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Julian67
Julian6716 posts
  Verified

Bait and switch. Avoid this shady company at all costs – Bait and cancel policy. Offered a coupon to lure customers back then proceeded to cancel my order and subscription as it wasn't profitable for them. Why make the offer available in the first place?

Value for Money
HelloFresh
HelloFresh    

Hi Julian, Thank you sincerely for sharing your concerns in your recent review. We appreciate your feedback and the opportunity to resolve it properly.

I would be more than happy to personally investigate this matter for you and ensure a proper resolution. To proceed, I have requested your details so I can contact you.

I'm really sorry that this has been your experience with us. I hope we can turn this around and give you the true HelloFresh experience.

I hope to hear from you.

Jam Customer Resolution Specialist The HelloFresh Team

See all HelloFresh reviews

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