Xiaomi Roborock S50 (2nd gen)

Cost $500 with their 20% off deal which seems to always be on. It is the best thing i have in my house. You can schedule it to vacuum every day at the same time. after the intitial vacuum, the house remains so clean if you vac every day. It is difficult to use the mop feature if you have carpet and hard surfaces as the mop will go over all surfaces. the vacuum is strong and for the price is such good value. I HIGHLY RECOMMEND THIS!!!

this is our 2nd purchase for this model as we have a multi story house , we have 2 indoor cats and the vacuum phone app is great as we set and forget , it tells us when the bin is full , its amazing how much hair the cats leave around , the mopping feature is great to keep the tile floors refreshed and we steam mop the floor once a month .

Exactly what it is meant to do. Great clean, noise is not bad but you can adjust it to be powerful (loud) or soft (hardly noticeable sound).
Only negative is you have to make sure there aren't any cords around otherwise it will eat them.

- Looks great when everything works :)
- Just doesn't last long.

- Bought one in Feb. 2019 on ebay.
- Very loud noise from the front omni-directional wheel out-of-box, made a video to show the ebay store , spent 2+ months on back and forth communication before finally agreed to replace it for me.
- Replaced one in May, in 5 months started dropping off internet often until totally out of order in Dec., contacted ebay store, suggested to start warranty process.
- Started warranty process at roborock.com.au, posted the unit back to Roborock for repair in Dec., now been waiting for about 2 months it's almost end of Jan. 2020 , still they can't tell when they can post it back to me.

I've been using this vacuum on my carpet, I have 2 border collies that shed a lot and the vacuum gathers all of their fur.
We will let this run at night whilst we are in bed (close off our bedroom) then the vacuum does the rest of the house and we'll wake up to nice clean, hairless carpet, it does miss a few nooks but it is a robot after all.

From day 1 the robot keeps shooting errors every couple minutes that the main brush is dirty when it is not. This is really annoying. We have to restart her a couple times each cleaning cycle.

I loved my Xiaomi. He saved my back. Alas I too noticed a burning smell, then started to get an error code about the fan. I am very happy with the service from Kogan. A replacement is on its way. Excellent customer service. After reading the other reviews about issues on here, I am nervous about the longevity of this product.

I hate sending things to landfill.

I hope my replacement Mr Xiaomi is a new and improved version that will give me many years of service.

Using for past. 18 months in rural sandy, hay and grass enviro ent. Tough and hard working. Need to clean often to avoid scratches from sand ect. Energy efficient. Wooden and tiled flooring.

It's a great feeling to walk into home from work and the house is dust free!
Bought last week from black Friday discount for only $500, used it twice and wife and me both are impressed and happy. Our 130sqm house has tiles and carpets, and this machine is sucking almost everything. The unit detects carpets and increases suction automatically to max, does good mapping and does not miss any spot..
Got stuck on barstool feet once, but that's easy to prevent..
1st use on carpet and the dustbin filled up completely, which tells us our cleaner wasn't doing the job as good as we thought!
Very happy with the money spent.

We are not big consumers but our dog sheds a lot of fur, so I pulled the trigger and spent the money on this robo vac. It's good. Real good. But I would say it requires a fair bit of tech savviness.

The worst service ever. The vacuum kept coming up with Error 5, sent it back to Xiaomi Support. They sent it back to me only to find they never fixed the issue. Sent it back to them again and now they have stopped responding to my emails. They literally have the worst technical support imaginable. The vacuum failed within 6 months and I have been trying to get it fixed with their support team for over 4 months now.

I bought 2 of these ( one for home and one for summer holiday house) and they have both had to go back multiple time to be repaired in the first 12 month. One unit was repaired for an Error 5 (main brush jamming) and when I got it back it still came up with Error 5. Now it has totally stopped working. The other unit just stopped working. I sent it in for repair and and got it back sone weeks later only to find that it now had another error so I have to send it back again.

I have used the vacuum for over a month now. It does a fantastic job of vacuuming and mopping. However in the last month, Once it acted funny (like banging hard on obstacles like it forgot the map). I reset the map and its working fine again. Overall a great machine for the price. The app is user friendly but still has lots of room to improve. Currently it does not have a options to save multiple maps (for a 2 story house) and zones. This means each time I have to first run the vacuum and then set the zone (to exclude carpets) for mopping separately.

I like that it maps the house so you can see whats been cleaned, and very impressed with the mopping. We have owned this cleaner for 9 months very happy and a whole lot cheaper than iRobot.

Excellence feature with vacuum and mop function. Suitable to use on level floor with same flooring material. Blue ray scan helps detect cleaning zone and it cleans really well each time. Apps are very easy to use, update and maintain. Absolutely good value for money!

Very easy to use. Works very well. It has gotten lost once or twice, but not often. It does a very good job. Saves me time and money. Well worth’s the money I paid direct to Roborock Australia.