Excellent product & service – We have had our Springfree trampoline for over 5 years now and our four children (now age 13 down to 6) use it every day. Such a great way for them to exercise & let off steam & have fun together. All the components are still in excellent condition; we recently used the Springfree disassemble/reassemble service for a move and it came down and went back up again like new.