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YunExpress

YunExpress

YunExpress
1.0

14 reviews

Positive vs Negative
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Delivery Time
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  • Unacceptably Late
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Sender or ReceiverSender · Receiver
Delivery Arrived in Good ConditionYes · No
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14 reviews
Kylie D.
Kylie D.SA16 posts
 

Product has arrived in my city. Has been here since April 16th. Wil lnot deliver unti May 9th. Contacted company and was told wait. The item is literally less than 30 mins from the delivery address. Show details

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Mathew O.
Mathew O.SA
  Verified

This is a two day domestic delivery thats at 14 days. They 100% did not attempt delivery as I was home. They did not leave a card. There is no customer portal or contact apart from tracking, and no local depot. There is an email address, which they have completely ignored. It was a gift ordered 7 days before the event from a seller that… Read more

promotes 2 days delivery and this is frustrating.

I would recommend applying a cheese grater to the groin before voluntarily using this service. Clearly a business model where they dont attempt delivery for the bulk of their jobs.

Georgios N.
Georgios N.VIC6 posts
 

I would give zero stars if I could, it has taken them over 2 weeks to deliver a parcel from Sydney to Melbourne. They are the worst courier company and sellers from eBay continue to use them. My package sat in their Melbourne depot for over one week. Show details

 Follow-up  · The items finally arrived 1 week past their delivery date. They are the slowest delivery company ever. I would not recommend for anyone to use this company ever They are the worst.

Jamie C.
Jamie C.
  Verified

Yun express would have to be the worst I've ever encountered. I have been waiting 10 day's so far for my parcel my tracking has been frozen for 8 day's, yesterday afternoon I finally received a email from ebay saying it is been delivered today, I've waited 14 hours so far for the delivery the delivery was coming from 15 minutes from where I live.… Read more

And now I'm into the following day and still NO package or tracking advice from Yun express. No sellers should ever think of using this courier, as they give the seller a bad name and nobody would want to purchase anything from them because of Yun express. You are JOKE Yun Express.

Virginia
Virginia
  Verified

My parcel has been taken back to the depot three times now. Every time I'm told the driver was delayed due to an accident. This seems to be a VERY unlucky driver. They stonewall when asked who the last mile carrier is, so it's impossible to go and collect it from the depot. But they thank me for my (non-existent) patience a lot. To add insult to… Read more

injury, the article they're not delivering was my son's birthday present (a month ago), and it was a very niche limited edition thing, that can't be replaced. Edit: I finally got it, by picking it up myself. Fun fact: the last-mile carrier (Fayroray) also had two other parcels of mine, from different senders, that they couldn't be arsed delivering.

amazed66
amazed66SA20 posts
 

scam, never received item, not contactable via chat or email Show details

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rob
robWA14 posts
  Verified

Absolutely shocking Threw my package Which had a trolley in it Over a 1.8 metre fence No duty of care taken Show details

rob
robWA14 posts
 

Absolutely shocking threw my package which had a trolley in it over a 1.8 meter fence Damaging it No way to contact these fruit loops No care taken Show details

MsC
MsCQLD3 posts
 

Worst Courier ever! Decided to deliver to a Billing address which is not longer valid even though the Shipping Address was clearly and correctly written. It was supposed to be delivered to a Post Office Box yet you apparently delivered safely to someone ….. according to tracking…never to be seen again! If these Courier Companies aren’t prepared… Read more

to deliver to Post Office Boxes they should not be contracted to do the job. No response to any form of contact….Poor service all round. Why are these Companies still allowed to operate!

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The reviewer
The reviewerNSW2 posts
  Verified

I have ordered a phone case with Pitaka for my new iphone to Sydney 9 days ago and yet it still hasn't come, during this time unfortunately I had already scartched my phone which was the reason why i ordered a case for it. what's pissing off is that I am from Hong Kong and I know exactly where Yuen Long is in Hong Kong as I grew up there. it only… Read more

takes 1 hour to drive to the airport yet this carrier took 5 business days to do that, it was departed 9 days later and finally arrive in Aus.

I thought I would never say this but as soon as it arrives in Aus, it is a lot more efficient and quickly than this chinese delivery services. Huge shout out to Auspost lol.

Anyway, thanks for this carrier, I am reluctance to buy anything from the shop that uses this carrier.

Ana S.
Ana S.
  Verified

Worst experience ever. Apparently they delivered my package without ever informing me that they would, except that they didn't deliver it to the delivery destination because I never received it. Worst part, they don't give me any information about the exact address where they delivered the package, nor do they provide any kind of contact to… Read more

clarify where my package is. The only information available is that the order was delivered 18 days ago, without anyone contacting me with any information. I can only assume that the package is lost and so is my money. Shameful service.

Sue M.
Sue M.NSW
 

Non attempted delivery – They won't deliver to my work address because it is an Australia post facility . Government should ban them as it is against legislation to not attempt delivery to an address. Show details

Paul Lavall
Paul LavallWA24 posts
 

Terrible delivery - Bogus Company? – I ordered a guitar neck notched straight edge through Amazon Australia and received a message saying that Yun Express tried to deliver it at 5am one morning but as no one answered, they returned the item to their local depot for me to collect. The issue is there was not missed delivery card and no contact details as to where to collect from. I… Read more

called Amazon, and to their credit, they are trying to contact the 3rd party seller, but I do not hold out much hope. I have found many posts on other forums, saying that Yun Express are not a real company, so I am assuming I've been scammed. Do not buy anything from 3rd party sellers on Amazon, especially if the use Yun Express.

Graeme
GraemeNSW13 posts
 

Scam couriers – ordered through amazon the seller wasn’t the problem as they offered a refund. Yun express trying to find how to contact them is not easy. Via email they have two different setups to request contact they didn’t respond to either. There telephone number wasn’t easy to find either. And no one answers. I kept getting updates from Amazon that it was… Read more

out for delivery two days then to say it’s now waiting at depot but no information. The seller said that yun attempted delivery but address has missing information. I do believe they are theives

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