Monitored by Springfree
Glen
replacement net – Worst customer service I’ve ever had. charged me for service when wouldn’t replace net. Tried to did me into buying a new base. In end I replaced net myself and paid you for nothing.
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Hi Glen, We're sorry to hear about your recent experience. I'm unsure of the reference above about buying a new base, however I can advise that we have certain minimum requirements for reassembly of a trampoline to ensure that your kids are safe whilst jumping on their Springfree. If we can support you in any way, please contact us on 1800 586 772. The Springfree Trampoline Team