Booktopia
4.6Does Booktopia really take Papal payments? – My payment to Booktopia has been approved and is sitting in Paypal waiting for Booktopia to place the order.
Booktopia automated message claims they can't contact Paypal to process my order, clearly Paypal is contactable as the first part of the process is complete. I can see the approvals in my PayPal account and have received the authorisation emails from PayPal. 'You authorised a payment of $56.40 AUD to Booktopia Pty. Ltd.(info@booktopia.com.au). Your funds will be transferred when the merchant processes your payment.'
Booktopia customer service can't understand or doesn't care that I want to order by Paypal. Their solution is not to fix their ordering problem, just change the payment method. Not happening, I need to pay with Paypal.
I am awaiting a response or solution from Paypal but also looking for somewhere else to order my books.
A quick note: I have ordered through Dymocks using my paypal account without any issue.
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Hi Mama S, I'd like to look into this further and see what happened. Could I grab your order number please?
Kind regards, Jessica Customer Service