Monitored by Springfree
Anil R. NSW 3 posts
Really disappointed with the durability of this product and its overall quality – We bought this trampoline in 2010. Within 3 years the mat showed serious signs of wear and tear. Now one year past warranty the frame of this trampoline isn't salvageable.
Purchased in for $1,900.
- Main User(s): Child (5 - 11) and Child (12 - 18)
Build Quality
Value for Money
Safety
Ease of Assembly
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Thank-you for sharing your feedback Anil R, it’s very important to us. We strive to deliver a positive experience, and we are disappointed to hear this hasn’t lasted to your expectations. I can see here that we did replace your mat in 2012 under warranty, and we do still have frame pieces available to be purchased for your trampoline, even though it is out of warranty now. We would really like to reach out to you for a chat to discuss your experience and see if we can find a positive resolution. If you are able to email your best contact details to reviews@springfree.com.au our team will be sure to reach out. Thank you. The Springfree Trampoline Team