Solar Secure
4.8Positive experience after sales service – A few years ago, I engaged Solar Secure to install a home solar panel system with a Growatt inverter at my property. Unfortunately, the Growatt inverter failed after nearly 4 years of service. I contacted Chris from Solar Secure about the problem. Chris was very quick to arrange a solar electrician to change the solar switch at my property. However, it did not work. Chris was swift to arrange the same solar electrician to install a new Growatt inverter (to replace the faulty inverter) at my property at no cost to me at all (as the inverter was still under the warranty period). I am pleased with Solar Secure after sales service and support. Thank you Chris for being helpful and responsive to your customer.
- Warranty Claim Made: Yes
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Hi Cheh Lee! Thank you so much for the great feedback! We are very happy to hear we lived up to your expectations. Thank you so much again for your kind words of appreciation. Regards, Team Solar Secure