After only 2 years of operation, the vacuum cleaner now always has an error whilst charging and no longer charges and therefore no longer functions.
It was not cheap to buy, and for us to have it looked at and repaired would cost another small fortune as warranty only lasts 1 year. Not happy and would not buy again for such a short period of functionality. The manufacturer should really back up its product with either a longer warranty or a more robust product that has fewer issues with its battery or motherboard. We only used it once a week.

Life just became more time rich because of less vacuuming chores. This really is an incredible invention. Intelligent sensors makes it virtually impossible For it to fall off a step or ledge. It simply does it’s own thing, (vacuuming the floors). This is what robots are for! Great brand.

Very disappointed with the vacuum. It does an okay job on a hard floor but when I bought a rug it can’t pickup the dirt around the rug so I have to go around and clean it up with my stick vacuum which defeats the whole purpose!
Contacted support and they said it has nothing to do with the vacuum, it’s the rugs fault. The rug is a standard rug any household would have. Low pile.
Can’t believe i wasted $600 on this thing. Very dissatisfied with the vacuum which is advertised to handle all floor types and very dissatisfied with support shrugging it off.

Bought this and never regretted it. Cleans effectively and doesn't get stuck often, it's relatively quiet and the app is easy to use but fiddly to setup. We have one rug that the wheels just can't get a purchase on, and occasionally it starts cleaning in random patterns instead of straight lines like usual, but a clean and reset usually fixes. Overall great robot vacuum!

I had a cheap robot vacuum which carked it after 18 months. I have had this one for 12 months now and I love it, it works well on lino floors and does not get stuck on things like the cheaper one did. Recommend.

Cleaning result is awesome.
Price is reasonable.
Replaceable part price is good as well.
So running cost is reasonable.
I love it and recommend it you want to buy robot vacuum cleaner.
Only thing I feel uncomfortable is map error sometimes but not often.

I have been using the Roborock for about an year now and can say it's doing a great job ! Using it on hardwood and tiles, so both the vacuum and the mop functions are utilised. With regular cleaning of the unit, the results are amazing ! Highly recommend !

I have been looking for a robot for a while. I have done my fair share of research online and Xiaomi seems to be an good economical product that is value for money.
The product lives up to my expectation. It cleans well on my wooden floor. It maps out the whole house and I can set and forget. It sometimes get stuck under bed that's because the centre of my bed has sunk a bit. It's easy to rescue the robot from under bed and it will continue on.

Been using it for few month now. Basically it work really well except sometime it got confused when I ask for just cleaning my daughter room (which is far from the base). Of course you cannot expected as clean as Dyson, but what can you Ask for when you do not need to vacuum by yourself.

I cant describe how awesome this thing is!!! By far one of the best purchases.. it cleans everything and doesn't miss a thing. Couldn't live without it. Very Highly recommended

This product is exactly what we wanted. It cleans really well, the app works great, the fact that you can spot clean and specify which room you need cleaned is really helpful. The product itself appears to be well built and easy to maintain, would recommend.

Before buying the Xiaomi we got a factory second Samsung but had to send it back. I have to say this one maps the house so much better. Since the update the app got even better, being able to decide the map into rooms. It's compact and easy to clean. Dust bin size is a little on the small side but I just empty it after its done each room. I haven't found the mopping function to be efficient in our timber floors but I didn't buy it for that. Vi would definitely recommend Xiaomi and would buy another one when this one kicks the bucket.

Also we had a wheel problem with the first one and their customer care team were quick to replace it for us.

The best vacc robot I used before. Be frankly, the mopping function is a bit useless. But mapping cleaning is much more efficient than the some cheap random clean robot. App is smoothly connect. So I could check it sometimes. I will buy another one for upstairs.

The bot keeps filling the vacuum tray, dispite cleaning beforehand. A great investment to keep the house surface-clean for weeks on end. Good battery life and app functionality. Good for floors and carpets