katchasam
katchasam4 posts
 

Realy happy! – You can always guarantee when I get a 'free postage' emails I'll purchase from Booktopia, compare to other Australian book shops and websites the prices are fantastic. Also the postage is really quick if they have the product in stock, not overly long if they don't. I ordered a book on a Friday and I had it by the Tuesday, which was really unexpected. Books are always in good condition! Books are always in good condition and the postage on in stock items is super fast. Also the after sales service is brilliant and they keep you up to date all the way :) Free postage special are brilliant and the emails on products is also fantastic.. Prices can be a bit steep, but I think that's true of all Australian booksellers and is out of there control, the free postage specials that happen now and again are a massive incentive!

Booktopia
Booktopia    

Thanks for your great feedback. I can assure you that when you see free postage on any website, the postage is built in to the price of the product, no matter what industry. We ship 500,000 parcels a year with Australia Post and that costs a few million dollars to do that. So if we have to pay, everyone has to pay. So.... when we send a free shipping offer to our existing customers. It is very much a, "Thank you for shopping with Booktopia offer". All the best and thanks for backing an Aussie company! Regards, Tony Nash, Booktopia's CEO

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