2HelloFresh

HelloFresh

4.0

15,407 reviews · Statistics

PositiveNegative
78% · 12,0782,374 · 15%
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Timely DeliveryYes (9,845) · No (708)
Value for Money
4.0 (10,712)

Reviews

Brooke
Brooke · 2 posts

Easy cooking

Much easier than going shopping deciding what to cook and forgetting ingredients

  • Timely Delivery: Yes
  • Plan Name: Family Plan
Value for Money

Author stated being incentivised for this review

Tracey
Tracey Metropolitan Adelaide, SA

love the food

i find hellofresh easy to use, my kids and i take turns in cooking now and save soooo much money as there is no wastage. i think ive been buying too much for years. Some meals we serve up we think thats not enough but it always is

  • Timely Delivery: Yes
  • Plan Name: Family Plan
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glenn m.
glenn m. Greater Melbourne (Inner), VIC

Decent!

Pretty decent price with discounts and great fresh food. Haven't had any issues with the quality of food.

  • Timely Delivery: Yes
  • Plan Name: Classic Plan and Family Plan
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Andrew C
Andrew C Sydney, NSW

Healthy tasty meals

The box were delivered within the estimated timeframe provided. The meals were tasty and healthy! Enjoyed the experience although I don't often cook elaborate dinners.

  • Timely Delivery: Yes
Value for Money
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Andrea C.
Andrea C.

We love Hello Fresh and couldn’t live without it!

HelloFresh has revolutionized our family's dinner routine with its fresh ingredients, diverse recipes, and easy-to-follow instructions. It's a lifesaver for busy families like ours!

  • Timely Delivery: Yes
  • Plan Name: Family Plan
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Marina
Marina

Loving it!

Absolutely loving it. Thank you very much! Made a huge difference for our family.

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Shaz
Shaz

Love the variety!!!

Love it! Delicious, fresh and the recipes are easy to follow.

  • Timely Delivery: Yes
  • Plan Name: Classic Plan
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Bill Smith
Bill Smith South East Queensland, QLD

Delivery going backwards

Have complained about drivers not delivering boxes to house, they have been delivering to office instead of home and even taking photos of office for deliveries. First 5 years were fine but 3 weeks out of last month problems and I’m not alone.

  • Timely Delivery: No
  • Plan Name: Classic Plan
Value for Money
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HelloFresh
HelloFresh · 
sue
sue Greater Melbourne (Metropolitan), VIC · 2 posts

So far so good

Haven't any faults yet, but only so far only had one delivery - I do find the freight cost is unreasonable tho especially when you are on a pension

  • Timely Delivery: Yes
  • Plan Name: Classic Plan
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Ticketing T.
Ticketing T. Greater Melbourne (Inner), VIC

Super Simple, Easy and Delicious

Getting Hello Fresh is so good, it cuts the arguments of 'What's for dinner' and trying to get the ingredients right without wastage. The food is so delicious and usually super simple to cook with not much time at all.

  • Timely Delivery: Yes
  • Plan Name: Classic Plan
Value for Money
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Caitlyn
Caitlyn Western District, VIC · 2 posts
 · Verified

Not so Fresh

HF was great at the start, boxes arrived neat and the veg was great. The meal choices were fantastic and I could stretch the meals an extra 1-2 servings.
Unfortunately the last 4 boxes I received had split bags of rice, pasta, crushed tins and sauce packets and the vegetables have been mush and half rotten. The decline in freshness is appalling

  • Timely Delivery: Yes
Value for Money
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HelloFresh
HelloFresh · 
Lara T
Lara T Sydney, NSW · 10 posts

We love it!

We have been using Hello Fresh for several years now. We love the flexibility to choose when we want to receive boxes and how many portions and number of meals we receive each week. There is a huge variety of choices, the ingredients are always fresh, the delivery always arrives on time and it is very cost effective too. Highly recommended.

  • Timely Delivery: Yes
  • Plan Name: Classic Plan
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Susanne
Susanne Northeast, VIC

Lifts the mental load

I love Hello fresh because the meals are great, the recipe sheets are well written, the ingredients are fresh and good quality, but mostly because I don't have to think about what we are going to eat.

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Shantae Fedrick-lupica
Shantae Fedrick-lupica South East Queensland, QLD
 · Verified

Overall pretty good and tasty meals

This is my second time back to hello fresh meals , I really enjoy some meals and some not as much , I like how I don’t have to try figure out what to eat each night & I like how there is somewhat a variety each week and which different cuisines to choose from , I love that I can put in what category is suited to my diet for example low calorie meals , however I don’t like how continuous some meals are , the fact that there’s not an option to put allergies ( prawns ) as they seem to be a few dishes that are prawn dishes , pricing could be better but Overall I think hello fresh is great , tasty, super convenient and the app is so user friendly, definitely worth trying!

  • Timely Delivery: Yes
  • Plan Name: Classic Plan
Value for Money
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Julz
Julz · 3 posts
 · Verified

Game changer

4 weeks in and what a game changer as to how we eat. We used to eat a lot of takeaway because we couldn’t think what to eat or were too lazy to go to the grocery store. We have enjoyed all the meals. We now cook and eat our meal together. Fresh ingredients that stay fresh for a long time. I feel so much better about how we eat. Portions are also generous.

  • Timely Delivery: Yes
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Questions & Answers

Chris H.
Chris H. · 

Did not recivemedium castor sugar packet. How many grams please

Guest
Joanne
Joanne · 

Why dont you deliver to remote or smallish country towns.... id love to try hello fresh but u just dont deliver to my area which is 5268

Guest
Lydia P.
Lydia P. · 

Why am I still getting 2 boxes when I called and asked to change it? Why are you not following my delivery instructions?

Lydia P.
Lydia P. · 

I want to now cancel my order.NOT HAPPY

JasonM
JasonM  · 

Trying to cancel Hello Fresh membership is like trying to escape from Prison. They will do everything to keep you trapped and locked in!
You can only do it from the desktop site and I advise you to triple check everything to ensure you have ticked off everything. Save screen shots. Ensure you receive e-mail confirmation of acceptance of your cancellation. Save it! Confirm with their so called "awesome" phone specialists...ha!
Advise them that you are recording the conversation, and do it!
Good luck .

Guest

Get an answer from our members and HelloFresh representatives

Details

CategoryFood Delivery Services
Meal TypeFresh Produce and Needs Prep & Cooking
Meal Plans Available Yes
Visit official website

Contact info for HelloFresh

  • ABN: 19155437620

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