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Matthew S.
Matthew S.
  Glenroy

Very dishonest – Dishonest grubby firm Won’t hand back bond after the landlord sells the property, no condition issues they just keep making up excuses and flat out lying And very poor service

Nadia
Nadia
  Glenroy

Very unprofessional – YPA failed to look after my interests when managing my property. They forgot to communicate with me essential information like "we never collected any bond from your tenants" leaving me with a large cleaning and repairs bill. Do not trust what they do even if you sign a contract! Be very wary!  Show details

sam
samVIC13 posts
  Glenroy

horrible first homeowner experience – worst experience ever . they made a mistake on contract and wouldn't want to take responsibility. I lost money because of them. They lied to me and my family where is the handy man? you promise to send senior property manager. thanks alot YPA Glenroy for making my first home buying experience a hell.  Show details

Marls
MarlsVIC2 posts
  Glenroy

Highly recommend Glenroy YPA – I had great experience since the day I purchased my investment property through David Taylor from YPA Glenroy office so I decided to approach YPA Glenroy for rental as well. When I went to YPA to talk to someone I was met by Semiha who was very professional, friendly, knowledgeable and helpful to say the least!! She gave me good feedback on… Read more

things that i can do to the property to make it more appealing and presentable to the market. Her advice had definitely paid off as it did not take long before the property was let not

even within a week or two of me finishing off the work on the house.

Since rental started she was always keeping me in the loop so any issues that tenants would raise she was quick to inform me so I can organise the tradies to do the work. she has been nothing but helpful, hard working, quick to respond, reachable at any time I contacted her even during the days she was not working.

I would not trust anyone else with my property and would highly recommend her to others. Nothing is too big, too hard or too small for her. She is always on top of things. I'm so delighted and grateful to have such a great person who I can rely on and knowing my property is in good hands!!!

Rensefx
Rensefx14 posts
  Glenroy

These guys saw me coming a mile away - Deceptive, misinformative and unethical in my transaction – I wasn't initially keen on using this agency, as they don't really have a good reputation in the area, however, I trusted one of the agents as she had looked after me in her previous businesses. She promised me the best price, assured me over and over that her job was to look after the me and me only, the vendor, and she would get me the best… Read more

price and guide me through the whole process. Suffice to say - my big big bad, half way through the campaign she started bagging my property with it's narrow frontage in a bad pocket telling me that there was not a lot of interest Your kidding right? The suburb had been booming for years and in the end we counted over a hundred people at auction!! A rather expensive item was stolen from my property at inspection time and agent was telling prospective buyers that the seller was desperate as she was in a violent relationship and needed to get out AFTER asking me for a 30% kicker for every thousand above initial reserve which I did not agree to. She didn't even tell me reserve is not set til auction day!! On auction day, at 80k UNDER reserve all FIVE of them came in asking me to put in on the market - it hasn't even hit reserve! Admittedly, I had not done sufficient research and should have pulled the pin and after a serious of balls-up and bullying tactics, I sold my house WAY under market value. As it had no easement and a previous building permit, it could have potentially fetched up to 150k+!! Please please do your research before using this mob (Having said that thoroughly research EVERYTHING prior to selling you home) - or you will pay a very high price like I did!! I'm now in the process of having them audited by consumer affairs. Do not trust your life's most precious asset to these hoodwinking double dealers!!! I'd give them a no star rating if I could!

k.s
k.s
  Glenroy

worst experience of my life – YPA Glenroy are by far the most unorganized people I ever come across I have sent them a message numerously in regards to the landlords rubbish and 3 months later they're still in the property The stuff are completely rude and disrespectful. I was so apauld by thier rude behavior and awful manners I've never experienced such disrespect in my life. I defiantly wouldn't recommended them to anyone  Show details

Michael Biggs
Michael Biggs
  Glenroy

Ypa glenroy top service – I would like to thank ypa glenroy for their top service and honesty, not only did they sell my house for a top price but also helped me buy my new home and guided me on the right path. Thanks boys at ypa glenroy. If you want top service sell and buy of these guys!!!!  Show details

DIsgruntle
DIsgruntle
  Glenroy

Dishonest agents – YPA Glenroy is a dishonest bunch of agents. Agents that will sell you a property claiming that there are stamp duty savings, even call a lawyer to confirm in your presence.Come settlement when the truth is out, they claim that they only sell houses and are not responsible even through on their property advertisements of similar nature, they continue to advertise that there are stamp duty savings. Do not buy from them!  Show details

FRANK
FRANKVIC3 posts
  Glenroy

Liars liars liars – After 4mths and only 6 veiwings, i found out that they did not even have a sect 32 to sell my house.lied to me at least 3 times. Now sending me a bill for advertising,$800 that equates to $133.33 a veiwing!. This is the second time i have touched up by ypa. First was ypa glenroy. My on fault for giving them a second chance. Do not trust them,you have been warned.  Show details

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