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Sendle
4.0 from 7,842 reviews · View Statistics

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William B.

William B.Metropolitan Adelaide, SA

Couldn't Pick Up Parcel and Bad Customer Service

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
See all answers
mark

markGreater Melbourne (Metropolitan), VIC

  • 7 reviews

Total rubbish

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
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Robert

RobertSouthern and Hills, SA

Golf club grips.

published

Very happy with the product. Delivered within 3 days of ordering them. Have fitted them to my clubs and using them already. Very satisfied. Making mt clubs look new and fresh, Vert happy with the delivery. Driver followed instructions to the letter.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Elina C.

Elina C.Perth, WA

late pick up parcels

published

They never pick up parcels in time, delivery always late, no customer service, no phone, only email, which they answered always late, up to 7 days. Bad, terrible customer service.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
christine

christineIllawarra, NSW

  • 3 reviews

Fantastic

published

Very quick delivery and arrived early which was great.Very happy with my purchase and wasnt damaged.
Definitely recommend this product and company to my friends and family,overall a great experience

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Emmalun

Emmalun

  • 2 reviews
  • Verified customer

Got my bags deliver. That's about all that was good

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
Zsombor B.

Zsombor B.Greater Melbourne (Metropolitan), VIC

Fast service

published

Always safe and fast delivery. I was supplied with accurate and helpful tracking information
Package arrived on time and in perfect condition. Delivering person was friendly and professional.
Would recommend to friends.

Incentivised ReviewNo
Sender or ReceiverReceiver

Utterly unreliable

published

Use anyone but these people! Four parcels, four failed pick ups and I live in a capital City! The drivers can’t be bothered to get out of the van half the time. Shameful!

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
Steve

Steve

  • 7 reviews
  • 5 likes
  • Verified customer

Simply the worst.

published

Our tracking shows that our package was out for delivery 6 days ago.
Yesterday it became "Unable to deliver"
Our customers can find us using the information we gave, and we were open until 6:30. The only conclusion I can reach is that delivery was not attempted.
We were going to use Sendle for our online shop opening in days, we wouldn't touch it now.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
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This delivery was spot on.

published

I received my package the next day, so how good is that. It was well packaged and am extremely pleased with outcome, thank you. Will definitely use the supplier again.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Great service

published

My package was picked up yesterday morning and I got the notification that it had been delivered this morning. You have to love next day delivery, thanks so much Sendle.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
See all answers
Diane Pierce

Diane PierceSydney, NSW

  • 2 reviews

Keep away

published

I completed the online form putting my exact measurements and weight. I paid the fee that was generated . To my disgust a week later Sandle then sent me another invoice for an adjustment fee which was more than the original fee. Sendle didn't even contact me they took the money out of my credit card and haven't contacted me since, never answering my emails. My other parcel was never collected. Sendle are impossible to contact and their online so called tool box for help no way user friendly.

Incentivised ReviewNo
Sender or ReceiverSender
Glenda B.

Glenda B.Greater Melbourne (Outer), VIC

Damm that was quick brilliant service.

published

Couldn’t fault it amazing service thanks so much. Package arrived sooner than expected and as directed as I wasn’t home. Such excellent service beyond belief at the moment. Congratulations to all involved.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

perfect!

published

My package arrived when expected and in good condition. I received accurate and helpful tracking information throughout the process. I highly recommended them and would use them in the future. Fast, efficient and professional.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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ABC

ABC

  • 17 reviews
  • 8 likes

More expensive than Auspost

published

Giving Sendle a 2nd chance only to find eBay label is $1.30 more expensive than Auspost option, despite their advertised claims of being cheaper AND a supposed 'discount' for using them on eBay.

Sure, it's 'only' a dollar thirty, but it's the lies that chaff me.

Incentivised ReviewNo
Sender or ReceiverSender
Shipping TypeDomestic
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Jon Z

Jon ZGreater Melbourne (Inner), VIC

  • 6 reviews
  • 3 likes

Fantastic service

published

Never heard of this courier service before so it was a pleasant surprise to find out the delivery was shorter than I anticipted and upon arrival the driver was very curteous. Tracking was also available.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
LisaP

LisaPSydney, NSW

  • 3 reviews
  • 2 likes

usually excellent except when they use Fastway Couriers and then they don't care!

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
See all answers
Bowie4Ever

Bowie4EverGreater Melbourne (Metropolitan), VIC

  • 12 reviews
  • 6 likes

Non-pickup is a regular occurrence with Sendle.

published

I used to love Sendle, they were reliable and fast. As of late they constantly neglected to pick-up my items. It happened so many times I gave up and regrettably went back to Australia Post.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
See all answers

almost the perfect company

published

I just like to say I'm really impressed with how fast sendle delivers your packages.
A couple of days ago one of my parcels went missing as they sometimes do when it comes to post and delivery but they were straight onto it and so pleasant to deal with.
My new package arrived under 24 hours I couldn't be happier thank you xx

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
shayne d.

shayne d.Greater Melbourne (Outer), VIC

Absolutely useless

published

Bought a product sent by sendle and it has been a nightmare! Handed to a third party for delivery over 6 days ago and i cant get any updates! Parcel only came from 30kms away.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
Page 1 of 393

Questions & Answers

kwikyk1

kwikyk1asked

Has anyone sent fresh baked goods like cupcakes with sendle?

No answers
Kath

Kathasked

Hi guys, who was tracking number S438QK sent to? All I got is name.

No answers
KJM

KJMasked

Could I use Sendle to courier artworks interstate?

2 answers
Barry
Barry

I do not really know, best to get on to Sendle and ask them, I am sure they will be able to tell you.

Janine R.
Janine R.

I wouldn't trust Sendle with anything of value. They are a third party company who outsources to other courier companies, they have no phone number so you can't contact them and the reviews I've read from others who have used them are far from perfect.

Get an answer from our members and Sendle representatives

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