First Class Customer Service – We purchased our Springfree trampoline just under 3 years ago - and it has been an absolute hit with the our grandchildren and their friends since the day it was installed. As we are about to undertake some renovations, we needed to relocate our Springfree trampoline to our daughter's house nearby. The team at Springfree took care of both the disassembly and relocation/reassembly - everything ran like clockwork. A text message to advise Simon was 20 minutes away - and he arrived right on time!. His friendly and professional approach to his work was amazing. Simon could not have taken better care of our trampoline if it were his own. In just over an hour and a half the trampoline was disassembled, boxed, transported and reassembled in its new home. Thanks for the first class customer service. We know why we purchased from Springfree and are happy to recommend your products to anyone thinking about a new trampoline.