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Sendle
4.0 from 7,911 reviews · View Statistics

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Leslie

LeslieSouth East Queensland, QLD

Good service

published

Package was picked up on time and delivered on time with no damage to contents. Friendly, efficient and cost effective service. I will use them again for future parcel deliveries.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Lauren Law

Lauren LawGreater Melbourne (Inner), VIC

  • 2 reviews

Amazing service

published

Fantasy service from my deliverer. He waited until the weekend for delivery day that he would have time to bring it up to my apartment. Massively helped as it was a years supply of beer!!! Truly appreciate it!!!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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Cherrie

CherriePerth, WA

Very reliable

published

Always dependable and great pricing.
The parcel was picked up on time and the tracking that is provided is always reliable.
When you send a package through Sendle you can always expect a high standard.

Incentivised ReviewNo
Sender or ReceiverSender
Shipping TypeDomestic
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Min C.

Min C.Greater Melbourne (Inner), VIC

Horrible service

published

Still waiting for my parcel. Sent on 17/11 from Johor Malaysia. Arrive in Sydney hold up in customs since 23/11 is been weeks and I’m still waiting. Can’t get anyone on the phone to ask. The worst service I ever come across. I think they are lazy and don’t care attitude. Just want your money and don’t care the rest. Change your system, service and attitude. Spent so much money to ship this parcel. **********

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeInternational
See all answers

SENDLE is fast and friendly.

published

SENDLE for me was a great shipping experience. I was pleasantly surprised by the cost and the speed. SENDLE is very fast and friendly and very easy on the pocket. Thanks.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Richard O.

Richard O.Sydney Surrounds, NSW

Great service

published

Pick up was on time the driver was more than helpful. I am a first time user of Sendle so did not realise the parcel would not be taken without a Sendle label.
Having no printer the driver gave me time to go to the post office while he did other pick ups in the area. Perfect!

Incentivised ReviewNo
Sender or ReceiverSender
Shipping TypeDomestic
Tim W.

Tim W.Hobart, TAS

Shockingly bad service

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
Ally

AllySouth East Queensland, QLD

  • 2 reviews
  • Verified customer

They’ve been great! :)

published

"Sendle has been great as my young son who has disabilities I care for 24/7, so the fact I can still do my orders at night and have them picked up at home is great! Also I want to mention that all my orders get there really quick so very happy even with covid stuff going on. The only thing that that is a shame is I cant use sendle for my international orders, but I’m hoping this will change down the track! Great work guys!! :)"

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with Sendle

cha

chaSouth East Queensland, QLD

  • 2 reviews

still a month on no delivery joke of a business it took over 9 days for them to pick up from drop off point

published

still a month on no delivery joke of a business it took over 9 days for them to pick up from drop off point and 30 days and nothing no info no contact number anywhere

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
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No customer service at all

published

Package was not picked up on time, no customer service to contact, can’t track anything! Avoid this courier company! This is my first time using this company and I won’t be using them again!

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
See all answers
  • Verified customer

Excellent service.

published

We're a small business using Sendle for the first time and are extremely happy with speed of collection, safety of a fragile package and delivery. I happily recommend and will use Sendle again.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with Sendle

San Dra

San DraGreater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

Do not use this company

published

If you want a delivery company that does their job, the DO NOT use Sendle. They do not deliver their parcels. They. lie about. everything. They effectively STEAL your goods. This is the worst company to deal with. They have had possession of my items for a month now with two feeble attempts to deliver to a School in the middle of the day telling me the school was. closed, locked and no. one there to sign. if you use this company then basically you are flushing money down the drain.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
Luna

LunaSydney, NSW

  • 3 reviews

Hopeless! Their parcel tracking system is useless and there's no way of tracking where your parcel is. Long delays.

published

It is 10 days since this parcel was picked up at the Gold Coast and still hasn't arrived in Sydney. There's no tracking information and you can't speak to anybody to find out where it is. The generic email contact is hopeless. Won't ever use again.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
Tony

TonyIllawarra, NSW

3 weeks to deliver a parcel 3 hr drive. Pathetic

published

Pathetic tracking. I recommend you never use this service. Poor tracking and zero communication. How can it take 3 weeks to deliver a parcel 3hrs away. Will never use service

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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Sam P

Sam PMelbourne

  • 14 reviews
  • 8 likes
  • Verified customer

When things get tricky, they are useless.

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
See all answers
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Ruby

RubyGreater Melbourne (Metropolitan), VIC

Perfect!!

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Anthony

AnthonySouth East Queensland, QLD

  • 5 reviews
  • 2 likes

Cheap isn't always good

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
Rob.K

Rob.KHunter Region, NSW

Imagine taking 5 business days to get from Sydney to Newcastle

published

"sendle" created on monday. Still hasn't been picked up to be shipped on the friday. Not very impressive at all. Tracking shows no date of estimated delivery. Aus post is considerably better and more transparent with their tracking information. Not to mention just faster. I'v had two packages of the same size sent on the same day from Sydney. One was with Aus post and is already here, and one with sendle that hasn't been picked up yet. Seriously had I have known the retailer was going to ship with sendle I would have been discouraged to ever purchase.

Incentivised ReviewNo
Sender or ReceiverReceiver
KathyD

KathyDSouth East Queensland, QLD

  • 2 reviews

Sendle. You’ve excelled again.

published

Latest parcel was collected next day and delivered interstate within a few days. All at a cost lower than AP quoted online. I will continue to use Sendle. Another great transaction. Have had nothing but good Experiences.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Lorraine C.

Lorraine C.Greater Melbourne (Metropolitan), VIC

  • 3 reviews

Great Service

published

Kept informed with notifications, tracking updates were great, delivery was on time and my package was in good condition. Very good service and would highly recommend them to any company.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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Questions & Answers

kwikyk1

kwikyk1asked

Has anyone sent fresh baked goods like cupcakes with sendle?

No answers
Kath

Kathasked

Hi guys, who was tracking number S438QK sent to? All I got is name.

No answers
KJM

KJMasked

Could I use Sendle to courier artworks interstate?

2 answers
Barry
Barry

I do not really know, best to get on to Sendle and ask them, I am sure they will be able to tell you.

Janine R.
Janine R.

I wouldn't trust Sendle with anything of value. They are a third party company who outsources to other courier companies, they have no phone number so you can't contact them and the reviews I've read from others who have used them are far from perfect.

Get an answer from our members and Sendle representatives

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