??!
1 photo
Couriers Please
1.7 from 6,159 reviews

Reviews

(939)
(137)
(66)
(174)
(4,843)
  • Delivery Time
    • Never Arrived (494)
    • Unacceptably Late (192)
    • Never Collected (107)
    • On Time (72)
    • Late (62)
    • Early (13)
  • Sender or ReceiverSender (18%) · Receiver (82%)
  • Delivery Arrived in Good ConditionYes (48%) · No (52%)

Reviewer Photos & Videos

  • More

one star is too generous

published

according to the tracking my parcel was picked up from the sender Monday noon and seemingly drove around Sydney until it was Accepted into a depot Thursday afternoon, so where is it now? no one knows...

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic

Shlomi

ShlomiSouth East Queensland, QLD

Not reliable

published

Next day delivery become 5 days later when spoke to them on the phone they said it will be delivered until 5 pm 16:45 when it was not delivered they said they will contact driver next business day
Bad bad service will not use again

Sender or ReceiverSender
Shipping TypeDomestic
Other Couriers
Previous
Zoom2u
Zoom2u
4.8
(633)
Dogtainers
Dogtainers
4.9
(390)
PACK & SEND
PACK & SEND
4.5
(1,991)
Parcelpoint
Parcelpoint
4.4
(1,949)
Next

Failed to deliver when I was home

published

I have a video doorbell so I know the courier did not come to my door & ring the doorbell to attempt delivery. He put a card in my letterbox & dropped off my parcel to a location where I must now go & pick it up

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers
Rob

RobSouth East Queensland, QLD

Get ready to go out of business!

published
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic

Rach

RachMetropolitan Adelaide, SA

Horrible lying company.

published

The driver made no attempt to find my gate let alone knock instead just left an unfilled slip. My parcel had authority to leave and it was not left! No attempt to come to my door! Nothing! Rang customer care who said they're sorry and that he will come back and the parcel will be delivered between 4-5pm. Never showed up!! Beyond disappointed, companies need to switch who they choose to ship with, do not use couriers please!

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers

Taliesha

TalieshaRichmond-Tweed, NSW

Disgusting

published
Sender or ReceiverReceiver
Shipping TypeDomestic

Yadayadayadad

YadayadayadadGreater Melbourne (Outer), VIC

  • 9 reviews

Worse Courier Company in Australia

published

Courier Please" has the worst customer service and delivery drivers in Australia.

Driver arrives, sits in his van outside my house then drives off without attempting delivery. Called the call centre to be told shipment is not on board. In fact, the shipment has been lost. Got this news after calling the call centre 4 times today. This after being told three times delivery will be today between 9:00 am and 5:00 pm. I won’t be ordering from any company who use Couriers Please!

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic

Monica

MonicaSydney, NSW

  • 15 reviews

OK this time

published
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Tina.S

Tina.SSydney, NSW

  • 2 reviews

Cannot use them ever again.

published

This is the third time and same thing happened. I ordered with ASOS x 2 and then a local supplier in Sydney used them so not my control. Every delivery the driver does not bother to get out of car. He leaves a message with his base that no one home and card left which is totally not true. I have been waiting for it just to see what they do. How can they operate a business! I waste hours on the phone every time. You cannot get a local number for the fleet manager in Sydney. This was not my choice to use Couriers Please!

Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
AAB

AAB

  • 2 reviews

AVOID AT ALL COSTS

published

I am $200 out of pocket after this company failed to deliver my package.

Couriers Please have been a nightmare to deal with, telling multiple lies throughout the process.

Couriers Please maintain that they delivered the package, and thus are not offering any form of compensation even though security footage at our premises suggests otherwise.

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic

Mark

MarkSydney, NSW

  • 6 reviews

Late delivery. No customer service

published

Purchased an item on Ebay with delivery by CouriersPlease. The parcel was delivered late. In the meantime parcel tracking showed it had disappeared off the face of the Earth, tried to contact CouriersPlease and got the response "Service is unavailable", when the item was eventually dropped off there was no advice that it had been delivered so it was left on the front veranda of the house from mid-morning until evening.

Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Couriers Please
Couriers P.Couriers Please

Max

Max

  • 2 reviews

A wonderful company for getting parcels lost

published

parcels went missing and they don't care Sendle's partnership with this company is just getting your parcels lost more often and fasten....please stay away and beware! Again they don't really care about your parcels!

Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic

Dan

DanSydney, NSW

  • 6 reviews

Worst Couriers In The Universe

published
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
1 comment
Couriers Please
Couriers P.Couriers Please

Matt

MattSouth East Queensland, QLD

Pathetic and cannot even put me through to anyone to help

published

I had a car steering rack "lost" by couriers please and they cannot put me through to my local branch to locate and will not put me through to their boss to explain if I will get compensation for an item worth $500 that was supposed to arrive a week ago

Use someone else - these guys are useless

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers
Other Couriers
Previous
Sendle
Sendle
4.0
(5,279)
Big Post
Big Post
4.5
(85)
Aeropets
Aeropets
4.5
(43)
Transdirect
Transdirect
3.5
(1,991)
Next
leah n

leah n

  • 17 reviews

Lousy tracking

published

Put in an order at a clothing shop which was fabulous but unfortunately their courier isn't so fabulous. Recieved an email saturday saying delivery was expected Monday. Didn't happen. Called Wednesday to be told delivery is expected between Monday and Thursday. It's arrived Thursday. Cant see the point in offering tracking when it's not accurate.

Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Couriers Please
Couriers P.Couriers Please
Mike

MikeQueensland

Absolutely the worst service I have ever had to deal with

published

Purchased a production located on the gold coast, company uses Couriers Please and was meant to have the item delivered on Tuesday. It is now Thursday and still no delivery. The item has been sitting at the local delivery depot ready to go. The driver is not delivery the item and at this stage I suspect the item has now been stolen by the driver. Currently the parcel has been sitting at the delivery centre for 3 days and no one the phone can tell me what is actually happening with it.

After 6 phone calls, there are still no answers on delivery.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers
1 comment
Couriers Please
Couriers P.Couriers Please

Panos

PanosSydney

  • 3 reviews

Worst Courier Service EVER

published

Awful. After countless emails and text messages that kept changing delivery date the ‘attempted delivery’ was when I was home and waiting for them. Several phone calls and numerous text messages later I still have to pick up the delivery at a place where parking is impossible. I wasn’t even told where to pick up from the email they sent me. I had to ring them to find out . I will now NEVER use any company that uses this courier service.

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
1 comment
Couriers Please
Couriers P.Couriers Please

Bolty

BoltyCanberra

  • 8 reviews

Terrible service and totally useless - not worth 1 star!

published
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
1 comment
Couriers Please
Couriers P.Couriers Please

Michbar59

Michbar59South East Queensland, QLD

Unsatisfactory service, lies, and convoluted Popshop system

published
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
2 comments
Couriers Please
Couriers P.Couriers Please
Michbar59
Michbar59

DO NOT EVER USE!

published

As a sender, never arrived to pick up stock 5 times. No communication and rude on the phone when called for feedback! We have used Transdirect as a platform and decided with Courier Please due as they arrive first on the list however, saving a few bucks is not worth it!!!!

Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
1 comment
Couriers Please
Couriers P.Couriers Please

Page 1 of 308

Questions & Answers

Taylorz

Taylorzasked

If the tracking says transferred to regional agent in the morning, what is the likely chance it would be delivered that day
Thanks

1 answer
Michbar59
Michbar59

I don't work for Couriers Please so I can't answer your question, sorry, other than to say not to hold your breath while waiting for your parcel.


G.S. LLC S.

G.S. LLC S.asked

I use sendle and just relocated from Sydney to newcastle, I have been waiting days for you to pickup my couriers please / sendle packages, I called both days and still no human just speaking to a call center in manilla. Will you pplease send a driver out to New lambton. I booked fastway through sendle and they where there ontime the first day.

Whats the go. someone should get this in order.

No answers

Disappointed Client

Disappointed Clientasked

Are you guys a real courier company ??? How can you lose items and not even contact your drivers or offices ??

No answers

Get an answer from our members and Couriers Please representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.