BaxtersinNorthern Region, NSW42 posts
  Ambassador Review

Do yourself a favour and buy an iron

I was sent a Philips GC360 as part of Product Review's Ambassador program. I suspect after this review they won't let me anywhere near things like this again. Heaven knows I tried to make some positives out of it. I actually went to a couple of foreign review sites because I thought I might have been a bit too harsh. Thanks Google Translate!

After going through the user manual it seemed like a good idea. A device that pumps steam onto garments via a heated plate as an alternative to an iron. The manual and marketing insist you can hang up garments and they become instantly wrinkle-free with the touch of the steam device while you support the back of the garment with a mittened hand.

The Steam&Go comes with a brush attachment that keeps falling off so you can scorch your fingers while trying to keep it on, the aforementioned insulated mitten so you can toast your inner forearm while supporting the back of a hanging garment and an insulated bag to control the steaming inferno if you are stupid enough to put it away hot. It comes with a two year warranty period.

It has a water reservoir that lasts 150 seconds (2'30”) on continuous use and doesn't fit under some tap heads. You need to stand next to a water source and basin while you use it.

The device would be very useful for touching up delicate fabrics more suited to ethereal fairy wear than real life. On my sustainable property it was less than useful. I'm on house battery power and at 1300 watts, the Steam&Go eats charge because it's very inefficient. Watch your power bill with this one.

I tried it on business shirts, hanging, flat, every which way. After each – various fabrics – I unplugged the steamer and just used an iron. You have to anyway – it leaves the fabric damp. The only thing it was remotely successful on was linen dinner napkins. You still have to iron them afterwards to get them dry before you can store them.

This device is a first world problem solver and in my view a waste of materials, close to the epitome of a useless consumer product. So while it might be lovely for foofles and frills, it's not the sort of thing that belongs in the real world.

There is a plus. The insulated bag is exactly the right size for a cold bottle of wine.

Do yourself a favour – just buy an iron at (I reckon) about a third of the price. My 15 year old Philips 1000 iron still works way better than this nonsense.

  • Date Purchased:
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I just read the review below from Jorgejio. Yep, I think if you are a clever quilter or use it on velvet (or other really un-ironable fabrics) the device would work for you in that niche.

Philips Domestic Appliances
Philips Domestic Appliances   DM   

Dear Baxtersin, Thank you for your honest review. It's unfortunate to read that you weren't quite happy with the device. What you said about the Steam&Go brush attachment is something we take quite seriously. If you wish to discuss this further with us, please respond to the private message we've sent you.

Kind regards,
The Philips Australia Team

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