Good design, didn't last the distance – Great design for the kids / teens, but..... Lasted about 5 years before the safety net broke (which I fixed) then a few more until the mat split. Not under warranty any more, would have expected longer life for the top price we paid at purchase. Now they have a 10 year warranty which is much needed improvement, so seemed worthwhile to replace the mat & net. So had to pay full price (no discount given) for the replacement net and mat on the belief that we'd now get 10 years out of them - Website says all products post 2017 are 10 year warranty. After purchase and fitting and then enquiring about replacement rods (some were cracking on the mat refit) we mentioned this in passing to be told that, no, replacement parts are only 2 years warranty. First we'd heard of it. Deceptive and misleading advertising. Very disappointing experience.
Purchased in .
- Main User(s): Child (5 - 11) and Child (12 - 18)
Thank-you for sharing your feedback DSC, it is very important to us. In September 2017 we had a change in our trampolines and because of improvements made we are able to offer the 10 year warranty on all parts of these trampolines. Trampolines purchased prior to this date do come with a different warranty period, and as a result the spare parts for these trampolines also do. If you do have any other questions, please feel free to reach out to us on 1800 586 772 or email reviews@springfree.com.au. Again, thank you for taking the time to complete your review. The Springfree Trampoline Team