Best Pet Transport Services
Jetpets 🏆 2026
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Jetpets is a wonderful professional team who made our pet’s travel very easy and smooth. They provided frequent updates about our dog’s situation and expected next moves. Thank you team!
Dogtainers 🏆 2026
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We used Dogtainers to relocate our two cats from Australia to South Africa, and the experience was outstanding from start to finish. Jess was… Read more
amazing throughout the entire process. She made what could have been an overwhelming amount of preparation feel completely manageable, guiding us through everything needed for both the flight and the import so we always knew exactly what to do and when.
On the day, Teagen was equally wonderful. Our cats had to be dropped off very early for their vet checks, so she allowed me to visit them beforehand to reassure and calm them down, which definitely helped them. She then kept me updated the whole way through, right up until they were handed over to the handling staff at the airport. That kind of communication took so much of the worry out of the day.
The partner team on the South African side were just as caring and professional, and our cats were in safe hands the entire journey.
If you are nervous about transporting your pets, I cannot recommend Dogtainers highly enough. The care, patience and genuine kindness shown by the whole team made all the difference.
Truckit.net 🏆 2026
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excellent service from Roger and the truckit site was easy to use.
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As a registered breeder I hadn't used this company before but after 4 puppies needing flights and one overnight stay in Victoria I am so impressed… Read more
with the updates from the handlers at the pet accomodation, incredible genuine service from the start, highly recommend departures pets, Leanne thank you for all of my enquires during the booking process your amazing, regards Kylie Tasmassimo cane corso breeder in Tasmania
Aeropets
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I cannot thank the team at Aeropets enough for their incredible service during our recent international move from Australia to Sweden. Relocating a… Read more
pet across the world is naturally stressful, but the level of care and professionalism we experienced was second to none. We faced several challenges along the way, including unexpected flight cancellations that could have been a logistical nightmare. However, the team handled every change with efficiency and kept us updated throughout the entire process. A special shout-out to Emily, who was a huge help from start to finish. Her communication was fantastic, providing much-needed reassurance during the more hectic moments of the journey. Knowing that Luna was in such capable hands made all the difference. She made it from one side of the world to the other and is doing completely fine, settling in perfectly. If you are looking for a pet relocation service that truly cares, I cannot recommend Aeropets highly enough!
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Excellent customer service! Staff were excellent. So easy. Everything went smoothly and my kitten arrived safely and happy. Highly recommend and would use again.
Hanrob
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I booked our 2.9 kg dog (Daddy’s girl) into the Hanrob Pet Hotel in Perth, basing my decision on the information, reviews and photos on the website… Read more
(especially the image of the cute doggy ‘suite’). As it would be her first time away from us, I wanted her to be really comfortable but also secure, as she can be a ‘bolter’; otherwise I would have paid for boarding in a pet-sitter’s home. On the phone with Hanrob staff the day before, I was told no toys, no clothing smelling of Dad and no washable pee mat allowed, which I found odd. I asked what was on the floor (website says underfloor heating) and was told ‘concrete’ (unlike the website image). I wasn’t too happy. Next morning, when my husband arrived at the facility to drop off our tiny dog, he asked to see her accommodation. Staff were very reluctant but he insisted. Turns out it was just a concrete cell, with cyclone wire separating it from those around it, in an old, dark shed. My husband was aghast and brought our dog straight back home. Hanrob staff wouldn’t let him take a photo to show me how bad it was and, given that he’s much less ‘precious’ about our animals than me, for him to be shocked by what was on offer compared to the blurb online really says something. We were refunded our 50% deposit the same day but it put a spoke in our travel plans and was also deeply annoying from a deceptive advertising point of view. So, don’t be fooled by promises of ‘luxury’ digs for your dog like we were. Hanrob Perth ain’t it!
Had two cats transported from Central Coast NSW to Toongabbie Victoria, having been in transport for 30+ years being the state manager for couriers,… Read more
air freight etc, the service received was out standing. Excellent communications with excellent care being taken for these two moggies. Van was exceptionally clean also, I would highly recommend.
Tail Travel
Hands down the best pet transport company around. They are genuinely concerned about the welfare of your animals. They have a 24-hour emergency… Read more
contact number, which other companies do not have, and they are open on Saturdays. The Tail Travel Team is delightful to deal with and always ready to assist. I can't thank them enough for the terrific service they gave to me and my pets. They are awesome!
Beware - Deceitful and Not Trustworthy (Should be zero stars) – 1. Delivered wrong cat to my daughter in 2022. 2. 2022 and 2023 - Abrupt, rude, unprofessional, disgusting behavior and then invent stories to… Read more
justify their actions. 3. Lied repeatedly. Owner refuses to take calls. 4. Have spent nearly $1000 but never again. 5. The owner has threatened to go to the police and accuse me of harassment if I post a bad review.
Out and out scam. Paid $420 one way to have my pet transported domestically by these people. On the morning of the flight the boarding kennel where… Read more
my pet was staying waiting for the flight advised the flight had been delayed. All attempts to have the flight rebooked by this company went unanswered apart from one where the owner advised me to contact the employee I had worked with. On contacting her she advised that she no longer worked at the company. Any further attemps to contact the owner by email, text, messenger, voicemail all went unanswered. I had to urgently book my pet with another more expensive service who couldnt transport her for 4 days. These people dont care one hoot about your business. They want your payment and thats it- they dont care. Ive been scammed. You should buyer beware
UPDATE: Department of Consumer Affairs Victoria contacted this shonk. he promised to pay in a month- guess what? he didnt refund me. Now he can deal with Consumer Affairs and VCAT.
Don’t Waste Your Time – They do not return your calls or messages. They never answer the phone. You won’t get a dog taken anywhere. Definately not a professional pet… Read more
transport service. Website never online. Given such a complete lack of communication, Premier Pet Transport should never be trusted with your beloved pets. I certainly won’t try to get my dog transported by this company again. Go elsewhere for pet transport.