Excellent product and service – We have had our trampoline for approx 10 years, it has been a great investment. All three of our children have gotten years of enjoyment out of it. I have just ordered a new mat (yes 10yrs on) and a few years ago replaced the covers on the rods that support the net and mat. Every dealing with Springfree has been seamless, professional and prompt. Cannot fault the trampoline or the company. Well done Springfree!