CouriersPlease

CouriersPlease do not show any care when handling customers' packages. I had an item (a tube of shaving cream) delivered today and the attached picture shows exactly how it arrived. The delivery timeframe was good, but I would have preferred to wait a little longer and receive the item in better condition. Show details

CourierMy4ss Oh CourierPlease, what a joke you’ve become, A circus of excuses, a delivery left undone. Your driver — that *mysterious phantom of dodginess* — Claims “unsafe to leave the parcel,” with bold thoughtlessness. Yet somehow, magically, the parcel appears dumped at the local shop, as if the “unsafe place” was my doorstep — … Read more

but not the random counter where strangers wander nonstop.

This isn’t the first time, nor the second, nor the third — it’s the same tired story, repeated word for word. A loop of laziness, a cycle of deceit, a courier service that can’t deliver even when the street is empty and neat.

So here I stand, again, forced to pick up what *you* refused to deliver, wondering how a company can fail with such consistent vigour.

CourierPlease? No — **CourierMy4ss** fits better, a name worthy of a service that can’t handle a feather.

And truly, sincerely, from the depths of my frustration’s ocean — I hope this dodgy operation finally collapses from its own motion.

Website stated that my package was 'Unable to be delivered, rescheduling for next business day'. Which is absolutely false - the driver clearly didn't even bother to try, because I have a concierge sitting in my apartment's office from 6am-midnight. Unfortunately, they once agian "attempted delivery", however this time I was home for lunch and… Read more

not only did they not ring to even check whether I was home, they also didn't drop the package off at the concierge or even in the mail room.

What's more, the driver left an incoherent note on the last attempt, 'Done recepitim'. What an absolute joke these people are; what are any of you even good for?

If you can find the support phone no which is not on the website the call staff are pleasant and try to help but there is not. much they can do. And maybe some drivers are good. But after many conversations it seems that the job gets allocated to a contract driver and there is no guarantee they will collect the package, no feedback from the driver… Read more

re when or if they are coming, so you wait by the door for 24 hours and hope. if they happen not to come you can ask for the pick up to be rescheduled and go on the merry go round again. I have been officially told there is no guarantee of pick up and if it does not happen you can ask for a refund. . they cannot tell you if your job is on a drivers run or not... the drivers will not respond to the support staff and so on.. suggest dont bother.

CouriersPlease is utterly incompetent. They have failed multiple times to deliver items intended for me to the correct address, constantly leaving them at neighbouring properties. Each time I have flagged this with their customer support and each time their response has been that they will review the case and to ensure it won't happen again, but… Read more

clearly nothing happens.

In the most recent case, they left the item in a neighbour's yard where their dog had obviously immediately accessed the parcel, ripping it and damaging the item. In their 'proof of delivery' photo, which clearly shows the wrong property, you can even see the neighbour's dog next to the parcel! Once again I've reached out to customer support and once again received only the usual response that they will review the case but then no further correspondence. So now I am left with a damaged item, with no resolution from CouriersPlease and clearly no guarantee that this won't keep happening in the future despite them saying they will ensure it won't happen again.

Should negative rate - should extra minus rate. 1 small parcel from 27/5/26- still not receive until 2 WEEKS later - unbelievable From the CCTV footage, the driver spent a long time trying to enter while the front gate was locked. She eventually found the doorbell and rang it, but only waited for about a minute before leaving, without giving… Read more

anyone enough time to come out.

The matter is still ongoing — there have been multiple emails back and forth from that day until now to arrange collection from the designated collection point .just for 1 parcel . Come on COURIER “ NO PLEASE”

An absolute farce from this terrible company that has no idea about customer service. I was expecting a parcel last Friday (before long weekend) and they assured me - the seller - that it would get delivered by end of day. So did Couriers Please. But guess what? at 630 pm I get a notification they could not deliver! Long weekend gone, it's Tuesday… Read more

and I am told by both the seller and teh courier that it will be delivered why end of day! and.... nope.... at 4 pm they say they could not leave the parcel unattended.... well... I was home, no one came, no one rang the bell, nothing, they just took it to a pick up point without attempting to deliver. I am not collecting the parcel and I will never ever buy anything from any company that uses Courier Please as their couriers.

Worst courier ever - avoid!! Bought something from BigW. Is coming from 40km away and has been in transit for over a week. Apparently yesterday it couldn’t be delivered as they needed more address information, which I provided. I also gave authority to leave. I was promised it would be delivered today. Today I heard the van arrive and drive away,… Read more

but when I went to look for the parcel, couldn’t find it. Reviewed the CCTV footage. Yesterday the courier drove past my house without stopping. Today he walked onto my driveway, then turned around and drove away with my parcel, while I was at home. Didn’t come to the door. Didn’t leave the parcel. I called CouriersPlease who said it would be redelivered today. I gave them the CCTV footage and the also emailed saying the parcel would be redelivered today. Never happened. Why??

"CourierPlease" has once again failed to deliver my package, and the driver falsely claimed that no one was available to receive it. I was expecting a package today and had been tracking it for the past couple of days. Suddenly, I received an email stating, "We're sorry we missed you!" I was here and even contacted your customer service. When I… Read more

finally got through, I was met with more frustration and no real resolution. Are you treating your customers like fools?

They left my package visible to anyone walking by on the street when there was a hidden spot in the corner at my front door they could've placed my package in..They couldn't care less if someone steals it. As long as they get their nasty pic that they delivered. Show details

I expected my delivery to be delivered today which it was and got a notification that it got delivered. My security camera didn't pick them up and they don't take a photo to show that they delivered it in "a safe place". I rang them up and the guy sent me the photo of where the guy left it and he left it on top of my gate and couldn't even be… Read more

bothered to open my gate to place near my front door. To me this isn't " a safe place". Please see the photo for my reference. Btw they stuffed up another time by having it delivered 2 doors down.

Amazon order that was supposed to arrive 08/04 - 09/04. Supposedly onboard for delivery on 08/04, then tracking updated to “unable to deliver”. No updates since then. Multiple phone calls but no time on when the delivery might arrive. Absolutely ridiculous service. Why would I order something with quick delivery, only for the order to go missing… Read more

with no idea when it will arrive. The irony was during a call I was told to check the website for updated tracking…what tracking????

IF YOU HAVE A LOST PARCEL, CALL AND SELECT "REDIRECT A BOOKING" OR YOU WILL NOT SPEAK TO A HUMAN. They delivered my parcel to a completely wrong address, not even close to my house. They said they can see where it's been delivered but they can't tell me where. The package contains my personal identifying information. The unintended recipient made… Read more

no effort to return the package. Instead they kept it, opened it, used it, threw the packaging in the garbage. (Federal offence). Couriers Please says they retrieved the package 5 days later. I received it 11 days after it was misdelivered. The packaging had been retrieved from the garbage and wrapped back around the items (food related items) and delivered back to me after being at an unknown location for 11 days. Despite a formal letter of complaint and letter of demand, Couriers Please continues to flagrantly dismiss their reckless negligence. If you take a look at their reviews theyve been doing this for at least 10 years. I will be taking this to the OAIC and I suggest everyone else experiencing a similar situation do the same thing.

NEGATIVE 5 Stars For Sure!! This Company is an Absolute Joke!!! 3 months ago...just before 1 of those S.A. Heatwave...Couriers Please, had my parcel in their depot UNMOVED...UNSCANNED for 2 WEEKS...3 Times I had to lodge an enquiry & so did the Sender! When they finally DID respond...it took another 3 DAYS for them to LOCATE my Parcel, before… Read more

delivering it!!!

The Next delivery was OK...JUST!! Although it Was delivered OnTime...it was thrown over a 9ft fence, BUT...as stated was delivered "ontime"!

THIS Latest Kerfuffle....they had My parcel in their depot, since April 2nd, due for delivery on April 7th! April 7th rolls by...NO Movement, like, NONE AT ALL!! April 8th...NO Movement until Mid Afternoon, when...INSTEAD of being "Onboard For Delivery"...these JOKERS have sent MY Parcel...OUT BUSH!!! SO...My Parcel, is Currently enjoying the Lovely, Lush scenery Somewhere in REGIONAL S.A.!! Lucky lil Parcel!!

Ipso Facto...By the time my Dinner Plates with "FRAGILE" stickers, ALL OVER the box, DO, FINALLY get Delivered (a Week or 2 Too Late)...I imagine they will be in a hundred pieces!

**The ONLY...& I DO Mean the ONLY upside was the Lovely, Polite & Helpful Telephone Consultant...named [Name Removed]!! She did her Utmost to get it brought to their attention & resolved, Promising to keep me updated via email every step of the way!**

Thanks AGAIN Couriers Please.....

For yet ANOTHER...MAJOR...STUFF UP!!! PLEASE...PEOPLE...NEVER...EVER...USE "COURIERS PLEASE?!?!?...NO THANKYOU!"

Although Some of their telephone consultants Are Lovely (talkn bout you [Name Removed])!!....They VERY RARELY get it right!

MEANING...IF you get your parcel At All...it will either be VERY Late &/OR Thrown Over Your Fence (no matter what the height) &/OR...Broken, From being thrown over that fence!

Choice is Yours People, but, In MY Opinion...the reviews say it ALL!!

Their tracking is not accurate. My parcel said: “delivery attempted” but I was at home all day, nothing came. No text or email to let me know what was going on. I had to chase them up twice. All their communication is automated & not helpful unless you get through to an actual staff member. Part of the order that was delivered was not “left in a… Read more

safe place” it was just dumped & stacked over my front gate meaning if I had come home, I wouldn’t have been able to open my gate. The gate is never locked, it’s just got a simple latch that lifts to open. The parcel eventually came 2 days later at least but again, not left in a safe place out of the rain. If the courier would take a few extra steps, he could just leave it on the covered porch.

Parcels continually left in the weather below a sign say "please put Parcels in secure parcel box" Show details