Lauren
LaurenNSW5 posts
 

Edges of bed frame unsafe – We ordered an Eva king mattress and bed frame. So far, the mattress is excellent and we are happy. The bed frame however I would not recommend. The edges are sharp and tore the skin off our dog’s leg resulting in her needing surgery. This could easily have happened to a toddler, so I would not recommend if you have toddlers and children.

Purchased in for $1,050.

  • Sleeping Position: Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: No
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Medium
Value for Money
Eva
Eva    

Hi Lauren, We appreciate you taking the time to write this review and are so sorry to hear about your dog. Here at Eva, we are taking this very seriously and can ensure your feedback will be passed along to all appropriate parties.

Eva

Lauren
Lauren   

Thank you! The returns process was very easy and I absolutely cannot fault Eva customer service. They went above and beyond for us. It was all round an unfortunate and hopefully one off incident.

See all Eva Comfort Classic Mattress reviews

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