Best Couriers
PACK & SEND
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I recently returned from holidays in Europe & left some clothing at my hotel. It was expensive clothing so I didn’t want to just leave it there. I… Read more
didn’t know who to turn to for help getting my items back so I did a Google search & found Pack N Send Lilydale . What a life saver they were. They gave me a quote which was very reasonable & they organised all the paperwork for me. I received my clothing within a week & I can’t thank them enough. I highly recommend Pack n Send Lilydale to anyone.
Shippit 🏆 2026
I’ve always found them to be fast & reliable. Many businesses are using them now for this reason. Show details
Go People 🏆 2026

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Great communication with delivery! On time and in a safe place. Thanks driver Ben! Show details
Zoom2u
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Excellent service. It was the first time I have used the service and I will continue to use Zoom2u. Show details
HUBBED
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Returning something through eBay & left my package at one of their pickup locations. Has been there for over a week without being picked up. Tried… Read more
contacting support, but their responses are just AI generated. Worst shipping company to deal with, stay away!
Sendle
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Sendle is one of the most efficient parcel delivery companies – From my experience Sendle is one of the most efficient parcel companies, very quick transit and safe delivery and most importantly handled with care, bottom line no damaged goods received. Show details
McPhee Freight

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Extremely happy with every aspect of the service in transporting my vehicle from Sydney to Perth. Tim and the team kept me informed every step of the way and I couldn’t be happier. Quick, efficient and competitive pricing! Show details
Australia Wide Car Transport Express
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The whole experience was without hiccup or trouble. Definitely 5 star review and the staff I spoke to at Perth & Blacktown were 10/10 for Being courteous and helpful. Would use again without hesitation. Show details
Seven Seas Worldwide
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We've used Sevenseas the second time now to send sports equipment (bikes) abroad. The whole process is made very easy. From getting a quotation, to… Read more
the pickup of the goods to the receiving procedure at the other end. Very friendly and helpful pickup and delivery drivers! Thank you Sevenseas!
Big Post
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Jackson has been incredibly helpful with my order. He always kept me updated, followed up when needed, and made the whole process stress-free. He is a wonderful person to deal with and a real credit to the company. Show details
Interparcel
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What should have been a simple international parcel collection turned into an almost week-long saga involving multiple failed collection attempts,… Read more
contradictory information, repeated escalations, and an extraordinary amount of time spent chasing updates.
I booked and paid for a parcel collection from my home in Sydney to the UK. The parcel was left outside exactly as instructed, clearly labelled and accessible. Despite this:
* the initial collection failed, * the rebooked collection failed, * and after multiple assurances from customer service and escalation staff that the matter was being “personally monitored” and “booked with the courier network,” the collection still repeatedly did not occur.
The most frustrating part was eventually being told by the courier that “no parcel was available,” despite me having timestamped photographs proving the parcel was outside for the entire agreed collection window. Their own driver photo even showed the correct property and collection location.
To be fair, once the matter reached escalation level, one agent did eventually arrange further intervention with the courier network and the parcel was ultimately collected — seemingly after the service had already been cancelled and rebooked with another provider, which perfectly sums up the level of operational confusion throughout this process.
I understand delays happen. What I do not accept is:
* repeated failed collections, * inaccurate courier reporting, * conflicting communication, * and customers having to effectively run a forensic investigation to prove a parcel existed on their own doorstep.
I would strongly suggest Interparcel review how escalated collection failures are managed with their courier partners, particularly Aramex.
Smart Send
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sending mass spam emails without consent. You have been reported to ACMA and I encourage others to do the same here: https://www.acma.gov.au/spam-complaint-form Show details
Parcel2Courier.com
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efficiency and professionalism – As a customer who had difficulties with DHL, I decided to try Parcel2Courier to deliver a letter internationally and return the signed documents.… Read more
From the beginning, they clearly explained that they work with DHL to provide this service but handle all the arrangements on my behalf. I was relieved to let them take care of it. The letter was delivered right on time, and their service cost less than going directly through DHL. I’m extremely satisfied with their efficiency and professionalism. I will definitely use their service again and recommend it to my friends. Excellent job, guyys! Thank you for your outstanding work!
Transdirect
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Provides options and for service and cost. and most of the time service is reliable which is vital for our operation. Show details
AirSea Worldwide
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Received a customs clearance notice from the border force for a parcel from Asia I ordered, it was the first time I'd encountered a situation like… Read more
this as I usually go through couriers who do this automatically and just send me an invoice. The team at AirSea worldwide were very quick to respond and professional every step of the way for a swift and smooth clearance process for my parcel. very happy with the service the team provided. Will Most certainly will go with AirSea worldwide should I encounter the same situation. :)
Ship2Anywhere
Using Ship2Anywhere was a seamless experience from start to finish. I was able to track my package in real time, which made the whole process much… Read more
more reassuring. It arrived at its destination ahead of schedule and in flawless condition, thanks to their careful packaging. I was also impressed with how responsive and supportive their customer service team in Australia was. Highly recommend!
National Car Movers
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Great service and would use again. Minor issue is there is little or no communication regarding pickup etc. Show details
CEVA
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Excellent service by Alexa on the phone, and the driver that delivered . Show details
Flash Couriers Sydney
Excellent! – The flash team are easy to work with and very reliable. Always quick to respond, happy to help and super professional. Show details
Yellow Express
Great experience – Dean was so good at fitting the lounges in the van. Be was patient and very helpful with carrying the furniture where we wanted them. Thanks so much! Show details
PrixCar
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Firstly the car was booked to be picked up door to door and at the last minute they called to say, no I had to get it to the nearest highway. What a… Read more
joke. Then they stuffed around and my car didnt leave for another 2 weeks because they couldnt organise a pick up. When they finally sorted a date and we gotnit to the highway they had miscommunicated the location to the driver, and he had gone past. So had to wait again. They said they would try and keep the original delivery date but it arrived 1 month after they had estimated. It sat in Outer Harbour in SA APPARENTLY under 'shadecloth' in a carpark for 3 weeks. Why? It showed up finally and it was in fourwheel drive! How long had they been driving it around like that? The hard cover on the tray was also half locked and half not allowing dust and water to get in, (it was closed and locked properly before it was shipped). DO NOT go with this company. Absolute rubbish. I feel sorry for the service staff that have to field calls about the useless logistical management of this company.
MailPlus
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Trust worthy service – A very reliable and trust worthy courier service! Have been using them for years, stress free! Show details
Moving Your World
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Amazing and affordable service.We sent a container with all our belongings as we were moving overseas . From Melbourne to Croatia without hiccup.… Read more
Matt was amassing and very professional as well as Croatian side of contacts . Literally door to door service on time as promised.
Fast Courier
Wonderful! It was so easy to make and pay for pickup and delivery. It really helped me out of an incredibly difficult situation. I’m so grateful for your business & prompt and easy service. Thank you! Show details
SMB Australia Car Transport
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Warning do not use this company. They will damage your vehicle, admit they damaged it and then refuse to rectify stating it falls within there ‘wear & tear policy’. Seems to be a common issue, wish i had read these reviews sooner Show details
DAI Post
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My package arrived in Sydney on April 4, took 5 weeks and $198 to clear customs and was last recorded on tracking on May 6th. As of June 10th tere… Read more
has been no update for 5 weeks and I was advised to contact the seller to ask them to make a compensation claim. Seller informs me that such a claim can only be made for 30 days after posting. So I'm stuffed as it's been almost 70 days since it was posted and I'm $340 out of pocket with no chance of compensation due to their incompetence. What a useless waste of space DAI is.
comGateway
Have used HopShopGo for a few years now with no hassles at all for many orders from the US. I have been using Comgateway since they changed over and… Read more
have had no issues posting packages or combining them using their Onebox service, although there were a few delays while they changed warehouses they did move all my packages over with no issues and even wiped the storage fees on those that had been sitting there for awhile. The only issue I have had lately has been using Onebox to save money, they empty all the bags of padding and fill/overfill them with items, sure this saves space but it can also damage the collectible bags which arrived at the warehouse stuffed and sealed so their resale value is higher! They are then arriving squashed out of shape and with nothing to fill them with - leading to them losing their shape and affecting resale values. (these are Loungefly bags that people collect specifically) On another occasion a fully sealed bag was opened for no reason and the packaging on one of the straps was cut off, I emailed them to ask them why this occurred when all other sealed bags had been arriving in perfect condition and was told it would not happen again but to provide the package number so they could follow up (which would be readily available to them through my orders). So the conundrum now is to either send all packages individually which keeps them in their original well protected packaging and condition or to try and cut down on insane postage charges by using Onebox and risking bags being emptied and overfilled/squashed! Not a great outcome when you are spending hundreds of dollars at a time on postage and other charges! Other than that though they have been great, packages arrive quickly with DHL express usually in 4-5 days and the free storage is great, I can see what has arrived and choose what to send and when. Highly recommend this service!
iCumulus Global Express
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Awesome buy – Item as described, looks great and the price was fantastic Show details
InXpress
We signed up 10 years ago and Inxpress has always provided exceptional service. We often send or receive international with Fedex and booking through… Read more
Inxpress is much easier. If there is a problem they are always helpful. Bullet Performace send supercharger systems worldwide so going with Inxpress was the best logistics decision we ever made.
Direct Couriers
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Service was great from start to finish. Efficient, capable, well-trained and polite. Order was picked up and delivered within time frames, very… Read more
reasonable costs and tracking information was clear and timely. Recommend them very highly and will use again.
Courier services vs postal services
A courier service is a private company which offers shipping services for parcels and important documents. These companies can specialise in same-day shipping or impress you with a wide network of affordable international shipping services.
What is the postal service? They are common to every country and are government-run and funded. Australia’s government-funded postal service is called Australia Post. They typically don’t offer as many or as prompt of service as couriers do, but in turn, they are more affordable.
Australia Post offers very limited services with added weight, item, time and location restrictions. What you’re paying for with a courier service is peace of mind and ample flexibility.
Services offered by courier companies
Here are just some of the things that courier companies offer compared to the postal service:
Convenient delivery times
There are many courier services that can deliver goods within specific time frames should you require it, with many offering same-day deliveries and after-hours services (such as after business hours or on Sundays). Parcel2Courier and North Coast Freight Service are courier services that offer same-day delivery within the limits of a state.
Unlike the postal service, couriers can guarantee delivery, not just on a particular day, but during a precise time slot, making it a popular and convenient option.
Interstate and international shipping
If you need your parcels delivered a bit further out, fret not as courier services can provide interstate and international shipping at competitive prices. These services may also include customs charges as well as insurance coverage.
Tracking
A common feature included in many services is the ability to see and track your parcels in real-time. Alternatively, you might receive mobile and e-mail notifications in instances where the parcel has been picked up, is en route, 1-2 hours away and another alert after it has been delivered. This makes sure you are not left in the dark about where your parcel is. This service also allows the receiver of the packages to know when the package is arriving so they can organise their day accordingly.
Security
Many couriers automatically require a signature from the receiver of the parcel which ensures your package reaches the right person in the right place. The postal service also offers this service at an additional cost.
In addition, many couriers insure your expensive parcels for up to a certain amount for free, and can offer more extensive cover for even more pricey packages. Some may contain an excess fee, so you'll have to cover a portion out of pocket if you make a claim on their insurance. Australia Post offers free insurance for the first $100 in value of your parcel and lets you purchase each subsequent $100 of cover up to $5000 for $2.50.
Customer service
As opposed to the postal service, a private courier company’s main drawing point is its reliability and responsive customer service. Of course, this varies between companies, so make sure you read reviews of customers who have had to contact the courier when something has gone wrong or there has been an issue with their delivery.
Easy pick-up
Do you have heavy boxes to ship and no way to transport them to the local post office during business hours? With a courier service, there’s no complicated paperwork or queues, and they can pick it up straight from your house at a time that’s convenient for you.
Pet transport
A service definitely not offered by the postal service is pet transportation. Pet couriers do offer this service, however, letting you move pets and livestock from one place to another if you move homes or need your animal(s) transported to you from far away.
Is a courier necessary for me?
Ultimately, if you're sending a postcard, letter or package that isn't time-sensitive, then the postal service will do the job just fine. Couriers tend to be more useful for those with more time-sensitive needs, those looking to send something internationally, and those who want the extra features and security and flexibility benefits if they feel like the postal service cannot provide what they need.
Courier price comparison chart
Based on the notion that you wish you transport a 10kg 50x50x50 cm box from Sydney to Melbourne, these are the current prices and times you’d be looking at. All days are business days.
| Courier | Price | Time |
|---|---|---|
| Australia Post | $58.35 | 4-6 days |
| Zoom 2u | $193 | 2 days |
| Couriers Please | $66.42 | 2 days |
| SmartSend | $46.72 | 1-2 days |
| Sendle (for small businesses) | $20.70 | 2-7 business days |
Qualities to look for in your courier
If you’re going to pay more for a courier service, then you should keep an eye out for these particular qualities when reading reviews for different courier companies:
Reliability
Of utmost importance is reliability. Have people reported that their packages arrived damaged, late or never arrived at all? If so, that’s not a great indicator of a reliable courier. Many packages contain important items and need to arrive at specific times, such as for birthdays or anniversaries and you want to know you can trust what your courier is offering.
Limitations
Even though courier services offer a wider range of services than postal, they still have their limitations. Many have weight and size restrictions as well as prohibited items - make sure you find a courier service that aligns with your shipping needs.
Delivery timeliness
One of the main purposes of a courier is that they can deliver items at a very precise time or with speed, so if they are not delivering on this front, it’s best to go with a different company.
Value for money
Take time to do some research and see what prices other courier companies are offering to transport the same items and evaluate if it offers good value for money in comparison.
Pick up and drop off options
Some couriers offer at-home pick-ups and drop-offs, with seamless door-to-door delivery. Otherwise, for a more cost-friendly option, couriers can also deliver between post offices or postal lockers.
Problem resolution
In the case that anything goes wrong, how has this courier service handled it in the past? Take a look at how they treat disgruntled customers and if they offer compensation for any mistakes they have made.
Booking process
One of the best things about using a courier service is that you get to skip the queues and forms at a post office. A courier service with an easy to use and simple booking system can save you time and hassle in the long run.
Tracking & updates
The best part of using a courier service, as opposed to the postal service, is that it can come with a very transparent tracking system that lets you know exactly where your items are at all times. They also offer mobile updates which will notify you when the package is being dispatched and delivered for ultimate peace of mind.
Transparency
Look for a company that states its costs up front instead of surprising you with hidden fees later - finding a company that is transparent with its costs and delivery processes is a big plus.
Customer feedback
How you can find out all this information is by reading up on valuable reviews from other customers to see how they rated this particular courier service. You can read reviews on our website on the best courier postal services in Australia today.
Hi Kelly, Thank you for taking the time to share your… Read more