Best Couriers

Based on 107,440 reviews
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PACK & SEND

PACK & SEND

4.5 
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Sean B.WA4 posts
  Verified

In terms of booking the service - very easy. When it comes to dropping off package at Morley - also easy. But I pay for delivery. A quick,… Read more

problem-free delivery. To the recipient in a timely manner.

That did not occur here. Package was delayed. I received emails from Pack & Send asking me to describe my package. So not ideal.

Shippit

Shippit 🏆 2026

4.8 
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RobertNT
 

Exellant timely forwarded information in regard to my shipment and tracking Show details

Go People

Go People 🏆 2026

5.0 
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Effie T
  Fair Incentive

Fantastic product as promised with excellent delivery schedule and excellent condition Show details

Zoom2u

Zoom2u

4.8 
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Sofie
 

Everyone was incredibly helpful, the pick up and drop off were done quickly and safely. Cannot fault it and will definitely use the service again! Really helped us out of a bind! Show details

HUBBED

HUBBED

4.2 
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MarkVIC
 

Steer clear,worst delivery experience no tracking no notification parcel delivered to a parcelpoint 10km away.only found parcel by chance while picking up another parcel. TOTAL AMATEURS Show details

McPhee Freight

McPhee Freight

4.9 
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Mark
  Verified

I had a vehicle that had to be picked up from a remote location in QLD and delivered to another remote destination in Western Australia. I got quotes… Read more

from 3 different transport companies each who wanted me to take out a second mortgage on my house to pay for it. Steph who was in charge of all the logistics was awesome and provided me regular updates on the transport. Car arrived with no transportation issues and on time! Would HIGHLY recommend McPhee Freight!

Seven Seas Worldwide

Seven Seas Worldwide

4.7 
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lai sze philomena
 

If the man delivering the 4 boxes to my apartment could be a bit more helpful and humanized to place them a bit further into the living room, that… Read more

would facilitate me, as a weak elderly person, to take time, gradually unload and unpack them. I had requested the delivery personnel as such but was refused. The 4 boxes were blocking the corridor , so I had to unload them as soon as possible, that hurt , aggravating my existing muscle and joint aches. Door to door delivery can be serviced in a more human way.

Australia Wide Car Transport Express

Australia Wide Car Transport Express

4.4 
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Grant S.
 

This has been my experience with Car Transport Express 1. Photos were taken in Perth by the dealer inside and out the car and including going onto… Read more

the trailer in Perth. 2. The car sat in Perths so called holding yard (more like a quarry on google) for about 2 weeks. 3. Picked up in Brisbane from a holding yard that was more like a mud wrestling pit. (See photos) 4. Drove home and washed my very dirty EV6 to be relieved that I could only find 3 small dents. 5. Somewhere between loading the car in Perth and me picking it up in Brisbane a bottle of polish went missing. I’d had the car ceramically treated in Perth. Although it was a 24 model it was brand new with only 33 kilometres on the clock. The polish was complementary and was left in the centre console. (See photos) 6. Wrote a detailed complaint to Car Transport express and after contacting them a couple of times I was finally rang back with their findings. (See below) A. Although I had photographic evidence of the polish being in the car I couldn’t prove it. B. If the car was damaged while in the holding yard and not through driver negligence it’s not covered so who knows where it happened. C. They would only accept photos of damage taken from 1.5m distance. Anyone who has tried to photograph damage from 1.5m knows that it is very difficult to show light damage. A small video of the damaged sections that I offered where you could actually see the damage would not be accepted. 7. My recommendation is don’t use these guys as they come the “prove it” stance knowing that although it’s glaringly obvious it would be impossible to prove. The lack of care in the holding yards is indicative of the care taken on the cars whole journey.

Australia Wide Car Transport Express
Australia Wide Car Transport Express    

Hi Grant, Thank you for… Read more

Big Post

Big Post

4.5 
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Binge NotNSW12 posts
  Verified

I had a consignment with a tracking number of 2764528 from Melbourne to Gold Coast. Tracking showed the consignment arrived at Big Post's depot on… Read more

Wednesday. I have been in contact with BigPost daily and they can't/won't let me know why they will not provide me with the address of the depot in Burleigh Heads where the consignment is. Big Post have a policy where they will not provide the address of the depot of where the consignment is, until they send you an email when they deem fit, REALLY! Today Friday I am still waiting for an address to pick up the shipment even after a call to their so called help centre; they are no closer in enabling me to pick up me shipment waiting in the depot. If you have an urgent shipment in the future ask your supplier not to use BIG POST as the freight company if you wish to see your shipment in a timely manner!

Big Post
Big Post    

Hi Binge Not, We're truly sorry to hear about your… Read more (+1 reply)

Interparcel

Interparcel

3.7 
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Kerry.CQLD2 posts
  Verified

Vintage item arrived badly damaged – very disappointing response I recently arranged and paid for the transport of a vintage item through… Read more

Interparcel, with Hunter Express being the carrier selected for the delivery.

The seller took photographs immediately prior to collection showing the item, including the wheels, intact and in good condition.

When it arrived, one of the wheels was severely damaged. The centre hub was shattered and the wheel was badly buckled, leaving the item unusable in its current condition.

I contacted Interparcel and provided details of what had occurred. I was advised that because the shipment was booked using an ATL (Authority to Leave) service, there was no included transit warranty and therefore they would not proceed with a claim.

I understand that their terms regarding transit warranty may limit financial liability. However, I found the response extremely disappointing. The absence of transit warranty does not remove the reasonable expectation that an item entrusted to a freight service will be handled with appropriate care.

What makes this even more upsetting is that this was a vintage item, not something that can simply be replaced by purchasing another one from a shop. Sourcing identical original replacement parts may be extremely difficult, if not impossible.

Even if financial compensation had been available, it would not necessarily undo the damage. The value of a vintage item is not simply its purchase price — its rarity, condition and irreplaceable nature also matter.

As a small business owner, I regularly require freight and delivery services. Unfortunately, after both the damage to this shipment and the response I received when I raised my concerns, I have lost confidence in using Interparcel for my business or personal freight requirements in the future.

I am sharing my experience so that other customers, particularly small business owners and anyone arranging transport for vintage or difficult-to-replace items, can make an informed decision.

I have photographs showing the condition of the item immediately before collection and the significant damage present upon delivery.

Interparcel
Interparcel    

Hi Kerry, Thank you for taking the time to share… Read more

Smart Send

Smart Send

3.8 
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ChrisWA8 posts
 

sending mass spam emails without consent. You have been reported to ACMA and I encourage others to do the same here: https://www.acma.gov.au/spam-complaint-form Show details

Parcel2Courier.com

Parcel2Courier.com

4.7 
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Volha C.NSW2 posts
 

efficiency and professionalism – As a customer who had difficulties with DHL, I decided to try Parcel2Courier to deliver a letter internationally and return the signed documents.… Read more

From the beginning, they clearly explained that they work with DHL to provide this service but handle all the arrangements on my behalf. I was relieved to let them take care of it. The letter was delivered right on time, and their service cost less than going directly through DHL. I’m extremely satisfied with their efficiency and professionalism. I will definitely use their service again and recommend it to my friends. Excellent job, guyys! Thank you for your outstanding work!

Transdirect

Transdirect

3.3 
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ROGER
  Fair Incentive

Very friendly and and on time, i can recommend to my friends. Show details

AirSea Worldwide

AirSea Worldwide

5.0 
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Rajdeep singh L.
 

Very nice and quick service. Highly recommended of this company regarding custom. Michael is the one of best person of this company. Must try Show details

Ship2Anywhere

Ship2Anywhere

4.7 
Summary
premiers652VIC
 

Using Ship2Anywhere was a seamless experience from start to finish. I was able to track my package in real time, which made the whole process much… Read more

more reassuring. It arrived at its destination ahead of schedule and in flawless condition, thanks to their careful packaging. I was also impressed with how responsive and supportive their customer service team in Australia was. Highly recommend!

National Car Movers

National Car Movers

3.9 
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GuidsVIC
 

Booked car to be moved from Perth to Melbourne, dellivered car to Prix car movers (was not advised clearly that NCM were just agents) on the 12… Read more

august estimated dellivery date Melbourne 8th Aug -2nd Sept, car arrived Adelaide around 8th Sept and now estimated dellivery date 15th Sept to Melbourne. This is about 4 weeks from dellivery to the main operator to Melbourne if it gets there by the 15th. They are very happy to take your money and placate but do not supply an acceptable service. My advice is dont use NCM or Prix. I will be looking at compensation.

National Car Movers
National Car Movers    

Hi Guy, We acknowledge the delay and… Read more

CEVA

CEVA

3.0 
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JasonNSW2 posts
  Verified

Paint damage from multiple deep rock chips. I chose Ceva because it is a large multinational company, who charge a premium price over other carrier.… Read more

Overall delivery time was acceptable. [Name Removed] was friendly but I later discovered he only marked some of the damaged areas I pointed out to him. The terms and conditions of this company excludes them from being responsible for paint damage to your vehicle so you will receive your vehicle with many paint dents! The warranty team responded and just said they are not responsible for paint chips and dents! Be warned!

Flash Couriers Sydney

Flash Couriers Sydney

4.8 
Summary
Lily G
  Verified

Excellent! – The flash team are easy to work with and very reliable. Always quick to respond, happy to help and super professional. Show details

Yellow Express

Yellow Express

4.9 
Summary
Ocean3 posts
 

⭐️⭐️⭐️⭐️⭐️ I placed an order online with Yellow Express and the whole experience was refreshingly straightforward. The booking process was… Read more

genuinely no‑fuss, and great to speak with humans, who are super easy to reach! Although the delivery didn’t arrive exactly on time, the communication was spot‑on — just enough to keep me in the loop without overdoing it. When the driver arrived, the handover was seamless and came with a smile (and a gorgeous van). Thanks Alex :)

What really stood out was the sense of authenticity. Nothing airbrushed or fake — just real people providing a real service with a genuine community feel. It’s the kind of experience that makes you feel like you’re part of a family rather than just another transaction.

Thanks, Yellow Express — bloody brilliant.

Fast Courier

Fast Courier

3.0 
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David J2 posts
  Verified

You gave me a list of couriers, and I selected one that offered 24-hour delivery. It took them 3 days and that was after I contacted them to get them to expedite the delivery Show details

Fast Courier
Fast Courier    

Dear David, We're sorry your delivery took longer… Read more

PrixCar

PrixCar

3.2 
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Henry
  Verified

Bought my ute from WA and had it delivered to QLD, organised by the dealership, PrixCar got it here a week early filthy from the trip but no damage… Read more

so no complaints.

Online tracking was a bit confusing and wasnt updated as quickly as you’d like, however Charlene from the customer help desk was very informative and followed up with her team to get me answers

Would use PrixCar again

MailPlus

MailPlus

3.9 
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Roberto BautistaWA2 posts
 

Trust worthy service – A very reliable and trust worthy courier service! Have been using them for years, stress free! Show details

Moving Your World

Moving Your World

4.6 
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Martin AndrewsNSW
  Verified

Matt provided excellent service and support from acceptance of quotation in April to pick up of our personal effects early August. This for the sea… Read more

freight of 22 cartons from Sydney to Malaga Spain involving co-ordinating logistics with freight forwarders, shipping and customs agents in Singapore, Barcelona and Malaga. All our personal effects arrived at Malaga warehouse undamaged. Highly recommend Matt and his team to anyone requiring a cost effective and highly professional service

SMB Australia Car Transport

SMB Australia Car Transport

3.0 
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Aaron N.
 

Warning do not use this company. They will damage your vehicle, admit they damaged it and then refuse to rectify stating it falls within there ‘wear & tear policy’. Seems to be a common issue, wish i had read these reviews sooner Show details

DAI Post

DAI Post

2.5 
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RachSA
 

Just had them drop off an empty packet of nothing so they obviously helped themselves to the contents! Show details

comGateway

comGateway

3.2 
Summary
DisneymerchaddictNSW
 

Have used HopShopGo for a few years now with no hassles at all for many orders from the US. I have been using Comgateway since they changed over and… Read more

have had no issues posting packages or combining them using their Onebox service, although there were a few delays while they changed warehouses they did move all my packages over with no issues and even wiped the storage fees on those that had been sitting there for awhile. The only issue I have had lately has been using Onebox to save money, they empty all the bags of padding and fill/overfill them with items, sure this saves space but it can also damage the collectible bags which arrived at the warehouse stuffed and sealed so their resale value is higher! They are then arriving squashed out of shape and with nothing to fill them with - leading to them losing their shape and affecting resale values. (these are Loungefly bags that people collect specifically) On another occasion a fully sealed bag was opened for no reason and the packaging on one of the straps was cut off, I emailed them to ask them why this occurred when all other sealed bags had been arriving in perfect condition and was told it would not happen again but to provide the package number so they could follow up (which would be readily available to them through my orders). So the conundrum now is to either send all packages individually which keeps them in their original well protected packaging and condition or to try and cut down on insane postage charges by using Onebox and risking bags being emptied and overfilled/squashed! Not a great outcome when you are spending hundreds of dollars at a time on postage and other charges! Other than that though they have been great, packages arrive quickly with DHL express usually in 4-5 days and the free storage is great, I can see what has arrived and choose what to send and when. Highly recommend this service!

iCumulus Global Express

iCumulus Global Express

2.7 
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LaraVictoria2 posts
 

Awesome buy – Item as described, looks great and the price was fantastic Show details

Platinum Freight Management

Platinum Freight Management

3.8 
Summary
Chit Aru2 posts
 

Awful customer service – Extremely condescending & rude! Steer clear. I called to get a quote on transporting an item. The man was so uncouth, short and made me feel awful for asking questions. No decent customer service skills at all! They deserve zero stars! Show details

Platinum Freight
Platinum Freight    

Hello Chithera Aru, Thank you for your… Read more (+1 reply)

Shipito

Shipito

2.5 
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Toni A.3 posts
 

If ONLY there was a 0 star rating! I have stupidly used this service several times from multiple destinations & had the same issues every time. NO… Read more

MORE. WARNING: DO NOT USE SHIPITO! They purposely delay responding to your enquiries or requests so your free storage days tick by, the postage options are minimal & literally double what the provider is charging, & then there are the additional added fees for essentially doing nothing. In the end your items are being held hostage & you have no choice but to choose something to get your shipment out of their hands! DISHONEST & SHOULD BE OUT OF BUSINESS FOR SUCH POOR SERVICE.

Neway Transport

Neway Transport

4.1 
Summary
Ingrid RousseauNSW2 posts
 

I hope I am writing about the correct company but I’m writing about Newaytransport.com.au. I was expecting a delivery of a couch I ordered online. I… Read more

was contacted by the driver the morning to mention about the delivery later the same day, and this was followed up by two more updates and an estimated time of delivery. The driver was so lovely, he was courteous, conversational, friendly and extremely efficient. He helped me to bring the sofa into my apartment even he haven’t been booked by the furniture company (which I paid for this service) to bring the sofa on first floor but just at the entrance door. My staircase is so stiff and narrow but he did it and even waited for my father to help. He was on a tight schedule but that didn’t impact on the high quality of service. I couldn’t have expected a better service, thank you so much Zach!!

Man transporting boxes in van

Courier services vs postal services

A courier service is a private company which offers shipping services for parcels and important documents. These companies can specialise in same-day shipping or impress you with a wide network of affordable international shipping services.

What is the postal service? They are common to every country and are government-run and funded. Australia’s government-funded postal service is called Australia Post. They typically don’t offer as many or as prompt of service as couriers do, but in turn, they are more affordable.

Australia Post offers very limited services with added weight, item, time and location restrictions. What you’re paying for with a courier service is peace of mind and ample flexibility.

Services offered by courier companies

Here are just some of the things that courier companies offer compared to the postal service:

Convenient delivery times

There are many courier services that can deliver goods within specific time frames should you require it, with many offering same-day deliveries and after-hours services (such as after business hours or on Sundays). Parcel2Courier and North Coast Freight Service are courier services that offer same-day delivery within the limits of a state.

Unlike the postal service, couriers can guarantee delivery, not just on a particular day, but during a precise time slot, making it a popular and convenient option.

Interstate and international shipping

If you need your parcels delivered a bit further out, fret not as courier services can provide interstate and international shipping at competitive prices. These services may also include customs charges as well as insurance coverage.

Tracking

A common feature included in many services is the ability to see and track your parcels in real-time. Alternatively, you might receive mobile and e-mail notifications in instances where the parcel has been picked up, is en route, 1-2 hours away and another alert after it has been delivered. This makes sure you are not left in the dark about where your parcel is. This service also allows the receiver of the packages to know when the package is arriving so they can organise their day accordingly.

Security

Many couriers automatically require a signature from the receiver of the parcel which ensures your package reaches the right person in the right place. The postal service also offers this service at an additional cost.

In addition, many couriers insure your expensive parcels for up to a certain amount for free, and can offer more extensive cover for even more pricey packages. Some may contain an excess fee, so you'll have to cover a portion out of pocket if you make a claim on their insurance. Australia Post offers free insurance for the first $100 in value of your parcel and lets you purchase each subsequent $100 of cover up to $5000 for $2.50.

Customer service

As opposed to the postal service, a private courier company’s main drawing point is its reliability and responsive customer service. Of course, this varies between companies, so make sure you read reviews of customers who have had to contact the courier when something has gone wrong or there has been an issue with their delivery.

Easy pick-up

Do you have heavy boxes to ship and no way to transport them to the local post office during business hours? With a courier service, there’s no complicated paperwork or queues, and they can pick it up straight from your house at a time that’s convenient for you.

Pet transport

A service definitely not offered by the postal service is pet transportation. Pet couriers do offer this service, however, letting you move pets and livestock from one place to another if you move homes or need your animal(s) transported to you from far away.

Is a courier necessary for me?

Ultimately, if you're sending a postcard, letter or package that isn't time-sensitive, then the postal service will do the job just fine. Couriers tend to be more useful for those with more time-sensitive needs, those looking to send something internationally, and those who want the extra features and security and flexibility benefits if they feel like the postal service cannot provide what they need.

Courier price comparison chart

Based on the notion that you wish you transport a 10kg 50x50x50 cm box from Sydney to Melbourne, these are the current prices and times you’d be looking at. All days are business days.

CourierPriceTime
Australia Post$58.354-6 days
Zoom 2u$1932 days
Couriers Please$66.422 days
SmartSend$46.721-2 days
Sendle (for small businesses)$20.702-7 business days

Qualities to look for in your courier

If you’re going to pay more for a courier service, then you should keep an eye out for these particular qualities when reading reviews for different courier companies:

Reliability

Of utmost importance is reliability. Have people reported that their packages arrived damaged, late or never arrived at all? If so, that’s not a great indicator of a reliable courier. Many packages contain important items and need to arrive at specific times, such as for birthdays or anniversaries and you want to know you can trust what your courier is offering.

Limitations

Even though courier services offer a wider range of services than postal, they still have their limitations. Many have weight and size restrictions as well as prohibited items - make sure you find a courier service that aligns with your shipping needs.

Delivery timeliness

One of the main purposes of a courier is that they can deliver items at a very precise time or with speed, so if they are not delivering on this front, it’s best to go with a different company.

Value for money

Take time to do some research and see what prices other courier companies are offering to transport the same items and evaluate if it offers good value for money in comparison.

Pick up and drop off options

Some couriers offer at-home pick-ups and drop-offs, with seamless door-to-door delivery. Otherwise, for a more cost-friendly option, couriers can also deliver between post offices or postal lockers.

Problem resolution

In the case that anything goes wrong, how has this courier service handled it in the past? Take a look at how they treat disgruntled customers and if they offer compensation for any mistakes they have made.

Booking process

One of the best things about using a courier service is that you get to skip the queues and forms at a post office. A courier service with an easy to use and simple booking system can save you time and hassle in the long run.

Tracking & updates

The best part of using a courier service, as opposed to the postal service, is that it can come with a very transparent tracking system that lets you know exactly where your items are at all times. They also offer mobile updates which will notify you when the package is being dispatched and delivered for ultimate peace of mind.

Transparency

Look for a company that states its costs up front instead of surprising you with hidden fees later - finding a company that is transparent with its costs and delivery processes is a big plus.

Customer feedback

How you can find out all this information is by reading up on valuable reviews from other customers to see how they rated this particular courier service. You can read reviews on our website on the best courier postal services in Australia today.