit for purpose, inherently bad design, known manufacturing faults, retailer cynically ignores Australian Consumer Law.
Questions & Answers
Our Xhose won't expand. What are we doing wrong? Also my husband has to hold his finger on the spray attachment at the spray end to get the water to come out. Any ideas?
What guarantee comes with it?
Is the hose and all fittings covered?
What happens if there is a problem do they refund the postage to return it?
I don't recall that there is any guarantee other than statutory warranties. I don't know whether they refund the postage as I haven't returned it yet as I never received an address or any instructions and frankly, I have more important things to deal with. Both of them are still sitting in a broken heap in my garage. You've just reminded me and maybe I'll send off yet another email and ask when/if I can expect them to send a prepaid post pak to return it. If they seriously wanted to stand by the product they would have just replacements because the cost of return postage is much more than the wholesale value of the items.
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