Monitored by Springfree
Yel
Yel
 

Not Built To Last! Isn't What They Say? – A word of warning for anyone thinking of buying a spring free trampoline. What was sold to us as a quality purchase, after only 3 years, Springfree are holding us to ransom, demanding a $600 repair estimate before they put the thing up again after a move. After some arguments they have relented only to demand that the minor thread pull be repaired, once again before they put it back up, and an additional $108 worth of poles to be replaced. They keep coming back with safety concerns, which I find pretty pathetic considering the thing is only 3 years old, why are the poles requiring a replacement? Is that what you expect from a $1600 purchase that was supposed to last a lot longer? Please be warned, my experience with them has been very very poor, there are other options now on the market I suggest you look into them.

Springfree
Springfree    

Hi there We appreciate your feedback and we have reached out to you on Facebook. We would really like to get this situation rectified, please can you send us the best contact details to call you as it appears the number we have for you is not working. Or your trampoline order is under a different name? We do want to get this situations rectified with you. Kind Regards

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