Reviewer Photos & Videos
Worked well until Charging Error after only 2 years
After only 2 years of operation, the vacuum cleaner now always has an error whilst charging and no longer charges and therefore no longer functions.
It was not cheap to buy, and for us to have it looked at and repaired would cost another small fortune as warranty only lasts 1 year. Not happy and would not buy again for such a short period of functionality. The manufacturer should really back up its product with either a longer warranty or a more robust product that has fewer issues with its battery or motherboard. We only used it once a week.
Purchased in May 2018 at eBay for $568.95.
Accurate and well priced. This has been a life changing purchase in freeing us up with more time My
Life just became more time rich because of less vacuuming chores. This really is an incredible invention. Intelligent sensors makes it virtually impossible For it to fall off a step or ledge. It simply does it’s own thing, (vacuuming the floors). This is what robots are for! Great brand.
Purchased in April 2019 for $699.00.
Don’t bother if you own a rug!
Very disappointed with the vacuum. It does an okay job on a hard floor but when I bought a rug it can’t pickup the dirt around the rug so I have to go around and clean it up with my stick vacuum which defeats the whole purpose!
Contacted support and they said it has nothing to do with the vacuum, it’s the rugs fault. The rug is a standard rug any household would have. Low pile.
Can’t believe i wasted $600 on this thing. Very dissatisfied with the vacuum which is advertised to handle all floor types and very dissatisfied with support shrugging it off.
Purchased in January 2020 for $600.00.
Great low price robot vacuum
Bought this and never regretted it. Cleans effectively and doesn't get stuck often, it's relatively quiet and the app is easy to use but fiddly to setup. We have one rug that the wheels just can't get a purchase on, and occasionally it starts cleaning in random patterns instead of straight lines like usual, but a clean and reset usually fixes. Overall great robot vacuum!
Way better than the cheap ones!
I had a cheap robot vacuum which carked it after 18 months. I have had this one for 12 months now and I love it, it works well on lino floors and does not get stuck on things like the cheaper one did. Recommend.
Make your life easier.
Cleaning result is awesome.
Price is reasonable.
Replaceable part price is good as well.
So running cost is reasonable.
I love it and recommend it you want to buy robot vacuum cleaner.
Only thing I feel uncomfortable is map error sometimes but not often.
Purchased in February 2020 at eBay for $550.00.
best purchase ever !
I have been using the Roborock for about an year now and can say it's doing a great job ! Using it on hardwood and tiles, so both the vacuum and the mop functions are utilised. With regular cleaning of the unit, the results are amazing ! Highly recommend !
Purchased in September 2019 at Robo-Tek International for $636.00.
Hubby's best friend
We use this on tiles and carpet. It does a good job. Sometimes it does get confused but works pretty well, esp on tile. You do need to clean it regularly and being that one of us has very long hair we clean the roller brush very regularly. Recently there was an issue where it didn't start but we found a handy youtube DIY fix to jumpstart the motor and hey presto it's working again. Its not a substitute for a regular vac but great for picking up around the house. We use the regular vac every month or so to get into the corners , behind doors etc.... It cool that we can let it do its thing while we're out n about. Weirdly the cat is ok with it. It's a bit of trial and error to work out the best way to use it and what rugs/charis you need to move before letting it loose but we've found it useful.
Purchased in October 2018 for $585.00.
Happy with purchase
I have been looking for a robot for a while. I have done my fair share of research online and Xiaomi seems to be an good economical product that is value for money.
The product lives up to my expectation. It cleans well on my wooden floor. It maps out the whole house and I can set and forget. It sometimes get stuck under bed that's because the centre of my bed has sunk a bit. It's easy to rescue the robot from under bed and it will continue on.
Purchased in November 2019 at Kogan.com for $499.99.
Good for busy life
Been using it for few month now. Basically it work really well except sometime it got confused when I ask for just cleaning my daughter room (which is far from the base). Of course you cannot expected as clean as Dyson, but what can you Ask for when you do not need to vacuum by yourself.
Purchased in February 2020 at eBay for $534.65.
I cant describe how awesome this thing is!!! By far one of the best purchases.. it cleans everything and doesn't miss a thing. Couldn't live without it. Very Highly recommended
Purchased in March 2020 at Kogan.com for $600.00.
It works every day, making my life easier
I got it since about 2 months and I only have hard floors. Since that time it works every day. Best is, you let it clean the whole house first when you get it, so that it can map all the rooms. The app is a must. With the app, you can change rooms around, connecting two rooms to one or vice versa, program it to run at certain days at a certain time in specified rooms and set spaces, where it is not allowed to go. You can clean (wash) filters. Exchange parts are really cheap and easy to come by (filters and mobbing rags etc).
When the sensors...get dirty, it can get a bit confused, but sensors are easy to clean.. just wipe them of. What I like best is, that it goes under hard to reach places... like under the bed or coffee table by the TV. Also I was scared it would not clean corners properly, but with the little brush it does them perfectly nice. The mob is good enough for all floors in the house, apart from sometimes the kitchen, when I cooked up a storm or had guests. On normal days, even that is fine. (I always let it do the mobbing twice) I am really 100% happy with my new helper (even talk to it ;-)... I find it cute lol)
Purchased in March 2020 at Kogan.com for $600.00.
Surprisingly smart, excellent coverage, hasn't got stuck yet!
This has to be the best investment I've ever made! This little vacuum is incredibly smart and has excellent coverage. Have recommended to all my family and friends.
I love how I can specify "no-go" areas, and that it comes with spare parts (I can clean my filter after each use and let it dry while using the back-up filter). The mop function works OK - good enough to remove footprints and mild surface grime. It's very gentle as it feels it's way around the house, and hasn't got stuck or lost a single time.
I found it difficult to remove long...hair from the main brush - mainly around the bearings as they cannot be removed on the standard s50 brush. However, a quick Google and I found you can use an s40 or s60 brush in the s50, which has removable end-bearings, meaning you can just slide off the long hairs. The brush only cost me $25! I use my Roborock every day and only have to use my stick-vacuum once a week to get behind the doors and into tight corners. I have 2x dogs, 2x cats and 3x kids and I'm amazed and disgusted at the amount of fluff and dust it picks up every day.
Purchased in May 2020 at Dick Smith for $629.00.
Great help at home.
The roborock is reliable and tireless doing its job. It saves a lot of my time. The phone app is easy to use, the set up is easy and the dust pin is easy to be removed. A very handy product at a reasonable price. It is loud but same as all other vacuum machines. The average cleaning speed is about 1 square meter per minute. It is thin and can go beneath my sofa, which I cannot promise to do so myself. So far, only three times it failed to go back to the dock. It is easy to remove the hair tangled on the brush. It has a good tool which next to t...he dust bin help to remove all the hair. I haven't tried the mopping function yet. I prefer to do it myself because the mopping need to be washed or replaced and it is not that cheap, otherwise, I definitely will use the mopping function.
Purchased in December 2019 at Toby Deals for $479.00.
This product is exactly what we wanted. It cleans really well, the app works great, the fact that you can spot clean and specify which room you need cleaned is really helpful. The product itself appears to be well built and easy to maintain, would recommend.
Purchased in March 2020 at Kogan.com for $499.00.
Questions & Answers
Hi, I have had the Robo for around 3 years and love it! Just did a service and put new parts in for about the 3rd time now. Noticed the the roller is now shuddering intermittently, anyone experienced this? Just got the parts from ebay, maybe they are slightly different to oem?
Just wondering how the Roborock works of you have a small incline or step into a different room?
I had a very little step that goes into my bathroom how could I get it to clean both areas?
I've noticed that it vacuums the bottom shelf of the TV unit which would be around 2cm off the ground but then when it hits a 2cm bump it can get stuck, for instance our Rocking chair, where it's not a surface but just an instant bump. That's the only time it gets stuck though.
We have the Roborock S50 and we found it extremely good for vacuuming. Our only concern is that when we use the mop function to clean the house, the tank is always still full of water giving us the impression that hardly any water is being used. We wet the cloth before starting the cleaning. Is there snything else we should do,?
Are the filters blocked?
You may need to replace the water filters, also are you using any cleaning solution with the water as this can cause them too block also.
Get an answer from our members and Roborock representatives
The Xiaomi Roborock S50 (2nd Gen) was awarded 4 or 5 stars by 75% of happy householders. Reviews feature titles like ‘Best bit of tech I have ever bought,’ ‘Smart and reliable' and ‘The only choice.’
Positive reviews praised:
- Many reviewers liked the app functionality of this Wi-Fi robot vacuum. They commented that the app was easy to use, as well as highly convenient. Users appreciated that they could customise the Roborock’s mapping route, set pre-programmed cleaning times and days, as well as block certain areas.
- ‘Excellent coverage’ was cited by reviewers, who said their Robovac easily fit under hard-to-reach places such as under their sofa or removing dust trapped in corners.
- The Roborock S50 did an impressive job thoroughly cleaning a variety of floor surfaces. This included hard surfaces such as wood and tiled floors, and carpets
- Reviewers who had kids or pets particular loved the amount of ‘fluff and dust (the Roborock S50) picked up every day’
- Other positive comments were that the Roborock S50’s filters and sensors were easy to clean, that the product worked exactly as it should, and that the happy new robovac owners used theirs daily.
Points of criticism mentioned:
- While the Roborock S50’s vacuum function was highly praised, its mopping function fell short of the mark, according to reviewers. Some reviewers pointed out that it wasn’t efficient on timber floors, in particular. Others said it left stripes on their floors. However, often the same reviewers ended the thought by saying that the Roborock’s thorough and efficient vacuum function made up for this.
- The Roborock S50 can frequently suck up loose cords or become tangled in them.
|Category||Robot Vacuum Cleaners|
|Bin Capacity||0.48 L|
|Running Time||150 min|
|Dimensions||97 x 350 x 353 mm|
|Manufacturer Warranty||1 year(s)|
|Discontinuation date||Aug 2020|
- GTIN13: 3024030250232 and 6970995780468
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