From the moment we walked into their Milson's Point showroom I knew I had to purchase a sauna from this company. The showroom set up and the sales service were first class and it was apparent why there is a price disparity when compared to the plethora of on-line retailers. The difference is quality and great communication. Toby stepped us through all of our options and has been super helpful from purchase all the way through installation and more recently with after sales service. It is rare these days to deal with a company whose staff are as professional as Toby has been. If you are after a premium quality sauna then SDS is your best option