Thanks Kelly, and thank you for coming back as often as you do. You clearly think about keeping your custom close to home, so let me set your mind at ease. We are a family business you send your order through, run from the Tweed, but the florist who makes your mother-in-law's bouquets is in Port Macquarie itself, the same one since 2008. I grew up an hour down the road in Taree, so I know the town. Sending through us still puts the work in Port Macquarie hands, so that part holds.

The silly messages are my favourite bit. A card in your own words, daft ones included, is how you reach her from Victoria, and we would never tidy those into something blander. On time, and still sounding like you. Good to keep getting that right, for her and for you.

Siobhan & Andrew Lily's Florist